Suddenly I can no longer preview or send a fax with XP Fax if I attempt to
add a cover page. If I try to preview, I get the message "fax preview
cannot be displayed" and the fax never appears in the outbox or sends when
the wizard completes. Even if I don't try to preview the fax still never
appears in the outbox or attempts to send after the wizard finishes. If I
don't attach a cover page it works fine. I can open and edit both the
standard cover pages and my own cover pages from the fax console or by
double
clicking the .cov files in Explorer with no problem. I have uninstalled and
reinstalled Fax. No help.
I have noticed there have been a number of posts here in the past from
people with this exact same issue, but no solutions. Have any of you since
found a fix?

Thanks,

Steve Zurlo

What is your file association for TIF files?
--
Russ Valentine
[MVP-Outlook]
"Steve Zurlo" <(E-Mail Removed)> wrote in message
news:fa_Ab.100054$(E-Mail Removed)...
> Suddenly I can no longer preview or send a fax with XP Fax if I attempt to
> add a cover page. If I try to preview, I get the message "fax preview
> cannot be displayed" and the fax never appears in the outbox or sends when
> the wizard completes. Even if I don't try to preview the fax still never
> appears in the outbox or attempts to send after the wizard finishes. If I
> don't attach a cover page it works fine. I can open and edit both the
> standard cover pages and my own cover pages from the fax console or by
> double
> clicking the .cov files in Explorer with no problem. I have uninstalled
and
> reinstalled Fax. No help.
> I have noticed there have been a number of posts here in the past from
> people with this exact same issue, but no solutions. Have any of you
since
> found a fix?
>
> Thanks,
>
> Steve Zurlo
>
>
>
>
>
>
>

"Windows Picture and Fax Viewer"

I should have noted in my first post that I CAN preview as long as I don't
include a cover page. Basically everything works fine as long as I do not
include a cover page. If I do include a cover page the fax will not send no
matter if I try to preview or not and will not preview period.



"Russ Valentine [MVP-Outlook]" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> What is your file association for TIF files?
> --
> Russ Valentine
> [MVP-Outlook]
> "Steve Zurlo" <(E-Mail Removed)> wrote in message
> news:fa_Ab.100054$(E-Mail Removed)...
> > Suddenly I can no longer preview or send a fax with XP Fax if I attempt
to
> > add a cover page. If I try to preview, I get the message "fax preview
> > cannot be displayed" and the fax never appears in the outbox or sends
when
> > the wizard completes. Even if I don't try to preview the fax still never
> > appears in the outbox or attempts to send after the wizard finishes. If
I
> > don't attach a cover page it works fine. I can open and edit both the
> > standard cover pages and my own cover pages from the fax console or by
> > double
> > clicking the .cov files in Explorer with no problem. I have uninstalled
> and
> > reinstalled Fax. No help.
> > I have noticed there have been a number of posts here in the past from
> > people with this exact same issue, but no solutions. Have any of you
> since
> > found a fix?
> >
> > Thanks,
> >
> > Steve Zurlo
> >
> >
> >
> >
> >
> >
> >
>
>

Take a look at this MS KB article, it may help:
http://support.microsoft.com/support.../q322/0/11.asp

