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Cannot start Outlook after Crash

 
 
ppt diva
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Posts: n/a
 
      22nd Jul 2009
Hello,
I'm using Office 2007 and had a major computer crash while working in
PowerPoint. I restarted in normal mode, and everything's working fine now
except for Outlook. I can't open Outlook at all - I get an error message that
says "Cannot start Microsoft Office Outlook. Cannot open the Outlook window."
Can anyone please help?
Thanks.
 
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Diane Poremsky [MVP]
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      22nd Jul 2009
Start outlook with the /resetnavpane switch.
See http://www.outlook-tips.net/beginner/switches.htm if you need help using
switches.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"ppt diva" <(E-Mail Removed)> wrote in message
news:B278A01F-EFAE-4D68-9E49-(E-Mail Removed)...
> Hello,
> I'm using Office 2007 and had a major computer crash while working in
> PowerPoint. I restarted in normal mode, and everything's working fine now
> except for Outlook. I can't open Outlook at all - I get an error message
> that
> says "Cannot start Microsoft Office Outlook. Cannot open the Outlook
> window."
> Can anyone please help?
> Thanks.


 
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Roady [MVP]
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Posts: n/a
 
      22nd Jul 2009
This could mean that the Navigation Pane settings have become corrupt.
Start Outlook with the /resetnavpane switch.

Start-> Run; outlook.exe /resetnavpane

If that doesn't work, does it work in Outlook Safe Mode?
Start-> Run; outlook.exe /safe

Considering you had a crash while Outlook was running, it is recommended to
scan your pst-file(s) for errors as well.
See http://www.msoutlook.info/question/77

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"ppt diva" <(E-Mail Removed)> wrote in message
news:B278A01F-EFAE-4D68-9E49-(E-Mail Removed)...
> Hello,
> I'm using Office 2007 and had a major computer crash while working in
> PowerPoint. I restarted in normal mode, and everything's working fine now
> except for Outlook. I can't open Outlook at all - I get an error message
> that
> says "Cannot start Microsoft Office Outlook. Cannot open the Outlook
> window."
> Can anyone please help?
> Thanks.


 
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ppt diva
Guest
Posts: n/a
 
      23rd Jul 2009
Thank you both so much for your help! Apparently it was that my Navigation
Pane settings had become corrupt, and I did Start-> Run; outlook.exe
/resetnavpane, and it worked perfectly. You saved me some major time and
stress while I was working with a new cient, so I really appreciate your
help. I owe you each 10 PowerPoint tips :-)
Jeri

"Diane Poremsky [MVP]" wrote:

> Start outlook with the /resetnavpane switch.
> See http://www.outlook-tips.net/beginner/switches.htm if you need help using
> switches.
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> Let's Really Fix Outlook 2010
> http://forums.slipstick.com/forumdisplay.php?f=34
>
> "ppt diva" <(E-Mail Removed)> wrote in message
> news:B278A01F-EFAE-4D68-9E49-(E-Mail Removed)...
> > Hello,
> > I'm using Office 2007 and had a major computer crash while working in
> > PowerPoint. I restarted in normal mode, and everything's working fine now
> > except for Outlook. I can't open Outlook at all - I get an error message
> > that
> > says "Cannot start Microsoft Office Outlook. Cannot open the Outlook
> > window."
> > Can anyone please help?
> > Thanks.

>
>

 
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