I am using Outlook 2003 SP3. If I set the Message Format to use Word 2003 to
edit email messages and/or read Rich Text e-mail messages, I am unable to
place my cursor anywhere in the message or scroll through the message. If I
uncheck these options, the problem goes away, but I am unable to format fonts
or highlight text. Is this a bug with a fix or some other problem?
--
Thank you.

Are you scrolling with the mouse? if so, which mouse/driver do you use?

Do the arrow keys work?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

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"TK_MT" <(E-Mail Removed)> wrote in message
news:3B94749C-3378-48ED-AF44-(E-Mail Removed)...
> I am using Outlook 2003 SP3. If I set the Message Format to use Word 2003
> to
> edit email messages and/or read Rich Text e-mail messages, I am unable to
> place my cursor anywhere in the message or scroll through the message. If
> I
> uncheck these options, the problem goes away, but I am unable to format
> fonts
> or highlight text. Is this a bug with a fix or some other problem?
> --
> Thank you.

I am using the Logitech Cordless TrackMan FX driver version 9.79. The arrow
keys do work. Do you think it's the mouse? It used to work, so could it be
one of the Outlook updates?
--
Thank you.


"Diane Poremsky [MVP]" wrote:

> Are you scrolling with the mouse? if so, which mouse/driver do you use?
>
> Do the arrow keys work?
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/comm...s/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "TK_MT" <(E-Mail Removed)> wrote in message
> news:3B94749C-3378-48ED-AF44-(E-Mail Removed)...
> > I am using Outlook 2003 SP3. If I set the Message Format to use Word 2003
> > to
> > edit email messages and/or read Rich Text e-mail messages, I am unable to
> > place my cursor anywhere in the message or scroll through the message. If
> > I
> > uncheck these options, the problem goes away, but I am unable to format
> > fonts
> > or highlight text. Is this a bug with a fix or some other problem?
> > --
> > Thank you.
>
>