Before you get Telus involved (and I don't think they will help),
check your antivirus software.
Windows Mail is not compatible with most McAfee
and Norton security programs. Those will need to be
uninstalled, not just disabled.
After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html
Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
--
Gary VanderMolen [MS-MVP WLM]
"Allan" <(E-Mail Removed)> wrote in message news:FECD747B-67B3-4F82-9D93-(E-Mail Removed)...
> Thank you for your help. I will check with Telus.
> Al
>
> "(E-Mail Removed)" wrote:
>
>>
>> "Allan" <(E-Mail Removed)> wrote in message
>> news:E4F0E2AC-AFAE-46D1-9B87-(E-Mail Removed)...
>> > Hi
>> > I cannot send emai, very time I attempt to send, I receive this error
>> > message.
>> > "Your server has unexpectedly terminated the connectin. Possible causes
>> > for
>> > this include Server problems, network problems, or a long period of
>> > inactivity. Subject "Test", Account: mail.telus.net, Server:
>> > smtp.telus.net,
>> > Protocol SMTP, Port 25, Secure(SSL): no, Socket error 10053, Error number
>> > 0x800CCC0F
>> >
>> > Any help would be greatly appreciated. Thank You
>> > Al
>> >
>> Does your connection to smtp.telus.net go through any other internet
>> provider's equipment before it gets to telus.net? If so, connections to
>> port 25
>> are often blocked to cause problems for spammers. You might ask telus.net
>> if their outgoing email server listens to any port other than port 25 for
>> outgoing mail, and if so, whether you need to change anything other than the
>> port number to use it.
>>
>>
>>