--
Russ Valentine
[MVP-Outlook]
"Steve Zurlo" <(E-Mail Removed)> wrote in message
news:UL6Bb.88912$(E-Mail Removed)...
> "Windows Picture and Fax Viewer"
>
> I should have noted in my first post that I CAN preview as long as I don't
> include a cover page. Basically everything works fine as long as I do not
> include a cover page. If I do include a cover page the fax will not send
no
> matter if I try to preview or not and will not preview period.
>
>
>
> "Russ Valentine [MVP-Outlook]" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > What is your file association for TIF files?
> > --
> > Russ Valentine
> > [MVP-Outlook]
> > "Steve Zurlo" <(E-Mail Removed)> wrote in message
> > news:fa_Ab.100054$(E-Mail Removed)...
> > > Suddenly I can no longer preview or send a fax with XP Fax if I
attempt
> to
> > > add a cover page. If I try to preview, I get the message "fax preview
> > > cannot be displayed" and the fax never appears in the outbox or sends
> when
> > > the wizard completes. Even if I don't try to preview the fax still
never
> > > appears in the outbox or attempts to send after the wizard finishes.
If
> I
> > > don't attach a cover page it works fine. I can open and edit both the
> > > standard cover pages and my own cover pages from the fax console or by
> > > double
> > > clicking the .cov files in Explorer with no problem. I have
uninstalled
> > and
> > > reinstalled Fax. No help.
> > > I have noticed there have been a number of posts here in the past from
> > > people with this exact same issue, but no solutions. Have any of you
> > since
> > > found a fix?
> > >
> > > Thanks,
> > >
> > > Steve Zurlo
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> >
> >
>
>

Thanks, but that is not it. When I double click sent items or inbox items
they open up correctly in Windows Picture and Fax Viewer every time.
Basically everything in Fax works exactly as advertised except if I include
a cover page (any cover page) I cannot preview or send the fax.




"Russ Valentine [MVP-Outlook]" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Take a look at this MS KB article, it may help:
> http://support.microsoft.com/support.../q322/0/11.asp
>
> --
> Russ Valentine
> [MVP-Outlook]
> "Steve Zurlo" <(E-Mail Removed)> wrote in message
> news:UL6Bb.88912$(E-Mail Removed)...
> > "Windows Picture and Fax Viewer"
> >
> > I should have noted in my first post that I CAN preview as long as I
don't
> > include a cover page. Basically everything works fine as long as I do
not
> > include a cover page. If I do include a cover page the fax will not send
> no
> > matter if I try to preview or not and will not preview period.
> >
> >
> >
> > "Russ Valentine [MVP-Outlook]" <(E-Mail Removed)> wrote in message
> > news:(E-Mail Removed)...
> > > What is your file association for TIF files?
> > > --
> > > Russ Valentine
> > > [MVP-Outlook]
> > > "Steve Zurlo" <(E-Mail Removed)> wrote in message
> > > news:fa_Ab.100054$(E-Mail Removed)...
> > > > Suddenly I can no longer preview or send a fax with XP Fax if I
> attempt
> > to
> > > > add a cover page. If I try to preview, I get the message "fax
preview
> > > > cannot be displayed" and the fax never appears in the outbox or
sends
> > when
> > > > the wizard completes. Even if I don't try to preview the fax still
> never
> > > > appears in the outbox or attempts to send after the wizard finishes.
> If
> > I
> > > > don't attach a cover page it works fine. I can open and edit both
the
> > > > standard cover pages and my own cover pages from the fax console or
by
> > > > double
> > > > clicking the .cov files in Explorer with no problem. I have
> uninstalled
> > > and
> > > > reinstalled Fax. No help.
> > > > I have noticed there have been a number of posts here in the past
from
> > > > people with this exact same issue, but no solutions. Have any of
you
> > > since
> > > > found a fix?
> > > >
> > > > Thanks,
> > > >
> > > > Steve Zurlo
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>

