Cannot Scan in Colour

StuartL

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28th Apr 2004

I have installed a Brother MFC-3220C multifunction device
and everything is fine except I cannot scan anything in
colour. The options for greyscale, black and white and
custom scanning are all there and work fine.

I have done the suggested fix by running the removal tool
and re-installing with exactly the same result.
Installation of the downloaded XP software from Brother
works fine on another XP machine, but I cannot use this
machine due to location.

Thanks for any assistance in advance!

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