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Thanks for all your help, Gary. It appears to be working today. I did change back to Port 26 and the Authentication was already checked off.. it seems this issue arises when the ISP is one account and another account is added from another server.. and it seems so random?.. like today its okay but tomorrow is another day?..  Who knows.. I may just be lucky from here on in. Do you happen to know how I can get a logo graphic to be a part of my signature line? Windows Mail does not seem to want to accept a jpg as a file? I am probably missing something really obvious but I have been through all the help items and am no further ahead. Thanks! Inge "Gary VanderMolen" wrote: > I don't think that is the issue, but it doesn't hurt to try port 26. > Also, make sure you have send authentication enabled. > Go to Tools, Accounts, select that account, Properties, Servers. > The box for "My server requires authentication" must be checked. > > -- > Gary VanderMolen, MS-MVP (Mail) > > > "Inge" <(E-Mail Removed)> wrote in message news:00997889-2802-4AAF-986C-(E-Mail Removed)... > > > > Sorry; > > > > It seems both my Shaw email and my Hounding Me email crashed and I was not > > receiving any emails. I ended up taking off the second account entirely > > (stophoundingme) and getting Shaw to fix whatever else may have happened. > > > > So now I'm back on and I have tried to reinstate my second account but it > > still will not sent. It has a different error message than last time. I am > > receiving emails so I believe the account is configured correctly. This is > > the message. > > > > An unknown error has occurred. Subject 'Test', Account: > > 'mail.stophoundingmedogtraining.com', Server: > > 'mail.stophoundingmedogtraining.com', Protocol: SMTP, Server Response: '421 > > Cannot connect to SMTP server 69.89.25.154 (69.89.25.154:25), connect error > > 10060', Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67 > > > > I just noticed it has Port:25.. I am going to change to 26 (which it was > > before). But I don't think that is the issue? > > > > Inge > > > > "Gary VanderMolen" wrote: > > > >> I can't do much with just the error number. Right-click on your error > >> message, copy, then paste the whole thing into a reply here. > >> > >> -- > >> Gary VanderMolen, MS-MVP (Mail) > >> > >> > >> "Inge" <(E-Mail Removed)> wrote in message news:E0662F21-C33F-40DA-B810-(E-Mail Removed)... > >> >I have been following this because I have the same difficulty and am also a > >> > Shaw subscriber.. I entered all the information as per Gary's instructions > >> > using my city specific shaw addy and tried to send another email.. still > >> > getting the same error message (0x800CCC0E or 0x800CCC0B).. the really > >> > strange part is, I can respond to someone sending me an email on the > >> > stophoundingmedogtraining.com account.. I just can't send a mail originating > >> > from me.. ? > >> > > >> > I could sent a couple of messages successful when I first set up the > >> > account, but it seemed to stop sending after I tried to set up a signature > >> > line.. ? Or maybe that was just a coincidence. > >> > > >> > Any other ideas? > >> > Inge > >> > > >> > "Gary VanderMolen" wrote: > >> > > >> >> Sorry, didn't mean to ask for your ISP when you had already provided > >> >> that information. To save time I often use standard responses. > >> >> Shaw's settings are a bit complicated because the mail server name > >> >> depends on your geographic location, see > >> >> http://www.shaw.ca/en-ca/CustomerCar...erverNames.htm > >> >> > >> >> Do this: > >> >> In Windows Mail go to Tools, Accounts, select your sugarbabyinc mail > >> >> account, click Properties, Servers. Change the name of the outgoing (SMTP) > >> >> server to shawmail.cg.shawcable.net. The 'cg' part will change depending on your > >> >> location Do not change the incoming server. Also, make sure that the > >> >> "My server requires authentication" option is NOT checked. > >> >> Click OK. Try sending. > >> >> > >> >> -- > >> >> Gary VanderMolen, MS-MVP (Mail) > >> >> > >> >> > >> >> "Victoria" <(E-Mail Removed)> wrote in message news:BF071E02-1EDA-4AD4-90B5-(E-Mail Removed)... > >> >> > > >> >> > Tried replying earlier but not sure if it posted... > >> >> > > >> >> > thanks for the reple - not great with computer jargon I'm afraid - as I > >> >> > mentioned Shaw is my provider so is it not also my ISP that you ask for > >> >> > below?? If not, where I can I find my home ISP provider info?? Thanks so much > >> >> > for helping... > >> >> > > >> >> > "Gary VanderMolen" wrote: > >> >> > > >> >> >> Sugarbabyinc.com is not your ISP. As such, your home ISP will block > >> >> >> your use of any port 25 SMTP server other than their own. > >> >> >> For an explanation of this policy, see > >> >> >> http://www.postcastserver.com/help/P..._Blocking.aspx > >> >> >> > >> >> >> ISPs like Shaw are periodically tightening up their anti-spam rules. > >> >> >> What was allowed in the past is no longer allowed today. > >> >> >> > >> >> >> To send from home, you will have to substitute your home ISP's > >> >> >> SMTP server. If you need help with that, let us know who your > >> >> >> home ISP is. > >> >> >> > >> >> >> > >> >> >> -- > >> >> >> Gary VanderMolen, MS-MVP (Mail) > >> >> >> > >> >> >> > >> >> >> "Victoria" <(E-Mail Removed)> wrote in message news:33677200-7266-4F93-81DC-(E-Mail Removed)... > >> >> >> >I have been using Windows e-mail for months now and suddenly this week my > >> >> >> > boxes won't get sent from my inbox. I reviewed others issues that sounded > >> >> >> > similar and have already tried turning off my Norton e-mailing scanning (even > >> >> >> > though it was never an issue previously.) That did not help, so I uninstalled > >> >> >> > it also and still no go. The message I am getting now is: > >> >> >> > > >> >> >> > The connection to the server has failed. Subject 'Wholesale Inquiry', > >> >> >> > Account: 'mail.sugarbabyinc.com', Server: 'mail.sugarbabyinc.com', Protocol: > >> >> >> > SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E > >> >> >> > > >> >> >> > Shaw is my provider - not sure what other info I can provide.... help! > >> >> >> > >> >> > >> > |
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I'm not an expert on graphic signatures, but here are four tutorials that may help you:
http://www.vistax64.com/tutorials/94...ignatures.html http://www.timeatlas.com/mos/Email/G..._or_Live_Mail/ http://email.about.com/cs/oetipstricks/qt/et112703.htm http://email.about.com/cs/oetipstricks/qt/et121503.htm -- Gary VanderMolen, MS-MVP (Mail) "Inge" <(E-Mail Removed)> wrote in message news:38B86B94-4A8F-4C07-8597-(E-Mail Removed)... > > Thanks for all your help, Gary. It appears to be working today. I did > change back to Port 26 and the Authentication was already checked off.. it > seems this issue arises when the ISP is one account and another account is > added from another server.. and it seems so random?.. like today its okay but > tomorrow is another day?.. > > Who knows.. I may just be lucky from here on in. > > Do you happen to know how I can get a logo graphic to be a part of my > signature line? Windows Mail does not seem to want to accept a jpg as a > file? I am probably missing something really obvious but I have been through > all the help items and am no further ahead. Thanks! > > Inge > > "Gary VanderMolen" wrote: > >> I don't think that is the issue, but it doesn't hurt to try port 26. >> Also, make sure you have send authentication enabled. >> Go to Tools, Accounts, select that account, Properties, Servers. >> The box for "My server requires authentication" must be checked. >> >> -- >> Gary VanderMolen, MS-MVP (Mail) >> >> >> "Inge" <(E-Mail Removed)> wrote in message news:00997889-2802-4AAF-986C-(E-Mail Removed)... >> > >> > Sorry; >> > >> > It seems both my Shaw email and my Hounding Me email crashed and I was not >> > receiving any emails. I ended up taking off the second account entirely >> > (stophoundingme) and getting Shaw to fix whatever else may have happened. >> > >> > So now I'm back on and I have tried to reinstate my second account but it >> > still will not sent. It has a different error message than last time. I am >> > receiving emails so I believe the account is configured correctly. This is >> > the message. >> > >> > An unknown error has occurred. Subject 'Test', Account: >> > 'mail.stophoundingmedogtraining.com', Server: >> > 'mail.stophoundingmedogtraining.com', Protocol: SMTP, Server Response: '421 >> > Cannot connect to SMTP server 69.89.25.154 (69.89.25.154:25), connect error >> > 10060', Port: 25, Secure(SSL): No, Server Error: 421, Error Number: 0x800CCC67 >> > >> > I just noticed it has