Sorry. I have no repros on this.
List the steps that recreate this scenario.
--
Russ Valentine
[MVP-Outlook]
"Steve Zurlo" <(E-Mail Removed)> wrote in message
newsi7Bb.88919$(E-Mail Removed)...
> Thanks, but that is not it. When I double click sent items or inbox items
> they open up correctly in Windows Picture and Fax Viewer every time.
> Basically everything in Fax works exactly as advertised except if I
include
> a cover page (any cover page) I cannot preview or send the fax.
>
>
>
>
> "Russ Valentine [MVP-Outlook]" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > Take a look at this MS KB article, it may help:
> > http://support.microsoft.com/support.../q322/0/11.asp
> >
> > --
> > Russ Valentine
> > [MVP-Outlook]
> > "Steve Zurlo" <(E-Mail Removed)> wrote in message
> > news:UL6Bb.88912$(E-Mail Removed)...
> > > "Windows Picture and Fax Viewer"
> > >
> > > I should have noted in my first post that I CAN preview as long as I
> don't
> > > include a cover page. Basically everything works fine as long as I do
> not
> > > include a cover page. If I do include a cover page the fax will not
send
> > no
> > > matter if I try to preview or not and will not preview period.
> > >
> > >
> > >
> > > "Russ Valentine [MVP-Outlook]" <(E-Mail Removed)> wrote in message
> > > news:(E-Mail Removed)...
> > > > What is your file association for TIF files?
> > > > --
> > > > Russ Valentine
> > > > [MVP-Outlook]
> > > > "Steve Zurlo" <(E-Mail Removed)> wrote in message
> > > > news:fa_Ab.100054$(E-Mail Removed)...
> > > > > Suddenly I can no longer preview or send a fax with XP Fax if I
> > attempt
> > > to
> > > > > add a cover page. If I try to preview, I get the message "fax
> preview
> > > > > cannot be displayed" and the fax never appears in the outbox or
> sends
> > > when
> > > > > the wizard completes. Even if I don't try to preview the fax still
> > never
> > > > > appears in the outbox or attempts to send after the wizard
finishes.
> > If
> > > I
> > > > > don't attach a cover page it works fine. I can open and edit both
> the
> > > > > standard cover pages and my own cover pages from the fax console
or
> by
> > > > > double
> > > > > clicking the .cov files in Explorer with no problem. I have
> > uninstalled
> > > > and
> > > > > reinstalled Fax. No help.
> > > > > I have noticed there have been a number of posts here in the past
> from
> > > > > people with this exact same issue, but no solutions. Have any of
> you
> > > > since
> > > > > found a fix?
> > > > >
> > > > > Thanks,
> > > > >
> > > > > Steve Zurlo
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>

To make it fail:

1. Print to the fax printer from within a document.
http://home.sc.rr.com/szurlo/step1.JPG
2. The fax wizard starts. http://home.sc.rr.com/szurlo/step2.JPG
3. Select a recipient. http://home.sc.rr.com/szurlo/step3.JPG
4. Select a cover page. http://home.sc.rr.com/szurlo/step4.JPG
5. Select time to send. http://home.sc.rr.com/szurlo/step5.JPG
6. Click the "Preview Fax" button. http://home.sc.rr.com/szurlo/step6.JPG

To make it succeed:

1. Print to the fax printer from within a document.
http://home.sc.rr.com/szurlo/ncs1.JPG
2. The fax wizard starts. http://home.sc.rr.com/szurlo/ncs2.JPG
3. Select a recipient. http://home.sc.rr.com/szurlo/ncs3.JPG
4. DO NOT select a cover page. http://home.sc.rr.com/szurlo/ncs4.JPG
5. Select time to send. http://home.sc.rr.com/szurlo/ncs5.JPG
6. Click the "Preview Fax" button. http://home.sc.rr.com/szurlo/ncs6.JPG






