Shelley --
Read and follow the procedures outlined in the following articles:
What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp
W32.Blaster.Worm Removal Tool
http://securityresponse.symantec.com...oval.tool.html
MS03-026: Buffer Overrun in RPC Interface May Allow Code Execution
http://support.microsoft.com/?kbid=823980
**** You need to make sure you have a FIREWALL enabled ****
Open XP's "Help and Support" and type: FIREWALL , and hit enter.
Click on the topic titled "Enable or Disable Internet Connection Firewall".
Essential Security Tools for Home Office Users
http://www.microsoft.com/technet/tre...n/5min-105.asp
Last, but not least, consider purchasing and installing a good
internet security package, such as:
Norton Internet Security 2003
http://www.symantec.com/sabu/nis/nis_pe/
-- Includes Norton AntiVirus 2003
-- Includes Norton Personal Firewall
-- Includes prevention of annoying web pop-ups
-- Includes Parental Controls
-- All in one, easy-to-install & manage package
--
Nicholas
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"shelley" <(E-Mail Removed)> wrote in message:
news:056101c360bf$a5b88820$(E-Mail Removed)...
| We bought a brand new computer last night and I've been
| working on for hours trying to fix the RPC error
| message. I tried to STOP RPC but I didnt even have the
| option to stop it. I've downloaded every security patch
| (28 to be exact) to try and fix this. Microsoft had me
| on hold for 3 hours so I still have no clue what is wrong
| and how to fix it. My computer shuts itself down
| frequently so it's taken a very long time just to
| download those patches. Can someone please tell me how
| to fix this? I read to reply from "Harish" but I don't
| have the option to stop RPC.
|
| thanks,
| -Shelley-
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