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Cannot send fax through modem from XP fax service

 
 
Ashima Atul
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Posts: n/a
 
      14th Feb 2005
Hi,

I am using Motorola SM56 Speakerphone Modem for sending fax from XP fax
service. For external dialing I need to dial '0' before the number to dial
numbers outside my organization. What dialing rule would I put then?

For sending fax through modem is it necessary to be connected to the
internet before sending fax or do I need to have international dialing
facility?

An early reply would be appreciated.


 
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Glow
Guest
Posts: n/a
 
      14th Feb 2005
You can't be connected to the internet when sending fax it is one or the
other, unless you have broadband or DSL,

as far as I know you only need an international dialling facility if you are
dialling another country, otherwise no.

go into your phone and modem options select my location and click on edit,
and on the first tab at the bottom you will see a number of boxes where you
can enter your outside line and disable callwaiting, place 0 and then either
* or # (not sure which one provides a pause into the boxes marked to "dial
an outside line for long distance" and "dial an outside line for local
calls" the rest of it you can leave blank unless you actually need to use
those features.

for me to dial an outside line I dial *11*3# (fax duet)
to temporarily disable call waiting I dial *44
"Ashima Atul" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hi,
>
> I am using Motorola SM56 Speakerphone Modem for sending fax from XP fax
> service. For external dialing I need to dial '0' before the number to dial
> numbers outside my organization. What dialing rule would I put then?
>
> For sending fax through modem is it necessary to be connected to the
> internet before sending fax or do I need to have international dialing
> facility?
>
> An early reply would be appreciated.
>
>



 
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Ashima Atul
Guest
Posts: n/a
 
      14th Feb 2005
Hi!

Thanks for the early reply ...... I made the settings as you said ... but
the fax status says that the machine did not answer ....... but the machine
is working fine .... what can the problem be ... maybe the modem I am using
is not a fax modem .... or there is some other problem ... I cant figure out
the problem.

"Glow" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> You can't be connected to the internet when sending fax it is one or the
> other, unless you have broadband or DSL,
>
> as far as I know you only need an international dialling facility if you

are
> dialling another country, otherwise no.
>
> go into your phone and modem options select my location and click on edit,
> and on the first tab at the bottom you will see a number of boxes where

you
> can enter your outside line and disable callwaiting, place 0 and then

either
> * or # (not sure which one provides a pause into the boxes marked to "dial
> an outside line for long distance" and "dial an outside line for local
> calls" the rest of it you can leave blank unless you actually need to use
> those features.
>
> for me to dial an outside line I dial *11*3# (fax duet)
> to temporarily disable call waiting I dial *44
> "Ashima Atul" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > Hi,
> >
> > I am using Motorola SM56 Speakerphone Modem for sending fax from XP fax
> > service. For external dialing I need to dial '0' before the number to

dial
> > numbers outside my organization. What dialing rule would I put then?
> >
> > For sending fax through modem is it necessary to be connected to the
> > internet before sending fax or do I need to have international dialing
> > facility?
> >
> > An early reply would be appreciated.
> >
> >

>
>



 
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Glow
Guest
Posts: n/a
 
      14th Feb 2005
It could be that the modem your using isn't a fax modem, or their fax at the
other end simply wasn't switched on, I get that allot actually, you try
again a minute or two later and it pick up,

from your other post it sounds like you are trying to use your mobile phone
as a modem, is this the case? I don't think it will work
"Ashima Atul" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hi!
>
> Thanks for the early reply ...... I made the settings as you said ... but
> the fax status says that the machine did not answer ....... but the
> machine
> is working fine .... what can the problem be ... maybe the modem I am
> using
> is not a fax modem .... or there is some other problem ... I cant figure
> out
> the problem.
>
> "Glow" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> You can't be connected to the internet when sending fax it is one or the
>> other, unless you have broadband or DSL,
>>
>> as far as I know you only need an international dialling facility if you

> are
>> dialling another country, otherwise no.
>>
>> go into your phone and modem options select my location and click on
>> edit,
>> and on the first tab at the bottom you will see a number of boxes where