"Russ Valentine [MVP-Outlook]" <(E-Mail Removed)> wrote in message
news:eSg$(E-Mail Removed)...
> Sorry. I have no repros on this.
> List the steps that recreate this scenario.
> --
> Russ Valentine
> [MVP-Outlook]
> "Steve Zurlo" <(E-Mail Removed)> wrote in message
> newsi7Bb.88919$(E-Mail Removed)...
> > Thanks, but that is not it. When I double click sent items or inbox
items
> > they open up correctly in Windows Picture and Fax Viewer every time.
> > Basically everything in Fax works exactly as advertised except if I
> include
> > a cover page (any cover page) I cannot preview or send the fax.
> >
> >
> >
> >
> > "Russ Valentine [MVP-Outlook]" <(E-Mail Removed)> wrote in message
> > news:(E-Mail Removed)...
> > > Take a look at this MS KB article, it may help:
> > > http://support.microsoft.com/support.../q322/0/11.asp
> > >
> > > --
> > > Russ Valentine
> > > [MVP-Outlook]
> > > "Steve Zurlo" <(E-Mail Removed)> wrote in message
> > > news:UL6Bb.88912$(E-Mail Removed)...
> > > > "Windows Picture and Fax Viewer"
> > > >
> > > > I should have noted in my first post that I CAN preview as long as I
> > don't
> > > > include a cover page. Basically everything works fine as long as I
do
> > not
> > > > include a cover page. If I do include a cover page the fax will not
> send
> > > no
> > > > matter if I try to preview or not and will not preview period.
> > > >
> > > >
> > > >
> > > > "Russ Valentine [MVP-Outlook]" <(E-Mail Removed)> wrote in message
> > > > news:(E-Mail Removed)...
> > > > > What is your file association for TIF files?
> > > > > --
> > > > > Russ Valentine
> > > > > [MVP-Outlook]
> > > > > "Steve Zurlo" <(E-Mail Removed)> wrote in message
> > > > > news:fa_Ab.100054$(E-Mail Removed)...
> > > > > > Suddenly I can no longer preview or send a fax with XP Fax if I
> > > attempt
> > > > to
> > > > > > add a cover page. If I try to preview, I get the message "fax
> > preview
> > > > > > cannot be displayed" and the fax never appears in the outbox or
> > sends
> > > > when
> > > > > > the wizard completes. Even if I don't try to preview the fax
still
> > > never
> > > > > > appears in the outbox or attempts to send after the wizard
> finishes.
> > > If
> > > > I
> > > > > > don't attach a cover page it works fine. I can open and edit
both
> > the
> > > > > > standard cover pages and my own cover pages from the fax console
> or
> > by
> > > > > > double
> > > > > > clicking the .cov files in Explorer with no problem. I have
> > > uninstalled
> > > > > and
> > > > > > reinstalled Fax. No help.
> > > > > > I have noticed there have been a number of posts here in the
past
> > from
> > > > > > people with this exact same issue, but no solutions. Have any
of
> > you
> > > > > since
> > > > > > found a fix?
> > > > > >
> > > > > > Thanks,
> > > > > >
> > > > > > Steve Zurlo
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>

