My ISP cannot help, before I spend a ton of bucks calling Microsoft please
help. Should be an easy one. Here's the error message:
The connection to the server has failed. Subject 'test', Account:
'mail.htc.net', Server: 'mailout.htc.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

Just upgraded to Vista. Cannot send, but can receive emails. Uninstalled AVG
software, deleted email account, set it up again. All settings are correct to
the best of my knowledge. never had a problem with OE in XP. Anyone? Bueller?

Did you set your email config to "My SMTP server requires authentication"
and "Use the same info as my incoming" (or similar, I didn't check exact
wording. But... have you tried that?

-Frank

"Chris" <(E-Mail Removed)> wrote in message
news:080CE6D4-C401-440C-A076-(E-Mail Removed)...
> My ISP cannot help, before I spend a ton of bucks calling Microsoft please
> help. Should be an easy one. Here's the error message:
> The connection to the server has failed. Subject 'test', Account:
> 'mail.htc.net', Server: 'mailout.htc.net', Protocol: SMTP, Port: 25,
> Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
>
> Just upgraded to Vista. Cannot send, but can receive emails. Uninstalled
> AVG
> software, deleted email account, set it up again. All settings are correct
> to
> the best of my knowledge. never had a problem with OE in XP. Anyone?
> Bueller?

You can enable a log file under Tools | Options | Advanced | Maintenance and
that might give some indication of the problem.

Ask the ISP if the port number is correct under Tools | Accounts | Mail |
Properties | Advanced

steve

"Chris" <(E-Mail Removed)> wrote in message
news:080CE6D4-C401-440C-A076-(E-Mail Removed)...
> My ISP cannot help, before I spend a ton of bucks calling Microsoft please
> help. Should be an easy one. Here's the error message:
> The connection to the server has failed. Subject 'test', Account:
> 'mail.htc.net', Server: 'mailout.htc.net', Protocol: SMTP, Port: 25,
> Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
>
> Just upgraded to Vista. Cannot send, but can receive emails. Uninstalled
> AVG
> software, deleted email account, set it up again. All settings are correct
> to
> the best of my knowledge. never had a problem with OE in XP. Anyone?
> Bueller?

Yes, I did that. Didn't help.

"Frankster" wrote:

> Did you set your email config to "My SMTP server requires authentication"
> and "Use the same info as my incoming" (or similar, I didn't check exact
> wording. But... have you tried that?
>
> -Frank
>
> "Chris" <(E-Mail Removed)> wrote in message
> news:080CE6D4-C401-440C-A076-(E-Mail Removed)...
> > My ISP cannot help, before I spend a ton of bucks calling Microsoft please
> > help. Should be an easy one. Here's the error message:
> > The connection to the server has failed. Subject 'test', Account:
> > 'mail.htc.net', Server: 'mailout.htc.net', Protocol: SMTP, Port: 25,
> > Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
> >
> > Just upgraded to Vista. Cannot send, but can receive emails. Uninstalled
> > AVG
> > software, deleted email account, set it up again. All settings are correct
> > to
> > the best of my knowledge. never had a problem with OE in XP. Anyone?
> > Bueller?
>
>

What do I do once I enable a log file. Where do I read the log?



"Steve Cochran" wrote:

> You can enable a log file under Tools | Options | Advanced | Maintenance and
> that might give some indication of the problem.
>
> Ask the ISP if the port number is correct under Tools | Accounts | Mail |
> Properties | Advanced
>
> steve
>
> "Chris" <(E-Mail Removed)> wrote in message
> news:080CE6D4-C401-440C-A076-(E-Mail Removed)...
> > My ISP cannot help, before I spend a ton of bucks calling Microsoft please
> > help. Should be an easy one. Here's the error message:
> > The connection to the server has failed. Subject 'test', Account:
> > 'mail.htc.net', Server: 'mailout.htc.net', Protocol: SMTP, Port: 25,
> > Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
> >
> > Just upgraded to Vista. Cannot send, but can receive emails. Uninstalled
> > AVG
> > software, deleted email account, set it up again. All settings are correct
> > to
> > the best of my knowledge. never had a problem with OE in XP. Anyone?
> > Bueller?
>

The log file will be in your Message Store folder (Tools/Options/Advanced
tab - Maintenance button at the bottom).
--
Jim Pickering, MVP/Windows Mail applications
Please reply ONLY to newsgroup.


