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When I try to access Help and Support I get the following message
 Windows cannot open Help and Support because a system service is not running. To fix this problem, start the service named Help and Support.)I have typed in Run:services.msc, and found Help and Support set on automatic. I have tried a number of reg edits from the Registry XP tweaks site, but nothing seems to help. Would it help if I re-installed Service Pack 2, and if I did would I lose any of my programs? Any suggestions would be greatly appreciated. |
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I understand that the "Help and Support" service is set to "Automatic". But
does the status say "Running" instead of "Stopped"? -- Regards, Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] The Winhelponline Blog http://www.winhelponline.com/blog "chili15" <(E-Mail Removed)> wrote in message news:eK7QEvZ%(E-Mail Removed)... When I try to access Help and Support I get the following message Windows cannot open Help and Support because a system service is not running. To fix this problem, start the service named Help and Support.) I have typed in Run:services.msc, and found Help and Support set on automatic. I have tried a number of reg edits from the Registry XP tweaks site, but nothing seems to help. Would it help if I re-installed Service Pack 2, and if I did would I lose any of my programs? Any suggestions would be greatly appreciated. |
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-- JM "Ramesh, MS-MVP" wrote: > I understand that the "Help and Support" service is set to "Automatic". But > does the status say "Running" instead of "Stopped"? > > -- > Regards, > > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] > The Winhelponline Blog http://www.winhelponline.com/blog > > > "chili15" <(E-Mail Removed)> wrote in message > news:eK7QEvZ%(E-Mail Removed)... > When I try to access Help and Support I get the following message > Windows cannot open Help and Support because a system service is not > running. To fix this problem, start the service named Help and Support.) > > I have typed in Run:services.msc, and found Help and Support set on > automatic. > I have tried a number of reg edits from the Registry XP tweaks site, but > nothing seems to help. > Would it help if I re-installed Service Pack 2, and if I did would I lose > any of my programs? > Any suggestions would be greatly appreciated. > > > No, it is stopped, but when I attempt to start it I get an error message: "Could not start the help and service support on this computer. Error:1083 The excitable program that this services configured to run does not implement the service. |
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Resolve the Help and Support Service startup failures:
http://windowsxp.mvps.org/helpsvcfix.htm -- Regards, Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] The Winhelponline Blog http://www.winhelponline.com/blog "maguire110" <(E-Mail Removed)> wrote in message news:CD99FFD2-AB0E-4D2A-8C1B-(E-Mail Removed)... > > -- > JM > > > "Ramesh, MS-MVP" wrote: > >> I understand that the "Help and Support" service is set to "Automatic". >> But >> does the status say "Running" instead of "Stopped"? >> >> -- >> Regards, >> >> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] >> The Winhelponline Blog http://www.winhelponline.com/blog >> >> >> "chili15" <(E-Mail Removed)> wrote in message >> news:eK7QEvZ%(E-Mail Removed)... >> When I try to access Help and Support I get the following message >> Windows cannot open Help and Support because a system service is not >> running. To fix this problem, start the service named Help and Support.) >> >> I have typed in Run:services.msc, and found Help and Support set on >> automatic. >> I have tried a number of reg edits from the Registry XP tweaks site, >> but >> nothing seems to help. >> Would it help if I re-installed Service Pack 2, and if I did would I >> lose >> any of my programs? >> Any suggestions would be greatly appreciated. >> >> >> No, it is stopped, but when I attempt to start it I get an error message: > "Could not start the help and service support on this computer. > Error:1083 > The excitable program that this services configured to run does not > implement the service. > |