OK, but I was rather more interested in what happened just before "Suddenly"
in your first post.
Something works.
Something "suddenly" stops working.
What changes were made just before "suddenly?"
--
Russ Valentine
[MVP-Outlook]
"Steve Zurlo" <(E-Mail Removed)> wrote in message
news:9kkBb.91081$(E-Mail Removed)...
> To make it fail:
>
> 1. Print to the fax printer from within a document.
> http://home.sc.rr.com/szurlo/step1.JPG
> 2. The fax wizard starts. http://home.sc.rr.com/szurlo/step2.JPG
> 3. Select a recipient. http://home.sc.rr.com/szurlo/step3.JPG
> 4. Select a cover page. http://home.sc.rr.com/szurlo/step4.JPG
> 5. Select time to send. http://home.sc.rr.com/szurlo/step5.JPG
> 6. Click the "Preview Fax" button. http://home.sc.rr.com/szurlo/step6.JPG
>
> To make it succeed:
>
> 1. Print to the fax printer from within a document.
> http://home.sc.rr.com/szurlo/ncs1.JPG
> 2. The fax wizard starts. http://home.sc.rr.com/szurlo/ncs2.JPG
> 3. Select a recipient. http://home.sc.rr.com/szurlo/ncs3.JPG
> 4. DO NOT select a cover page. http://home.sc.rr.com/szurlo/ncs4.JPG
> 5. Select time to send. http://home.sc.rr.com/szurlo/ncs5.JPG
> 6. Click the "Preview Fax" button. http://home.sc.rr.com/szurlo/ncs6.JPG
>
>
>
>
>
>
> "Russ Valentine [MVP-Outlook]" <(E-Mail Removed)> wrote in message
> news:eSg$(E-Mail Removed)...
> > Sorry. I have no repros on this.
> > List the steps that recreate this scenario.
> > --
> > Russ Valentine
> > [MVP-Outlook]
> > "Steve Zurlo" <(E-Mail Removed)> wrote in message
> > newsi7Bb.88919$(E-Mail Removed)...
> > > Thanks, but that is not it. When I double click sent items or inbox
> items
> > > they open up correctly in Windows Picture and Fax Viewer every time.
> > > Basically everything in Fax works exactly as advertised except if I
> > include
> > > a cover page (any cover page) I cannot preview or send the fax.
> > >
> > >
> > >
> > >
> > > "Russ Valentine [MVP-Outlook]" <(E-Mail Removed)> wrote in message
> > > news:(E-Mail Removed)...
> > > > Take a look at this MS KB article, it may help:
> > > > http://support.microsoft.com/support.../q322/0/11.asp
> > > >
> > > > --
> > > > Russ Valentine
> > > > [MVP-Outlook]
> > > > "Steve Zurlo" <(E-Mail Removed)> wrote in message
> > > > news:UL6Bb.88912$(E-Mail Removed)...
> > > > > "Windows Picture and Fax Viewer"
> > > > >
> > > > > I should have noted in my first post that I CAN preview as long as
I
> > > don't
> > > > > include a cover page. Basically everything works fine as long as
I
> do
> > > not
> > > > > include a cover page. If I do include a cover page the fax will
not
> > send
> > > > no
> > > > > matter if I try to preview or not and will not preview period.
> > > > >
> > > > >
> > > > >
> > > > > "Russ Valentine [MVP-Outlook]" <(E-Mail Removed)> wrote in message
> > > > > news:(E-Mail Removed)...
> > > > > > What is your file association for TIF files?
> > > > > > --
> > > > > > Russ Valentine
> > > > > > [MVP-Outlook]
> > > > > > "Steve Zurlo" <(E-Mail Removed)> wrote in message
> > > > > > news:fa_Ab.100054$(E-Mail Removed)...
> > > > > > > Suddenly I can no longer preview or send a fax with XP Fax if
I
> > > > attempt
> > > > > to
> > > > > > > add a cover page. If I try to preview, I get the message "fax
> > > preview
> > > > > > > cannot be displayed" and the fax never appears in the outbox
or
> > > sends
> > > > > when
> > > > > > > the wizard completes. Even if I don't try to preview the fax
> still
> > > > never
> > > > > > > appears in the outbox or attempts to send after the wizard
> > finishes.
> > > > If
> > > > > I
> > > > > > > don't attach a cover page it works fine. I can open and edit
> both
> > > the
> > > > > > > standard cover pages and my own cover pages from the fax
console
> > or
> > > by
> > > > > > > double
> > > > > > > clicking the .cov files in Explorer with no problem. I have
> > > > uninstalled
> > > > > > and
> > > > > > > reinstalled Fax. No help.
> > > > > > > I have noticed there have been a number of posts here in the
> past
> > > from
> > > > > > > people with this exact same issue, but no solutions. Have any
> of
> > > you
> > > > > > since
> > > > > > > found a fix?
> > > > > > >
> > > > > > > Thanks,
> > > > > > >
> > > > > > > Steve Zurlo
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>
>
>
>
>
>

Sorry, I misunderstood. By "suddenly" I meant that with no prior indication
of a problem. I send maybe 2 faxes a week, some weeks none. The last one I
tried to send
revealed this issue. The previous one (maybe a week prior) went fine. No
changes were made, that I can recall. No new applications were installed or
any other config changes as far as I can remember.