"Chris" <(E-Mail Removed)> wrote in message
news:BF57ACA9-3C10-400F-9F46-(E-Mail Removed)...
> What do I do once I enable a log file. Where do I read the log?
>
>
>
> "Steve Cochran" wrote:
>
>> You can enable a log file under Tools | Options | Advanced | Maintenance
>> and
>> that might give some indication of the problem.
>>
>> Ask the ISP if the port number is correct under Tools | Accounts | Mail |
>> Properties | Advanced
>>
>> steve
>>
>> "Chris" <(E-Mail Removed)> wrote in message
>> news:080CE6D4-C401-440C-A076-(E-Mail Removed)...
>> > My ISP cannot help, before I spend a ton of bucks calling Microsoft
>> > please
>> > help. Should be an easy one. Here's the error message:
>> > The connection to the server has failed. Subject 'test', Account:
>> > 'mail.htc.net', Server: 'mailout.htc.net', Protocol: SMTP, Port: 25,
>> > Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
>> >
>> > Just upgraded to Vista. Cannot send, but can receive emails.
>> > Uninstalled
>> > AVG
>> > software, deleted email account, set it up again. All settings are
>> > correct
>> > to
>> > the best of my knowledge. never had a problem with OE in XP. Anyone?
>> > Bueller?
>>

This is all I get. Probably looking at wrong file.
Windows Mail 6.0.6000.16386 (vista_rtm.061101-2205)
SMTP Log started at 02/11/2007 15:54

I can't believe I am the only one with this problem. Is there anyway to get
Outlook Express back? Or am I stuck with this stupid Windows Mail that
doens't work? Or should I just download Eudora?


"Jim Pickering" wrote:

> The log file will be in your Message Store folder (Tools/Options/Advanced
> tab - Maintenance button at the bottom).
> --
> Jim Pickering, MVP/Windows Mail applications
> Please reply ONLY to newsgroup.
>
>
> "Chris" <(E-Mail Removed)> wrote in message
> news:BF57ACA9-3C10-400F-9F46-(E-Mail Removed)...
> > What do I do once I enable a log file. Where do I read the log?
> >
> >
> >
> > "Steve Cochran" wrote:
> >
> >> You can enable a log file under Tools | Options | Advanced | Maintenance
> >> and
> >> that might give some indication of the problem.
> >>
> >> Ask the ISP if the port number is correct under Tools | Accounts | Mail |
> >> Properties | Advanced
> >>
> >> steve
> >>
> >> "Chris" <(E-Mail Removed)> wrote in message
> >> news:080CE6D4-C401-440C-A076-(E-Mail Removed)...
> >> > My ISP cannot help, before I spend a ton of bucks calling Microsoft
> >> > please
> >> > help. Should be an easy one. Here's the error message:
> >> > The connection to the server has failed. Subject 'test', Account:
> >> > 'mail.htc.net', Server: 'mailout.htc.net', Protocol: SMTP, Port: 25,
> >> > Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
> >> >
> >> > Just upgraded to Vista. Cannot send, but can receive emails.
> >> > Uninstalled
> >> > AVG
> >> > software, deleted email account, set it up again. All settings are
> >> > correct
> >> > to
> >> > the best of my knowledge. never had a problem with OE in XP. Anyone?
> >> > Bueller?
> >>
>

"Chris" <(E-Mail Removed)> wrote in message
news:080CE6D4-C401-440C-A076-(E-Mail Removed)...
> My ISP cannot help, before I spend a ton of bucks calling Microsoft please
> help. Should be an easy one. Here's the error message:
> The connection to the server has failed. Subject 'test', Account:
> 'mail.htc.net', Server: 'mailout.htc.net', Protocol: SMTP, Port: 25,
> Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
>
> Just upgraded to Vista. Cannot send, but can receive emails. Uninstalled
> AVG
> software, deleted email account, set it up again. All settings are correct
> to
> the best of my knowledge. never had a problem with OE in XP. Anyone?
> Bueller?