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-- JM "Ramesh, MS-MVP" wrote: > Resolve the Help and Support Service startup failures: > http://windowsxp.mvps.org/helpsvcfix.htm > > > -- > Regards, > > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] > The Winhelponline Blog http://www.winhelponline.com/blog > > > "maguire110" <(E-Mail Removed)> wrote in message > news:CD99FFD2-AB0E-4D2A-8C1B-(E-Mail Removed)... > > > > -- > > JM > > > > > > "Ramesh, MS-MVP" wrote: > > > >> I understand that the "Help and Support" service is set to "Automatic". > >> But > >> does the status say "Running" instead of "Stopped"? > >> > >> -- > >> Regards, > >> > >> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] > >> The Winhelponline Blog http://www.winhelponline.com/blog > >> > >> > >> "chili15" <(E-Mail Removed)> wrote in message > >> news:eK7QEvZ%(E-Mail Removed)... > >> When I try to access Help and Support I get the following message > >> Windows cannot open Help and Support because a system service is not > >> running. To fix this problem, start the service named Help and Support.) > >> > >> I have typed in Run:services.msc, and found Help and Support set on > >> automatic. > >> I have tried a number of reg edits from the Registry XP tweaks site, > >> but > >> nothing seems to help. > >> Would it help if I re-installed Service Pack 2, and if I did would I > >> lose > >> any of my programs? > >> Any suggestions would be greatly appreciated. > >> > >> > >> No, it is stopped, but when I attempt to start it I get an error message: > > "Could not start the help and service support on this computer. > > Error:1083 > > The excitable program that this services configured to run does not > > implement the service. > > > > > Tried this and though it now is started, after re-starting computer I still cannot access help and support, When I click on it nothing happens |
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Have a look at the link below (posted by Jean)
http://windowsxp.mvps.org/rebuildhelp.htm The method rebuilds the Help Center completely. -- Regards, Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] The Winhelponline Blog http://www.winhelponline.com/blog "maguire110" <(E-Mail Removed)> wrote in message news  C873DEC-7651-467B-9707-(E-Mail Removed)...> > -- > JM > > > "Ramesh, MS-MVP" wrote: > >> Resolve the Help and Support Service startup failures: >> http://windowsxp.mvps.org/helpsvcfix.htm >> >> >> -- >> Regards, >> >> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] >> The Winhelponline Blog http://www.winhelponline.com/blog >> >> >> "maguire110" <(E-Mail Removed)> wrote in message >> news:CD99FFD2-AB0E-4D2A-8C1B-(E-Mail Removed)... >> > >> > -- >> > JM >> > >> > >> > "Ramesh, MS-MVP" wrote: >> > >> >> I understand that the "Help and Support" service is set to >> >> "Automatic". >> >> But >> >> does the status say "Running" instead of "Stopped"? >> >> >> >> -- >> >> Regards, >> >> >> >> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] >> >> The Winhelponline Blog http://www.winhelponline.com/blog >> >> >> >> >> >> "chili15" <(E-Mail Removed)> wrote in message >> >> news:eK7QEvZ%(E-Mail Removed)... >> >> When I try to access Help and Support I get the following message >> >> Windows cannot open Help and Support because a system service is not >> >> running. To fix this problem, start the service named Help and >> >> Support.) >> >> >> >> I have typed in Run:services.msc, and found Help and Support set on >> >> automatic. >> >> I have tried a number of reg edits from the Registry XP tweaks >> >> site, >> >> but >> >> nothing seems to help. >> >> Would it help if I re-installed Service Pack 2, and if I did would >> >> I >> >> lose >> >> any of my programs? >> >> Any suggestions would be greatly appreciated. >> >> >> >> >> >> No, it is stopped, but when I attempt to start it I get an error >> >> message: >> > "Could not start the help and service support on this computer. >> > Error:1083 >> > The excitable program that this services configured to run does not >> > implement the service. >> > >> >> >> Tried this and though it now is started, after re-starting computer I >> still cannot access help and support, When I click on it nothing happens |
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-- JM "Ramesh, MS-MVP" wrote: > Have a look at the link below (posted by Jean) > http://windowsxp.mvps.org/rebuildhelp.htm > > The method rebuilds the Help Center completely. > > -- > Regards, > > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] > The Winhelponline Blog http://www.winhelponline.com/blog > > > "maguire110" <(E-Mail Removed)> wrote in message > news C873DEC-7651-467B-9707-(E-Mail Removed)...