> you
>> can enter your outside line and disable callwaiting, place 0 and then

> either
>> * or # (not sure which one provides a pause into the boxes marked to
>> "dial
>> an outside line for long distance" and "dial an outside line for local
>> calls" the rest of it you can leave blank unless you actually need to use
>> those features.
>>
>> for me to dial an outside line I dial *11*3# (fax duet)
>> to temporarily disable call waiting I dial *44
>> "Ashima Atul" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>> > Hi,
>> >
>> > I am using Motorola SM56 Speakerphone Modem for sending fax from XP fax
>> > service. For external dialing I need to dial '0' before the number to

> dial
>> > numbers outside my organization. What dialing rule would I put then?
>> >
>> > For sending fax through modem is it necessary to be connected to the
>> > internet before sending fax or do I need to have international dialing
>> > facility?
>> >
>> > An early reply would be appreciated.
>> >
>> >

>>
>>

>
>



 
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Glow
Guest
Posts: n/a
 
      14th Feb 2005
http://www.modemsite.com/56k/sm56.asp

some info about your modem.......perhaps

it would seem to be a fax modem, however motorola no longer provide any
support for them, I don't know if they are compatible with Fax XP, it would
be worth seeing if they are, not all fax modems works well with XP fax.

I must admit there are ALOT of tech support posts on various sites in
regards to the modem, the below are the only motorola modems listed on the
HCL
Motorola SM56 Ubisurf Modem
Motorola Ubisurf SM56 Modem
Motorola Ubisurf SM56 PCI Modem
Motorola Ubisurf SM56 PCI Modem
Ubisurf SM56 Modem





"Ashima Atul" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hi!
>
> Thanks for the early reply ...... I made the settings as you said ... but
> the fax status says that the machine did not answer ....... but the
> machine
> is working fine .... what can the problem be ... maybe the modem I am
> using
> is not a fax modem .... or there is some other problem ... I cant figure
> out
> the problem.
>
> "Glow" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> You can't be connected to the internet when sending fax it is one or the
>> other, unless you have broadband or DSL,
>>
>> as far as I know you only need an international dialling facility if you

> are
>> dialling another country, otherwise no.
>>
>> go into your phone and modem options select my location and click on
>> edit,
>> and on the first tab at the bottom you will see a number of boxes where

> you
>> can enter your outside line and disable callwaiting, place 0 and then

> either
>> * or # (not sure which one provides a pause into the boxes marked to
>> "dial
>> an outside line for long distance" and "dial an outside line for local
>> calls" the rest of it you can leave blank unless you actually need to use
>> those features.
>>
>> for me to dial an outside line I dial *11*3# (fax duet)
>> to temporarily disable call waiting I dial *44
>> "Ashima Atul" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>> > Hi,
>> >
>> > I am using Motorola SM56 Speakerphone Modem for sending fax from XP fax
>> > service. For external dialing I need to dial '0' before the number to

> dial
>> > numbers outside my organization. What dialing rule would I put then?
>> >
>> > For sending fax through modem is it necessary to be connected to the
>> > internet before sending fax or do I need to have international dialing
>> > facility?
>> >
>> > An early reply would be appreciated.
>> >
>> >

>>
>>

>
>



 
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Ashima Atul
Guest
Posts: n/a
 
      15th Feb 2005
Thanks a lot the information regarding the modem. I think the problem is
with the type of the modem I am using.I will check and let you know.
Hopefully it should work after I change my modem.