Try temporarily disabling anti-virus , Windows Firewall, and any third-party
firewalls and see if the problem goes away.

Carmine Castiglia
http://www.infosystemspro.com
PalmOS apps for engineers and machinists
Replacement screws for your Palm hardware

Try Windows Live Mail Beta. It worked for me.
--
Jay

When all else fails, Read the instructions.
ISBN-10 0-7356-2296-5
Start > Help and Support

= = =
"Chris" <(E-Mail Removed)> wrote in message
news:E60FE0DE-5EC7-4DA1-A888-(E-Mail Removed)...
> This is all I get. Probably looking at wrong file.
> Windows Mail 6.0.6000.16386 (vista_rtm.061101-2205)
> SMTP Log started at 02/11/2007 15:54
>
> I can't believe I am the only one with this problem. Is there anyway to
> get
> Outlook Express back? Or am I stuck with this stupid Windows Mail that
> doens't work? Or should I just download Eudora?
>
>
> "Jim Pickering" wrote:
>
>> The log file will be in your Message Store folder (Tools/Options/Advanced
>> tab - Maintenance button at the bottom).
>> --
>> Jim Pickering, MVP/Windows Mail applications
>> Please reply ONLY to newsgroup.
>>
>>
>> "Chris" <(E-Mail Removed)> wrote in message
>> news:BF57ACA9-3C10-400F-9F46-(E-Mail Removed)...
>> > What do I do once I enable a log file. Where do I read the log?
>> >
>> >
>> >
>> > "Steve Cochran" wrote:
>> >
>> >> You can enable a log file under Tools | Options | Advanced |
>> >> Maintenance
>> >> and
>> >> that might give some indication of the problem.
>> >>
>> >> Ask the ISP if the port number is correct under Tools | Accounts |
>> >> Mail |
>> >> Properties | Advanced
>> >>
>> >> steve
>> >>
>> >> "Chris" <(E-Mail Removed)> wrote in message
>> >> news:080CE6D4-C401-440C-A076-(E-Mail Removed)...
>> >> > My ISP cannot help, before I spend a ton of bucks calling Microsoft
>> >> > please
>> >> > help. Should be an easy one. Here's the error message:
>> >> > The connection to the server has failed. Subject 'test', Account:
>> >> > 'mail.htc.net', Server: 'mailout.htc.net', Protocol: SMTP, Port: 25,
>> >> > Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
>> >> >
>> >> > Just upgraded to Vista. Cannot send, but can receive emails.
>> >> > Uninstalled
>> >> > AVG
>> >> > software, deleted email account, set it up again. All settings are
>> >> > correct
>> >> > to
>> >> > the best of my knowledge. never had a problem with OE in XP. Anyone?
>> >> > Bueller?
>> >>
>>



--
Posted via a free Usenet account from http://www.teranews.com

Thanks, I tried disabling the AV and Windows Firewall, to no avail.

I downloaded Eudora and couldn't send email with that either, connection
timed out.



"Carmine Castiglia" wrote:

>
> "Chris" <(E-Mail Removed)> wrote in message
> news:080CE6D4-C401-440C-A076-(E-Mail Removed)...
> > My ISP cannot help, before I spend a ton of bucks calling Microsoft please
> > help. Should be an easy one. Here's the error message:
> > The connection to the server has failed. Subject 'test', Account:
> > 'mail.htc.net', Server: 'mailout.htc.net', Protocol: SMTP, Port: 25,
> > Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E
> >
> > Just upgraded to Vista. Cannot send, but can receive emails. Uninstalled
> > AVG
> > software, deleted email account, set it up again. All settings are correct
> > to
> > the best of my knowledge. never had a problem with OE in XP. Anyone?
> > Bueller?
>
> Try temporarily disabling anti-virus , Windows Firewall, and any third-party
> firewalls and see if the problem goes away.
>
> Carmine Castiglia
> http://www.infosystemspro.com
> PalmOS apps for engineers and machinists
> Replacement screws for your Palm hardware
>
>