> > > > -- > > JM > > > > > > "Ramesh, MS-MVP" wrote: > > > >> Resolve the Help and Support Service startup failures: > >> http://windowsxp.mvps.org/helpsvcfix.htm > >> > >> > >> -- > >> Regards, > >> > >> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] > >> The Winhelponline Blog http://www.winhelponline.com/blog > >> > >> > >> "maguire110" <(E-Mail Removed)> wrote in message > >> news:CD99FFD2-AB0E-4D2A-8C1B-(E-Mail Removed)... > >> > > >> > -- > >> > JM > >> > > >> > > >> > "Ramesh, MS-MVP" wrote: > >> > > >> >> I understand that the "Help and Support" service is set to > >> >> "Automatic". > >> >> But > >> >> does the status say "Running" instead of "Stopped"? > >> >> > >> >> -- > >> >> Regards, > >> >> > >> >> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] > >> >> The Winhelponline Blog http://www.winhelponline.com/blog > >> >> > >> >> > >> >> "chili15" <(E-Mail Removed)> wrote in message > >> >> news:eK7QEvZ%(E-Mail Removed)... > >> >> When I try to access Help and Support I get the following message > >> >> Windows cannot open Help and Support because a system service is not > >> >> running. To fix this problem, start the service named Help and > >> >> Support.) > >> >> > >> >> I have typed in Run:services.msc, and found Help and Support set on > >> >> automatic. > >> >> I have tried a number of reg edits from the Registry XP tweaks > >> >> site, > >> >> but > >> >> nothing seems to help. > >> >> Would it help if I re-installed Service Pack 2, and if I did would > >> >> I > >> >> lose > >> >> any of my programs? > >> >> Any suggestions would be greatly appreciated. > >> >> > >> >> > >> >> No, it is stopped, but when I attempt to start it I get an error > >> >> message: > >> > "Could not start the help and service support on this computer. > >> > Error:1083 > >> > The excitable program that this services configured to run does not > >> > implement the service. > >> > > >> > >> > >> Tried this and though it now is started, after re-starting computer I > >> still cannot access help and support, When I click on it nothing happens > > > I have tried this site, but cannot access package store. If I re-install Service Pack2 will it restore help and support, and if so will it affect my current programs? |
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Reinstalling SP2 should not affect existing programs. However, it's prudent
to take appropriate backups whenever installing or reinstalling a major update for the OS. -- Regards, Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] The Winhelponline Blog http://www.winhelponline.com/blog "maguire110" <(E-Mail Removed)> wrote in message news:7DD9C818-6F56-4AF3-AED0-(E-Mail Removed)... > > -- > JM > > > "Ramesh, MS-MVP" wrote: > >> Have a look at the link below (posted by Jean) >> http://windowsxp.mvps.org/rebuildhelp.htm >> >> The method rebuilds the Help Center completely. >> >> -- >> Regards, >> >> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] >> The Winhelponline Blog http://www.winhelponline.com/blog >> >> >> "maguire110" <(E-Mail Removed)> wrote in message >> news C873DEC-7651-467B-9707-(E-Mail Removed)...>> > >> > -- >> > JM >> > >> > >> > "Ramesh, MS-MVP" wrote: >> > >> >> Resolve the Help and Support Service startup failures: >> >> http://windowsxp.mvps.org/helpsvcfix.htm >> >> >> >> >> >> -- >> >> Regards, >> >> >> >> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] >> >> The Winhelponline Blog http://www.winhelponline.com/blog >> >> >> >> >> >> "maguire110" <(E-Mail Removed)> wrote in message >> >> news:CD99FFD2-AB0E-4D2A-8C1B-(E-Mail Removed)... >> >> > >> >> > -- >> >> > JM >> >> > >> >> > >> >> > "Ramesh, MS-MVP" wrote: >> >> > >> >> >> I understand that the "Help and Support" service is set to >> >> >> "Automatic". >> >> >> But >> >> >> does the status say "Running" instead of "Stopped"? >> >> >> >> >> >> -- >> >> >> Regards, >> >> >> >> >> >> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] >> >> >> The Winhelponline Blog http://www.winhelponline.com/blog >> >> >> >> >> >> >> >> >> "chili15" <(E-Mail Removed)> wrote in message >> >> >> news:eK7QEvZ%(E-Mail Removed)... >> >> >> When I try to access Help and Support I get the following >> >> >> message >> >> >> Windows cannot open Help and Support because a system service is >> >> >> not >> >> >> running. To fix this problem, start the service named Help and >> >> >> Support.) >> >> >> >> >> >> I have typed in Run:services.msc, and found Help and Support set >> >> >> on >> >> >> automatic. >> >> >> I have tried a number of reg edits from the Registry XP tweaks >> >> >> site, >> >> >> but >> >> >> nothing seems to help. >> >> >> Would it help if I re-installed Service Pack 2, and if I did >> >> >> would >> >> >> I >> >> >> lose >> >> >> any of my programs? >> >> >> Any suggestions would be greatly appreciated. >> >> >> >> >> >> >> >> >> No, it is stopped, but when I attempt to start it I get an error >> >> >> message: >> >> > "Could not start the help and service support on this computer. >> >> > Error:1083 >> >> > The excitable program that this services configured to run does not >> >> > implement the service. >> >> > >> >> >> >> >> >> Tried this and though it now is started, after re-starting computer I >> >> still cannot access help and support, When I click on it nothing >> >> happens >> >> >> I have tried this site, but cannot access package store. If I >> re-install > Service Pack2 will it restore help and support, and if so will it affect > my > current programs? > |
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