"Russ Valentine [MVP-Outlook]" <(E-Mail Removed)> wrote in message
news:usb%(E-Mail Removed)...
> OK, but I was rather more interested in what happened just before
"Suddenly"
> in your first post.
> Something works.
> Something "suddenly" stops working.
> What changes were made just before "suddenly?"
> --
> Russ Valentine
> [MVP-Outlook]
> "Steve Zurlo" <(E-Mail Removed)> wrote in message
> news:9kkBb.91081$(E-Mail Removed)...
> > To make it fail:
> >
> > 1. Print to the fax printer from within a document.
> > http://home.sc.rr.com/szurlo/step1.JPG
> > 2. The fax wizard starts. http://home.sc.rr.com/szurlo/step2.JPG
> > 3. Select a recipient. http://home.sc.rr.com/szurlo/step3.JPG
> > 4. Select a cover page. http://home.sc.rr.com/szurlo/step4.JPG
> > 5. Select time to send. http://home.sc.rr.com/szurlo/step5.JPG
> > 6. Click the "Preview Fax" button.
http://home.sc.rr.com/szurlo/step6.JPG
> >
> > To make it succeed:
> >
> > 1. Print to the fax printer from within a document.
> > http://home.sc.rr.com/szurlo/ncs1.JPG
> > 2. The fax wizard starts. http://home.sc.rr.com/szurlo/ncs2.JPG
> > 3. Select a recipient. http://home.sc.rr.com/szurlo/ncs3.JPG
> > 4. DO NOT select a cover page. http://home.sc.rr.com/szurlo/ncs4.JPG
> > 5. Select time to send. http://home.sc.rr.com/szurlo/ncs5.JPG
> > 6. Click the "Preview Fax" button.
http://home.sc.rr.com/szurlo/ncs6.JPG
> >
> >
> >
> >
> >
> >
> > "Russ Valentine [MVP-Outlook]" <(E-Mail Removed)> wrote in message
> > news:eSg$(E-Mail Removed)...
> > > Sorry. I have no repros on this.
> > > List the steps that recreate this scenario.
> > > --
> > > Russ Valentine
> > > [MVP-Outlook]
> > > "Steve Zurlo" <(E-Mail Removed)> wrote in message
> > > newsi7Bb.88919$(E-Mail Removed)...
> > > > Thanks, but that is not it. When I double click sent items or inbox
> > items
> > > > they open up correctly in Windows Picture and Fax Viewer every time.
> > > > Basically everything in Fax works exactly as advertised except if I
> > > include
> > > > a cover page (any cover page) I cannot preview or send the fax.
> > > >
> > > >
> > > >
> > > >
> > > > "Russ Valentine [MVP-Outlook]" <(E-Mail Removed)> wrote in message
> > > > news:(E-Mail Removed)...
> > > > > Take a look at this MS KB article, it may help:
> > > > > http://support.microsoft.com/support.../q322/0/11.asp
> > > > >
> > > > > --
> > > > > Russ Valentine
> > > > > [MVP-Outlook]
> > > > > "Steve Zurlo" <(E-Mail Removed)> wrote in message
> > > > > news:UL6Bb.88912$(E-Mail Removed)...
> > > > > > "Windows Picture and Fax Viewer"
> > > > > >
> > > > > > I should have noted in my first post that I CAN preview as long
as
> I
> > > > don't
> > > > > > include a cover page. Basically everything works fine as long
as
> I
> > do
> > > > not
> > > > > > include a cover page. If I do include a cover page the fax will
> not
> > > send
> > > > > no
> > > > > > matter if I try to preview or not and will not preview period.
> > > > > >
> > > > > >
> > > > > >
> > > > > > "Russ Valentine [MVP-Outlook]" <(E-Mail Removed)> wrote in
message
> > > > > > news:(E-Mail Removed)...
> > > > > > > What is your file association for TIF files?
> > > > > > > --
> > > > > > > Russ Valentine
> > > > > > > [MVP-Outlook]
> > > > > > > "Steve Zurlo" <(E-Mail Removed)> wrote in message
> > > > > > > news:fa_Ab.100054$(E-Mail Removed)...
> > > > > > > > Suddenly I can no longer preview or send a fax with XP Fax
if
> I
> > > > > attempt
> > > > > > to
> > > > > > > > add a cover page. If I try to preview, I get the message
"fax
> > > > preview
> > > > > > > > cannot be displayed" and the fax never appears in the outbox
> or
> > > > sends
> > > > > > when
> > > > > > > > the wizard completes. Even if I don't try to preview the fax
> > still
> > > > > never
> > > > > > > > appears in the outbox or attempts to send after the wizard
> > > finishes.
> > > > > If
> > > > > > I
> > > > > > > > don't attach a cover page it works fine. I can open and
edit
> > both
> > > > the
> > > > > > > > standard cover pages and my own cover pages from the fax
> console
> > > or
> > > > by
> > > > > > > > double
> > > > > > > > clicking the .cov files in Explorer with no problem. I have
> > > > > uninstalled
> > > > > > > and
> > > > > > > > reinstalled Fax. No help.
> > > > > > > > I have noticed there have been a number of posts here in the
> > past
> > > > from
> > > > > > > > people with this exact same issue, but no solutions. Have
any
> > of
> > > > you
> > > > > > > since
> > > > > > > > found a fix?
> > > > > > > >
> > > > > > > > Thanks,
> > > > > > > >
> > > > > > > > Steve Zurlo
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
> >
> >
> >
> >
> >
>
>

