Hello,

I have a question i have a problem with one of our clients. Its an Outlook
98 client. all off the sudden it started giving a strange error message"when
im trying to print via the menu. Its a dutch version of outlook 98 so i ll
try to translate it into english:

It says: "cannot save print settings"
For the dutch readers: "Kan afdrukinstellingen niet opslaan"

If i try to print from the preview pane or with the shortcut button on top
of the menu it will print, but if i try to print through the menu (when i
would like to print on a different printer besides my default for example) it
gives this error message.

I tried a lot of things to get it back to work again but so far without any
result, i granted local admin rights to the user, i even totally removed any
policy prohibiting something on the PC. I tried to reinstall the outlook user
profile all without a result.

I didnt try to remove the user profile yet because i only want to do that as
a last resort.

Anyone familiar with this problem?

I hope to hear soon.

With Kind Regards,
Chris

find and rename or delete outprnt - it holds custom printer configurations
and may be corrupt.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
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"Chris Kok" <(E-Mail Removed)> wrote in message
news:9DB3F60F-8BB4-42C1-BAC2-(E-Mail Removed)...
> Hello,
>
> I have a question i have a problem with one of our clients. Its an Outlook
> 98 client. all off the sudden it started giving a strange error
> message"when
> im trying to print via the menu. Its a dutch version of outlook 98 so i ll
> try to translate it into english:
>
> It says: "cannot save print settings"
> For the dutch readers: "Kan afdrukinstellingen niet opslaan"
>
> If i try to print from the preview pane or with the shortcut button on top
> of the menu it will print, but if i try to print through the menu (when i
> would like to print on a different printer besides my default for example)
> it
> gives this error message.
>
> I tried a lot of things to get it back to work again but so far without
> any
> result, i granted local admin rights to the user, i even totally removed
> any
> policy prohibiting something on the PC. I tried to reinstall the outlook
> user
> profile all without a result.
>
> I didnt try to remove the user profile yet because i only want to do that
> as
> a last resort.
>
> Anyone familiar with this problem?
>
> I hope to hear soon.
>
> With Kind Regards,
> Chris