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Cannot send e-mail, error 0x800CCC0F

 
 
Janice
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      28th Feb 2009
I have Office Enterprise 2007. I cannot send e-mail from Outlook, but I can
receive. The Outlook error message I get when I attempt to send:

Task '(my e-mail address) - Sending' reported error (0x800CCC0F): 'The
connection to the server was interrupted. If this problem persists, contact
your server administrator or Internet service provider.'

My e-mail is through TDS. I have spoken with them on at least 3 different
occasions, each time with someone different, and all have confirmed my e-mail
settings are correct. When I access my e-mail through the TDS Web Site
(http://portal.tds.net/index.php, click on "Check TDS Email"), I am able to
send. The suggestion from TDS is that I not use Outlook.

I appreciate any suggestions/help.
--
Janice
 
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K. Orland
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      28th Feb 2009
Is Antivirus configured to integrate with Outlook by actively scanning all
incoming mail?

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"Janice" wrote:

> I have Office Enterprise 2007. I cannot send e-mail from Outlook, but I can
> receive. The Outlook error message I get when I attempt to send:
>
> Task '(my e-mail address) - Sending' reported error (0x800CCC0F): 'The
> connection to the server was interrupted. If this problem persists, contact
> your server administrator or Internet service provider.'
>
> My e-mail is through TDS. I have spoken with them on at least 3 different
> occasions, each time with someone different, and all have confirmed my e-mail
> settings are correct. When I access my e-mail through the TDS Web Site
> (http://portal.tds.net/index.php, click on "Check TDS Email"), I am able to
> send. The suggestion from TDS is that I not use Outlook.
>
> I appreciate any suggestions/help.
> --
> Janice

 
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K. Orland
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Posts: n/a
 
      28th Feb 2009
Also read here: http://support.microsoft.com/default.aspx/kb/813514

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"Janice" wrote:

> I have Office Enterprise 2007. I cannot send e-mail from Outlook, but I can
> receive. The Outlook error message I get when I attempt to send:
>
> Task '(my e-mail address) - Sending' reported error (0x800CCC0F): 'The
> connection to the server was interrupted. If this problem persists, contact
> your server administrator or Internet service provider.'
>
> My e-mail is through TDS. I have spoken with them on at least 3 different
> occasions, each time with someone different, and all have confirmed my e-mail
> settings are correct. When I access my e-mail through the TDS Web Site
> (http://portal.tds.net/index.php, click on "Check TDS Email"), I am able to
> send. The suggestion from TDS is that I not use Outlook.
>
> I appreciate any suggestions/help.
> --
> Janice

 
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Janice
Guest
Posts: n/a
 
      28th Feb 2009
I have no idea.

I contacted Trend Micro and they actually had me turn off/disable the
antivirus software, but it didn't help.
--
Janice


"K. Orland" wrote:

> Is Antivirus configured to integrate with Outlook by actively scanning all
> incoming mail?
>
> --
> Kathleen Orland - MVP Outlook
> Outlook Tips: http://www.outlook-tips.net/
> http://www.howto-outlook.com/
>
>
>
> "Janice" wrote:
>
> > I have Office Enterprise 2007. I cannot send e-mail from Outlook, but I can
> > receive. The Outlook error message I get when I attempt to send:
> >
> > Task '(my e-mail address) - Sending' reported error (0x800CCC0F): 'The
> > connection to the server was interrupted. If this problem persists, contact
> > your server administrator or Internet service provider.'
> >
> > My e-mail is through TDS. I have spoken with them on at least 3 different
> > occasions, each time with someone different, and all have confirmed my e-mail
> > settings are correct. When I access my e-mail through the TDS Web Site
> > (http://portal.tds.net/index.php, click on "Check TDS Email"), I am able to
> > send. The suggestion from TDS is that I not use Outlook.
> >
> > I appreciate any suggestions/help.
> > --
> > Janice

 
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Janice
Guest
Posts: n/a
 
      1st Mar 2009
"I have no idea" wasn't a very good answer. I should have said I have no
idea how to determine that.
--
Janice


"K. Orland" wrote:

> Is Antivirus configured to integrate with Outlook by actively scanning all
> incoming mail?
>
> --
> Kathleen Orland - MVP Outlook
> Outlook Tips: http://www.outlook-tips.net/
> http://www.howto-outlook.com/
>
>
>
> "Janice" wrote:
>
> > I have Office Enterprise 2007. I cannot send e-mail from Outlook, but I can
> > receive. The Outlook error message I get when I attempt to send:
> >
> > Task '(my e-mail address) - Sending' reported error (0x800CCC0F): 'The
> > connection to the server was interrupted. If this problem persists, contact
> > your server administrator or Internet service provider.'
> >
> > My e-mail is through TDS. I have spoken with them on at least 3 different
> > occasions, each time with someone different, and all have confirmed my e-mail
> > settings are correct. When I access my e-mail through the TDS Web Site
> > (http://portal.tds.net/index.php, click on "Check TDS Email"), I am able to
> > send. The suggestion from TDS is that I not use Outlook.
> >
> > I appreciate any suggestions/help.
> > --
> > Janice

 
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