Port:25.. I am going to change to 26 (which it was >> > before). But I don't think that is the issue? >> > >> > Inge >> > >> > "Gary VanderMolen" wrote: >> > >> >> I can't do much with just the error number. Right-click on your error >> >> message, copy, then paste the whole thing into a reply here. >> >> >> >> -- >> >> Gary VanderMolen, MS-MVP (Mail) >> >> >> >> >> >> "Inge" <(E-Mail Removed)> wrote in message news:E0662F21-C33F-40DA-B810-(E-Mail Removed)... >> >> >I have been following this because I have the same difficulty and am also a >> >> > Shaw subscriber.. I entered all the information as per Gary's instructions >> >> > using my city specific shaw addy and tried to send another email.. still >> >> > getting the same error message (0x800CCC0E or 0x800CCC0B).. the really >> >> > strange part is, I can respond to someone sending me an email on the >> >> > stophoundingmedogtraining.com account.. I just can't send a mail originating >> >> > from me.. ? >> >> > >> >> > I could sent a couple of messages successful when I first set up the >> >> > account, but it seemed to stop sending after I tried to set up a signature >> >> > line.. ? Or maybe that was just a coincidence. >> >> > >> >> > Any other ideas? >> >> > Inge >> >> > >> >> > "Gary VanderMolen" wrote: >> >> > >> >> >> Sorry, didn't mean to ask for your ISP when you had already provided >> >> >> that information. To save time I often use standard responses. >> >> >> Shaw's settings are a bit complicated because the mail server name >> >> >> depends on your geographic location, see >> >> >> http://www.shaw.ca/en-ca/CustomerCar...erverNames.htm >> >> >> >> >> >> Do this: >> >> >> In Windows Mail go to Tools, Accounts, select your sugarbabyinc mail >> >> >> account, click Properties, Servers. Change the name of the outgoing (SMTP) >> >> >> server to shawmail.cg.shawcable.net. The 'cg' part will change depending on your >> >> >> location Do not change the incoming server. Also, make sure that the >> >> >> "My server requires authentication" option is NOT checked. >> >> >> Click OK. Try sending. >> >> >> >> >> >> -- >> >> >> Gary VanderMolen, MS-MVP (Mail) >> >> >> >> >> >> >> >> >> "Victoria" <(E-Mail Removed)> wrote in message news:BF071E02-1EDA-4AD4-90B5-(E-Mail Removed)... >> >> >> > >> >> >> > Tried replying earlier but not sure if it posted... >> >> >> > >> >> >> > thanks for the reple - not great with computer jargon I'm afraid - as I >> >> >> > mentioned Shaw is my provider so is it not also my ISP that you ask for >> >> >> > below?? If not, where I can I find my home ISP provider info?? Thanks so much >> >> >> > for helping... >> >> >> > >> >> >> > "Gary VanderMolen" wrote: >> >> >> > >> >> >> >> Sugarbabyinc.com is not your ISP. As such, your home ISP will block >> >> >> >> your use of any port 25 SMTP server other than their own. >> >> >> >> For an explanation of this policy, see >> >> >> >> http://www.postcastserver.com/help/P..._Blocking.aspx >> >> >> >> >> >> >> >> ISPs like Shaw are periodically tightening up their anti-spam rules. >> >> >> >> What was allowed in the past is no longer allowed today. >> >> >> >> >> >> >> >> To send from home, you will have to substitute your home ISP's >> >> >> >> SMTP server. If you need help with that, let us know who your >> >> >> >> home ISP is. >> >> >> >> >> >> >> >> >> >> >> >> -- >> >> >> >> Gary VanderMolen, MS-MVP (Mail) >> >> >> >> >> >> >> >> >> >> >> >> "Victoria" <(E-Mail Removed)> wrote in message news:33677200-7266-4F93-81DC-(E-Mail Removed)... >> >> >> >> >I have been using Windows e-mail for months now and suddenly this week my >> >> >> >> > boxes won't get sent from my inbox. I reviewed others issues that sounded >> >> >> >> > similar and have already tried turning off my Norton e-mailing scanning (even >> >> >> >> > though it was never an issue previously.) That did not help, so I uninstalled >> >> >> >> > it also and still no go. The message I am getting now is: >> >> >> >> > >> >> >> >> > The connection to the server has failed. Subject 'Wholesale Inquiry', >> >> >> >> > Account: 'mail.sugarbabyinc.com', Server: 'mail.sugarbabyinc.com', Protocol: >> >> >> >> > SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E >> >> >> >> > >> >> >> >> > Shaw is my provider - not sure what other info I can provide.... help! >> >> >> >> >> >> >> >> >> >> |
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