On 3 Feb., 13:27, GlowingBlueMist <glowingbluem...@truely.invalid>
wrote:
> On 2/3/2011 5:33 AM, Gerard Bok wrote:
>
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>
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> > On Thu, 3 Feb 2011 02:43:48 -0800 (PST), ealadi
> > <erikb...@gmail.com> *wrote:
>
> >> I have en external HD with some important files. The Drive is
> >> connected via USB. Two days ago the HD stopped appearing in Explorer
> >> when plugged in. Since I cannot see the drive in Explorer I cannot
> >> access the files. The drive does appear with it correct name (HD2Go)
> >> in Control panel, System, Devices. If I right click I get the message
> >> (in Danish)
>
> > Ah! Your drive may only understand English :-)
>
> >> that the device is working correct. When I connect the HD
> >> a message appears that drivers are being installed, and then that
> >> drivers are installed and the device is working.
>
> > Go to Control Panel - Administrative Tools - Computer Management
> > - Storage - Disk Management (local)
> > (Yes, you'll have to guess the translation for all of them :-)
> > You will probably see your external drive there, but without a
> > drive letter assigned to it. You can assign a letter here.
>
> > If the external drive really is faulty, keep in mind that it is
> > often the USB interface electronics in the external enclosure
> > that is at fault. Often, placing the drive in another enclosure
> > or directly into a PC renders it readable again.
>
> Other problems can be just a confused USB section of Windows.
>
> With your USB drive unplugged go into the control panel/services/Device
> Manager (varies by Windows version on how to get there) and delete
> everything under Universal Serial Buss Controllers followed by a reboot.
> * During the reboot Windows will "discover" the computer's USB stuff
> like it would during an initial install. * After the driver installs are
> done try plugging in your USB drive and see if Windows loads the driver
> for it and works as it used to.
>
> Another way to get a the data on the USB drive is to boot one of the
> "Live Linux" distributions from a CD,DVD, or USB drive and see if it can
> access the files and possibly copy them to another drive.
>
> A small version that works with many computers right out of the box is
> Lucid Puppy which can be found at:
>
> http://puppylinuxnews.org/releases/l...leased/?catego...
>
> The ISO file can be burned to a CD and then booted. *No need to do any
> install stuff if you don't want it to remain on your computer when you
> are finished or to save anything during the shutdown of Puppy.
>
> Instructions on how to create a USB flash version can be found here:
>
> http://www.pendrivelinux.com/put-luc...sh-drive-from-...
>
> If a Linux distribution can access the hard drive then most likely the
> problem is Windows related but problems could still remain with the
> drive itself as different versions of operating systems access the drive
> slightly differently.
Hello Glowing Blue and Gerard
Thank you very much for sharing your knowledge. This information has
been useful to me, even the problem is still unresolved.
I tried to connect the faulty drive to 3 different computers, all with
the same result. The drive can be found in system devices, but it
cannot be accessed in Explorer. I went to a computer repair shop; they
told me that it has lost the partition; they are trying to recover the
files; a process I probably could do myself with a program like
GetDataBack or TestDisk
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