"Glow" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> It could be that the modem your using isn't a fax modem, or their fax at

the
> other end simply wasn't switched on, I get that allot actually, you try
> again a minute or two later and it pick up,
>
> from your other post it sounds like you are trying to use your mobile

phone
> as a modem, is this the case? I don't think it will work
> "Ashima Atul" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > Hi!
> >
> > Thanks for the early reply ...... I made the settings as you said ...

but
> > the fax status says that the machine did not answer ....... but the
> > machine
> > is working fine .... what can the problem be ... maybe the modem I am
> > using
> > is not a fax modem .... or there is some other problem ... I cant figure
> > out
> > the problem.
> >
> > "Glow" <(E-Mail Removed)> wrote in message
> > news:(E-Mail Removed)...
> >> You can't be connected to the internet when sending fax it is one or

the
> >> other, unless you have broadband or DSL,
> >>
> >> as far as I know you only need an international dialling facility if

you
> > are
> >> dialling another country, otherwise no.
> >>
> >> go into your phone and modem options select my location and click on
> >> edit,
> >> and on the first tab at the bottom you will see a number of boxes where

> > you
> >> can enter your outside line and disable callwaiting, place 0 and then

> > either
> >> * or # (not sure which one provides a pause into the boxes marked to
> >> "dial
> >> an outside line for long distance" and "dial an outside line for local
> >> calls" the rest of it you can leave blank unless you actually need to

use
> >> those features.
> >>
> >> for me to dial an outside line I dial *11*3# (fax duet)
> >> to temporarily disable call waiting I dial *44
> >> "Ashima Atul" <(E-Mail Removed)> wrote in message
> >> news:(E-Mail Removed)...
> >> > Hi,
> >> >
> >> > I am using Motorola SM56 Speakerphone Modem for sending fax from XP

fax
> >> > service. For external dialing I need to dial '0' before the number to

> > dial
> >> > numbers outside my organization. What dialing rule would I put then?
> >> >
> >> > For sending fax through modem is it necessary to be connected to the
> >> > internet before sending fax or do I need to have international

dialing
> >> > facility?
> >> >
> >> > An early reply would be appreciated.
> >> >
> >> >
> >>
> >>

> >
> >

>
>



 
Reply With Quote
 
Ashima Atul
Guest
Posts: n/a
 
      15th Feb 2005
The modem I was using wasn't compatible with XP that's why I was facing the
problem.

I had one more query. I am not able to send fax on numbers which have
digital line while the fax goes successfully on fax numbers having analog
lines. Why is this happening?

"Glow" <(E-Mail Removed)> wrote in message
news:4210eac4$(E-Mail Removed)...
> http://www.modemsite.com/56k/sm56.asp
>
> some info about your modem.......perhaps
>
> it would seem to be a fax modem, however motorola no longer provide any
> support for them, I don't know if they are compatible with Fax XP, it

would
> be worth seeing if they are, not all fax modems works well with XP fax.
>
> I must admit there are ALOT of tech support posts on various sites in
> regards to the modem, the below are the only motorola modems listed on the
> HCL
> Motorola SM56 Ubisurf Modem
> Motorola Ubisurf SM56 Modem
> Motorola Ubisurf SM56 PCI Modem
> Motorola Ubisurf SM56 PCI Modem
> Ubisurf SM56 Modem
>
>
>
>
>
> "Ashima Atul" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > Hi!
> >
> > Thanks for the early reply ...... I made the settings as you said ...

but
> > the fax status says that the machine did not answer ....... but the
> > machine
> > is working fine .... what can the problem be ... maybe the modem I am
> > using
> > is not a fax modem .... or there is some other problem ... I cant figure
> > out
> > the problem.
> >
> > "Glow" <(E-Mail Removed)> wrote in message
> > news:(E-Mail Removed)...
> >> You can't be connected to the internet when sending fax it is one or

the
> >> other, unless you have broadband or DSL,
> >>
> >> as far as I know you only need an international dialling facility if

you
> > are
> >> dialling another country, otherwise no.
> >>
> >> go into your phone and modem options select my location and click on
> >> edit,
> >> and on the first tab at the bottom you will see a number of boxes where

> > you
> >> can enter your outside line and disable callwaiting, place 0 and then