This makes it rather hard to troubleshoot or even guess what might have
happened. If you can think of any changes made to your system at all, it
will provide the only clue to the solution.
--
Russ Valentine
[MVP-Outlook]
"Steve Zurlo" <(E-Mail Removed)> wrote in message
news:WF4Cb.122367$(E-Mail Removed)...
> Sorry, I misunderstood. By "suddenly" I meant that with no prior
indication
> of a problem. I send maybe 2 faxes a week, some weeks none. The last one
I
> tried to send
> revealed this issue. The previous one (maybe a week prior) went fine. No
> changes were made, that I can recall. No new applications were installed
or
> any other config changes as far as I can remember.
>
>
> "Russ Valentine [MVP-Outlook]" <(E-Mail Removed)> wrote in message
> news:usb%(E-Mail Removed)...
> > OK, but I was rather more interested in what happened just before
> "Suddenly"
> > in your first post.
> > Something works.
> > Something "suddenly" stops working.
> > What changes were made just before "suddenly?"
> > --
> > Russ Valentine
> > [MVP-Outlook]
> > "Steve Zurlo" <(E-Mail Removed)> wrote in message
> > news:9kkBb.91081$(E-Mail Removed)...
> > > To make it fail:
> > >
> > > 1. Print to the fax printer from within a document.
> > > http://home.sc.rr.com/szurlo/step1.JPG
> > > 2. The fax wizard starts. http://home.sc.rr.com/szurlo/step2.JPG
> > > 3. Select a recipient. http://home.sc.rr.com/szurlo/step3.JPG
> > > 4. Select a cover page. http://home.sc.rr.com/szurlo/step4.JPG
> > > 5. Select time to send. http://home.sc.rr.com/szurlo/step5.JPG
> > > 6. Click the "Preview Fax" button.
> http://home.sc.rr.com/szurlo/step6.JPG
> > >
> > > To make it succeed:
> > >
> > > 1. Print to the fax printer from within a document.
> > > http://home.sc.rr.com/szurlo/ncs1.JPG
> > > 2. The fax wizard starts. http://home.sc.rr.com/szurlo/ncs2.JPG
> > > 3. Select a recipient. http://home.sc.rr.com/szurlo/ncs3.JPG
> > > 4. DO NOT select a cover page. http://home.sc.rr.com/szurlo/ncs4.JPG
> > > 5. Select time to send. http://home.sc.rr.com/szurlo/ncs5.JPG
> > > 6. Click the "Preview Fax" button.
> http://home.sc.rr.com/szurlo/ncs6.JPG
> > >
> > >
> > >
> > >
> > >
> > >
> > > "Russ Valentine [MVP-Outlook]" <(E-Mail Removed)> wrote in message
> > > news:eSg$(E-Mail Removed)...
> > > > Sorry. I have no repros on this.
> > > > List the steps that recreate this scenario.
> > > > --
> > > > Russ Valentine
> > > > [MVP-Outlook]
> > > > "Steve Zurlo" <(E-Mail Removed)> wrote in message
> > > > newsi7Bb.88919$(E-Mail Removed)...
> > > > > Thanks, but that is not it. When I double click sent items or
inbox
> > > items
> > > > > they open up correctly in Windows Picture and Fax Viewer every
time.
> > > > > Basically everything in Fax works exactly as advertised except if
I
> > > > include
