Hi all,

Posted this yesterday and got a reply back that didn't really address the
issue. FWIW, I am a MS partner but thought I would check here for a fix
before I went to the private group for a lengthy resolution. Customer has
no problem with reimaging the computer, nor do I but if there appears to be
a less destructive solution I'm open to suggestions. See previous thread
below.

Thanks
Phil

Previous Thread: (start from bottom)

This connection is over dial up, and another computer in the house can
connect consistently without any problems. I was even connected at the same
time (on both) and saw no issues on the one computer and the issue in the
original post on the other. This problem happens regardless of whether I'm
connected at the office or at home over dial up. So it appears to be an
issue with this computer specifically.

"Byte" <(E-Mail Removed)> wrote in message
news:8EE4F058-5876-4F7B-8E3E-(E-Mail Removed)...
> Your recovery disk will not be of any help. You should contact a tech rep
> of
> your ISP (Internet Service Provider) for a resolve.
>
> "Phil" wrote:
>
>> Hi all,
>>
>> I have a computer that is unable to access the web. I can ping things
>> like
>> www.micorsoft.com and it resolves correctly and returns responses, but
>> when
>> I try to surf the web everything comes up "Page cannot be displayed". So
>> this does not appear to be a DNS issue. I noticed that it immediately
>> begins trying the search "Trying to find
>> http://www.www.microsoft.com.com"
>> etc. and this is regardless of whether or not I type in www.microsoft.com
>> or
>> microsoft.com or microsoft in the address bar. I tried installing
>> Firefox
>> and with about the same results there. Does anyone have any suggestions
>> as
>> to what do to next? I'm looking at the recovery disk right now, and that
>> is
>> an option if this cannot be fixed.
>>
>> Thanks
>>
>>
>>

Have you run AdAware or Spybot S&D on the PC with the problem? If
that www.www.microsoft.com.com entry is what you're seeing
displayed, I'd suspect some sort of spyware. You might also want
to run a virus scan with a recent version of a good AV program.

Here are a few links that might be helpful:

http://aumha.org/a/parasite.htm
http://www.spychecker.com/topdownloads.html
http://security.symantec.com/sscv6/d...d=ie&venid=sym
http://housecall.trendmicro.com/hous...start_corp.asp

--
Nepatsfan
"Phil" <(E-Mail Removed)> wrote in message
news:%23$ml6Xn%(E-Mail Removed)...
> Hi all,
>
> Posted this yesterday and got a reply back that didn't really
> address the
> issue. FWIW, I am a MS partner but thought I would check here
> for a fix
> before I went to the private group for a lengthy resolution.
> Customer has
> no problem with reimaging the computer, nor do I but if there
> appears to be
> a less destructive solution I'm open to suggestions. See
> previous thread
> below.
>
> Thanks
> Phil
>
> Previous Thread: (start from bottom)
>
> This connection is over dial up, and another computer in the
> house can
> connect consistently without any problems. I was even
> connected at the same
> time (on both) and saw no issues on the one computer and the
> issue in the
> original post on the other. This problem happens regardless of
> whether I'm
> connected at the office or at home over dial up. So it appears
> to be an
> issue with this computer specifically.
>
> "Byte" <(E-Mail Removed)> wrote in message
> news:8EE4F058-5876-4F7B-8E3E-(E-Mail Removed)...
>> Your recovery disk will not be of any help. You should
>> contact a tech rep
>> of
>> your ISP (Internet Service Provider) for a resolve.
>>
>> "Phil" wrote:
>>
>>> Hi all,
>>>
>>> I have a computer that is unable to access the web. I can
>>> ping things
>>> like
>>> www.micorsoft.com and it resolves correctly and returns
>>> responses, but
>>> when
>>> I try to surf the web everything comes up "Page cannot be
>>> displayed". So
>>> this does not appear to be a DNS issue. I noticed that it
>>> immediately
>>> begins trying the search "Trying to find
>>> http://www.www.microsoft.com.com"
>>> etc. and this is regardless of whether or not I type in
>>> www.microsoft.com
>>> or
>>> microsoft.com or microsoft in the address bar. I tried
>>> installing
>>> Firefox
>>> and with about the same results there. Does anyone have any
>>> suggestions
>>> as
>>> to what do to next? I'm looking at the recovery disk right
>>> now, and that
>>> is
>>> an option if this cannot be fixed.
>>>
>>> Thanks
>>>
>>>
>>>
>
>
>
>

I'm the network admin here at work, and I've seen my computer run through
the www.www.microsoft.com.com type stuff when we are having DNS issues, but
like I said, this doesn't seem to be a DNS issue. I'll try running the
Spyware and AV utilities and see what that does.

Thanks,
Phil

"Nepatsfan" <(E-Mail Removed)> wrote in message
news:g_6dnRhdF_KVs3XcRVn-(E-Mail Removed)...
> Have you run AdAware or Spybot S&D on the PC with the problem? If that
> www.www.microsoft.com.com entry is what you're seeing displayed, I'd
> suspect some sort of spyware. You might also want to run a virus scan with
> a recent version of a good AV program.
>
> Here are a few links that might be helpful:
>
> http://aumha.org/a/parasite.htm
> http://www.spychecker.com/topdownloads.html
> http://security.symantec.com/sscv6/d...d=ie&venid=sym
> http://housecall.trendmicro.com/hous...start_corp.asp
>
> --
> Nepatsfan
> "Phil" <(E-Mail Removed)> wrote in message
> news:%23$ml6Xn%(E-Mail Removed)...
>> Hi all,
>>
>> Posted this yesterday and got a reply back that didn't really address the
>> issue. FWIW, I am a MS partner but thought I would check here for a fix
>> before I went to the private group for a lengthy resolution. Customer has
>> no problem with reimaging the computer, nor do I but if there appears to
>> be
>> a less destructive solution I'm open to suggestions. See previous thread
>> below.
>>
>> Thanks
>> Phil
>>
>> Previous Thread: (start from bottom)
>>
>> This connection is over dial up, and another computer in the house can
>> connect consistently without any problems. I was even connected at the
>> same
>> time (on both) and saw no issues on the one computer and the issue in the
>> original post on the other. This problem happens regardless of whether
>> I'm
>> connected at the office or at home over dial up. So it appears to be an
>> issue with this computer specifically.
>>
>> "Byte" <(E-Mail Removed)> wrote in message
>> news:8EE4F058-5876-4F7B-8E3E-(E-Mail Removed)...
>>> Your recovery disk will not be of any help. You should contact a tech
>>> rep
>>> of
>>> your ISP (Internet Service Provider) for a resolve.
>>>
>>> "Phil" wrote:
>>>
>>>> Hi all,
>>>>
>>>> I have a computer that is unable to access the web. I can ping things
>>>> like
>>>> www.micorsoft.com and it resolves correctly and returns responses, but
>>>> when
>>>> I try to surf the web everything comes up "Page cannot be displayed".
>>>> So
>>>> this does not appear to be a DNS issue. I noticed that it immediately
>>>> begins trying the search "Trying to find
>>>> http://www.www.microsoft.com.com"
>>>> etc. and this is regardless of whether or not I type in
>>>> www.microsoft.com
>>>> or
>>>> microsoft.com or microsoft in the address bar. I tried installing
>>>> Firefox
>>>> and with about the same results there. Does anyone have any
>>>> suggestions
>>>> as
>>>> to what do to next? I'm looking at the recovery disk right now, and
>>>> that
>>>> is
>>>> an option if this cannot be fixed.
>>>>
>>>> Thanks
>>>>
>>>>
>>>>
>>
>>
>>
>>
>
>