Outlook 2007. Email program crashed and cannot retrieve pst file. I
created new mail account and can receive, but cannot send. The message
comes up "Operation failed. An object cannot be found". How do I operate
with the new email account until I can get to an expert to attempt to
retrieve all my previous Outlook folders.

You have run Office Diagnostice?

Create a new Profile
http://support.microsoft.com/kb/312354

"Margaret" <(E-Mail Removed)> wrote in message
news:BD554BAA-745A-4579-AE6F-(E-Mail Removed)...
> Outlook 2007. Email program crashed and cannot retrieve pst file. I
> created new mail account and can receive, but cannot send. The message
> comes up "Operation failed. An object cannot be found". How do I
> operate
> with the new email account until I can get to an expert to attempt to
> retrieve all my previous Outlook folders.

No, how do I access that?
Margaret.

"DL" wrote:

> You have run Office Diagnostice?
>
> Create a new Profile
> http://support.microsoft.com/kb/312354
>
> "Margaret" <(E-Mail Removed)> wrote in message
> news:BD554BAA-745A-4579-AE6F-(E-Mail Removed)...
> > Outlook 2007. Email program crashed and cannot retrieve pst file. I
> > created new mail account and can receive, but cannot send. The message
> > comes up "Operation failed. An object cannot be found". How do I
> > operate
> > with the new email account until I can get to an expert to attempt to
> > retrieve all my previous Outlook folders.
>
>
>

Thank you DL. I did create a new profile, can receive but not send. I
think it keeps trying to refer to or file in a .pst, and it does not happen.
I still have the plastic box, but there is no Recovery Disc. Apparentay
I was supposed to apply for one within 90 days of purchasing, and it is now
15 months.

How do I access Office Diagnostice

Margaret

"DL" wrote:

> You have run Office Diagnostice?
>
> Create a new Profile
> http://support.microsoft.com/kb/312354
>
> "Margaret" <(E-Mail Removed)> wrote in message
> news:BD554BAA-745A-4579-AE6F-(E-Mail Removed)...
> > Outlook 2007. Email program crashed and cannot retrieve pst file. I
> > created new mail account and can receive, but cannot send. The message
> > comes up "Operation failed. An object cannot be found". How do I
> > operate
> > with the new email account until I can get to an expert to attempt to
> > retrieve all my previous Outlook folders.
>
>
>

Hi ,

I had same issue and it has been solved by running Outlook as admi .

right click in outlook.exer and go propriety and check run as admin .



"Margaret" wrote:

> Thank you DL. I did create a new profile, can receive but not send. I
> think it keeps trying to refer to or file in a .pst, and it does not happen.
> I still have the plastic box, but there is no Recovery Disc. Apparentay
> I was supposed to apply for one within 90 days of purchasing, and it is now
> 15 months.
>
> How do I access Office Diagnostice
>
> Margaret
>
> "DL" wrote:
>
> > You have run Office Diagnostice?
> >
> > Create a new Profile
> > http://support.microsoft.com/kb/312354
> >
> > "Margaret" <(E-Mail Removed)> wrote in message
> > news:BD554BAA-745A-4579-AE6F-(E-Mail Removed)...
> > > Outlook 2007. Email program crashed and cannot retrieve pst file. I
> > > created new mail account and can receive, but cannot send. The message
> > > comes up "Operation failed. An object cannot be found". How do I
> > > operate
> > > with the new email account until I can get to an expert to attempt to
> > > retrieve all my previous Outlook folders.
> >
> >
> >