> > > > > a cover page (any cover page) I cannot preview or send the fax.
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > "Russ Valentine [MVP-Outlook]" <(E-Mail Removed)> wrote in message
> > > > > news:(E-Mail Removed)...
> > > > > > Take a look at this MS KB article, it may help:
> > > > > > http://support.microsoft.com/support.../q322/0/11.asp
> > > > > >
> > > > > > --
> > > > > > Russ Valentine
> > > > > > [MVP-Outlook]
> > > > > > "Steve Zurlo" <(E-Mail Removed)> wrote in message
> > > > > > news:UL6Bb.88912$(E-Mail Removed)...
> > > > > > > "Windows Picture and Fax Viewer"
> > > > > > >
> > > > > > > I should have noted in my first post that I CAN preview as
long
> as
> > I
> > > > > don't
> > > > > > > include a cover page. Basically everything works fine as long
> as
> > I
> > > do
> > > > > not
> > > > > > > include a cover page. If I do include a cover page the fax
will
> > not
> > > > send
> > > > > > no
> > > > > > > matter if I try to preview or not and will not preview period.
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > "Russ Valentine [MVP-Outlook]" <(E-Mail Removed)> wrote in
> message
> > > > > > > news:(E-Mail Removed)...
> > > > > > > > What is your file association for TIF files?
> > > > > > > > --
> > > > > > > > Russ Valentine
> > > > > > > > [MVP-Outlook]
> > > > > > > > "Steve Zurlo" <(E-Mail Removed)> wrote in message
> > > > > > > > news:fa_Ab.100054$(E-Mail Removed)...
> > > > > > > > > Suddenly I can no longer preview or send a fax with XP Fax
> if
> > I
> > > > > > attempt
> > > > > > > to
> > > > > > > > > add a cover page. If I try to preview, I get the message
> "fax
> > > > > preview
> > > > > > > > > cannot be displayed" and the fax never appears in the
outbox
> > or
> > > > > sends
> > > > > > > when
> > > > > > > > > the wizard completes. Even if I don't try to preview the
fax
> > > still
> > > > > > never
> > > > > > > > > appears in the outbox or attempts to send after the wizard
> > > > finishes.
> > > > > > If
> > > > > > > I
> > > > > > > > > don't attach a cover page it works fine. I can open and
> edit
> > > both
> > > > > the
> > > > > > > > > standard cover pages and my own cover pages from the fax
> > console
> > > > or
> > > > > by
> > > > > > > > > double
> > > > > > > > > clicking the .cov files in Explorer with no problem. I
have
> > > > > > uninstalled
> > > > > > > > and
> > > > > > > > > reinstalled Fax. No help.
> > > > > > > > > I have noticed there have been a number of posts here in
the
> > > past
> > > > > from
> > > > > > > > > people with this exact same issue, but no solutions. Have
> any
> > > of
> > > > > you
> > > > > > > > since
> > > > > > > > > found a fix?
> > > > > > > > >
> > > > > > > > > Thanks,
> > > > > > > > >
> > > > > > > > > Steve Zurlo
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> >
> >
>
>
>