> > either
> >> * or # (not sure which one provides a pause into the boxes marked to
> >> "dial
> >> an outside line for long distance" and "dial an outside line for local
> >> calls" the rest of it you can leave blank unless you actually need to

use
> >> those features.
> >>
> >> for me to dial an outside line I dial *11*3# (fax duet)
> >> to temporarily disable call waiting I dial *44
> >> "Ashima Atul" <(E-Mail Removed)> wrote in message
> >> news:(E-Mail Removed)...
> >> > Hi,
> >> >
> >> > I am using Motorola SM56 Speakerphone Modem for sending fax from XP

fax
> >> > service. For external dialing I need to dial '0' before the number to

> > dial
> >> > numbers outside my organization. What dialing rule would I put then?
> >> >
> >> > For sending fax through modem is it necessary to be connected to the
> >> > internet before sending fax or do I need to have international

dialing
> >> > facility?
> >> >
> >> > An early reply would be appreciated.
> >> >
> >> >
> >>
> >>

> >
> >

>
>



 
Reply With Quote
 
Glow
Guest
Posts: n/a
 
      15th Feb 2005
no idea it could just be coincidence, I have not come across it, it could
just be chance as your modem isn't compatible.

"Ashima Atul" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> The modem I was using wasn't compatible with XP that's why I was facing
> the
> problem.
>
> I had one more query. I am not able to send fax on numbers which have
> digital line while the fax goes successfully on fax numbers having analog
> lines. Why is this happening?
>
> "Glow" <(E-Mail Removed)> wrote in message
> news:4210eac4$(E-Mail Removed)...
>> http://www.modemsite.com/56k/sm56.asp
>>
>> some info about your modem.......perhaps
>>
>> it would seem to be a fax modem, however motorola no longer provide any
>> support for them, I don't know if they are compatible with Fax XP, it

> would
>> be worth seeing if they are, not all fax modems works well with XP fax.
>>
>> I must admit there are ALOT of tech support posts on various sites in
>> regards to the modem, the below are the only motorola modems listed on
>> the
>> HCL
>> Motorola SM56 Ubisurf Modem
>> Motorola Ubisurf SM56 Modem
>> Motorola Ubisurf SM56 PCI Modem
>> Motorola Ubisurf SM56 PCI Modem
>> Ubisurf SM56 Modem
>>
>>
>>
>>
>>
>> "Ashima Atul" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>> > Hi!
>> >
>> > Thanks for the early reply ...... I made the settings as you said ...

> but
>> > the fax status says that the machine did not answer ....... but the
>> > machine
>> > is working fine .... what can the problem be ... maybe the modem I am
>> > using
>> > is not a fax modem .... or there is some other problem ... I cant
>> > figure
>> > out
>> > the problem.
>> >
>> > "Glow" <(E-Mail Removed)> wrote in message
>> > news:(E-Mail Removed)...
>> >> You can't be connected to the internet when sending fax it is one or

> the
>> >> other, unless you have broadband or DSL,
>> >>
>> >> as far as I know you only need an international dialling facility if

> you
>> > are
>> >> dialling another country, otherwise no.
>> >>
>> >> go into your phone and modem options select my location and click on
>> >> edit,
>> >> and on the first tab at the bottom you will see a number of boxes
>> >> where
>> > you
>> >> can enter your outside line and disable callwaiting, place 0 and then
>> > either
>> >> * or # (not sure which one provides a pause into the boxes marked to
>> >> "dial
>> >> an outside line for long distance" and "dial an outside line for local
>> >> calls" the rest of it you can leave blank unless you actually need to

> use
>> >> those features.
>> >>
>> >> for me to dial an outside line I dial *11*3# (fax duet)
>> >> to temporarily disable call waiting I dial *44
>> >> "Ashima Atul" <(E-Mail Removed)> wrote in message
>> >> news:(E-Mail Removed)...
>> >> > Hi,
>> >> >
>> >> > I am using Motorola SM56 Speakerphone Modem for sending fax from XP

> fax
>> >> > service. For external dialing I need to dial '0' before the number
>> >> > to
>> > dial
>> >> > numbers outside my organization. What dialing rule would I put then?
>> >> >
>> >> > For sending fax through modem is it necessary to be connected to the
>> >> > internet before sending fax or do I need to have international

> dialing
>> >> > facility?
>> >> >
>> >> > An early reply would be appreciated.
>> >> >
>> >> >
>> >>
>> >>
>> >
>> >

>>
>>

>
>



 
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