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I cannot send or reply to email

 
 
unionpres
Guest
Posts: n/a
 
      24th Oct 2008
This is the error message I received:The message could not be sent. The
authentication setting might not be correct for your outgoing e-mail [SMTP]
server. For help solving this problem, go to Help, search for "Troubleshoot
Windows Mail", and read the "I'm having problems sending e-mail" section. If
you need help determining the proper server settings, please contact your
e-mail service provider.

The rejected e-mail address was '(E-Mail Removed). Subject 'Re: Oct
30', Account: 'POP3.mail.wowway.com', Server: 'SMTP.mail.wowway.com',
Protocol: SMTP, Server Response: '550 5.0.0 Access denied', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

I am connected by wireless at a hotel.
 
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Gary VanderMolen
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Posts: n/a
 
      24th Oct 2008
The clue is in your last sentence: "wireless at a hotel".

Generally speaking, in order for port 25 SMTP service to work, the
owner of your SMTP server must be the same as the provider of your
Internet connection at that moment.

The available workarounds when sending away from home are as follows:

1. Use webmail for sending (via your browser).
2. Ask your home ISP if they have a port other than '25' for SMTP.
3. If you frequently send from multiple locations, get a free Gmail account,
configure it for POP access, and use it for your sending chores.
Gmail uses port 465 for SMTP, which is not blocked like port 25 is.

--
Gary VanderMolen, MS-MVP (Mail)


"unionpres" <(E-Mail Removed)> wrote in message news:CF49574A-A680-46F8-AC47-(E-Mail Removed)...
> This is the error message I received:The message could not be sent. The
> authentication setting might not be correct for your outgoing e-mail [SMTP]
> server. For help solving this problem, go to Help, search for "Troubleshoot
> Windows Mail", and read the "I'm having problems sending e-mail" section. If
> you need help determining the proper server settings, please contact your
> e-mail service provider.
>
> The rejected e-mail address was '(E-Mail Removed). Subject 'Re: Oct
> 30', Account: 'POP3.mail.wowway.com', Server: 'SMTP.mail.wowway.com',
> Protocol: SMTP, Server Response: '550 5.0.0 Access denied', Port: 25,
> Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78
>
> I am connected by wireless at a hotel.



 
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unionpres
Guest
Posts: n/a
 
      24th Oct 2008
Thank you for the explanation.

"Gary VanderMolen" wrote:

> The clue is in your last sentence: "wireless at a hotel".
>
> Generally speaking, in order for port 25 SMTP service to work, the
> owner of your SMTP server must be the same as the provider of your
> Internet connection at that moment.
>
> The available workarounds when sending away from home are as follows:
>
> 1. Use webmail for sending (via your browser).
> 2. Ask your home ISP if they have a port other than '25' for SMTP.
> 3. If you frequently send from multiple locations, get a free Gmail account,
> configure it for POP access, and use it for your sending chores.
> Gmail uses port 465 for SMTP, which is not blocked like port 25 is.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "unionpres" <(E-Mail Removed)> wrote in message news:CF49574A-A680-46F8-AC47-(E-Mail Removed)...
> > This is the error message I received:The message could not be sent. The
> > authentication setting might not be correct for your outgoing e-mail [SMTP]
> > server. For help solving this problem, go to Help, search for "Troubleshoot
> > Windows Mail", and read the "I'm having problems sending e-mail" section. If
> > you need help determining the proper server settings, please contact your
> > e-mail service provider.
> >
> > The rejected e-mail address was '(E-Mail Removed). Subject 'Re: Oct
> > 30', Account: 'POP3.mail.wowway.com', Server: 'SMTP.mail.wowway.com',
> > Protocol: SMTP, Server Response: '550 5.0.0 Access denied', Port: 25,
> > Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78
> >
> > I am connected by wireless at a hotel.

>
>
>

 
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Gary VanderMolen
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Posts: n/a
 
      24th Oct 2008
You're very welcome.

--
Gary VanderMolen, MS-MVP (Mail)


"unionpres" <(E-Mail Removed)> wrote in message news:681538C3-0966-4777-A551-(E-Mail Removed)...
> Thank you for the explanation.
>
> "Gary VanderMolen" wrote:
>
>> The clue is in your last sentence: "wireless at a hotel".
>>
>> Generally speaking, in order for port 25 SMTP service to work, the
>> owner of your SMTP server must be the same as the provider of your
>> Internet connection at that moment.
>>
>> The available workarounds when sending away from home are as follows:
>>
>> 1. Use webmail for sending (via your browser).
>> 2. Ask your home ISP if they have a port other than '25' for SMTP.
>> 3. If you frequently send from multiple locations, get a free Gmail account,
>> configure it for POP access, and use it for your sending chores.
>> Gmail uses port 465 for SMTP, which is not blocked like port 25 is.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "unionpres" <(E-Mail Removed)> wrote in message news:CF49574A-A680-46F8-AC47-(E-Mail Removed)...
>> > This is the error message I received:The message could not be sent. The
>> > authentication setting might not be correct for your outgoing e-mail [SMTP]
>> > server. For help solving this problem, go to Help, search for "Troubleshoot
>> > Windows Mail", and read the "I'm having problems sending e-mail" section. If
>> > you need help determining the proper server settings, please contact your
>> > e-mail service provider.
>> >
>> > The rejected e-mail address was '(E-Mail Removed). Subject 'Re: Oct
>> > 30', Account: 'POP3.mail.wowway.com', Server: 'SMTP.mail.wowway.com',
>> > Protocol: SMTP, Server Response: '550 5.0.0 Access denied', Port: 25,
>> > Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78
>> >
>> > I am connected by wireless at a hotel.

>>
>>
>>



 
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Rich
Guest
Posts: n/a
 
      24th Oct 2008

"unionpres" <(E-Mail Removed)> wrote in message
news:CF49574A-A680-46F8-AC47-(E-Mail Removed)...
> This is the error message I received:The message could not be sent. The
> authentication setting might not be correct for your outgoing e-mail
> [SMTP]
> server. For help solving this problem, go to Help, search for
> "Troubleshoot
> Windows Mail", and read the "I'm having problems sending e-mail" section.
> If
> you need help determining the proper server settings, please contact your
> e-mail service provider.
>
> The rejected e-mail address was '(E-Mail Removed). Subject 'Re:
> Oct
> 30', Account: 'POP3.mail.wowway.com', Server: 'SMTP.mail.wowway.com',
> Protocol: SMTP, Server Response: '550 5.0.0 Access denied', Port: 25,
> Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78
>
> I am connected by wireless at a hotel.


 
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