Hi ,

situation
Network, Windows SBS 2000 server , W2000 prof clients and
Windows XP pro clients.

a new Laptop with XP pro, often refuses to save a document
because it would be opened by someone else.
(of course this not the case)

So we have to save it in a new version.

Anybody know why this is happening

<(E-Mail Removed)> wrote in message
news:053101c3706a$7b688ec0$(E-Mail Removed)...
> Hi ,
>
> situation
> Network, Windows SBS 2000 server , W2000 prof clients and
> Windows XP pro clients.
>
> a new Laptop with XP pro, often refuses to save a document
> because it would be opened by someone else.
> (of course this not the case)
>
> So we have to save it in a new version.
>
> Anybody know why this is happening
>
>

What software are you using? - Office?

Indeed
Office excel , but also .TIF files
these are fax picture from our windows fax server.

like I say , it is often , but not always

Thx for the response

Paul


>-----Original Message-----
>
><(E-Mail Removed)> wrote in message
>news:053101c3706a$7b688ec0$(E-Mail Removed)...
>> Hi ,
>>
>> situation
>> Network, Windows SBS 2000 server , W2000 prof clients
and
>> Windows XP pro clients.
>>
>> a new Laptop with XP pro, often refuses to save a
document
>> because it would be opened by someone else.
>> (of course this not the case)
>>
>> So we have to save it in a new version.
>>
>> Anybody know why this is happening
>>
>>
>
>What software are you using? - Office?
>
>
>.
>

<(E-Mail Removed)> wrote in message
news:02fc01c37070$bafdf740$(E-Mail Removed)...
> Indeed
> Office excel , but also .TIF files
> these are fax picture from our windows fax server.
>
> like I say , it is often , but not always
>
> Thx for the response
>
> Paul
>
>
> >-----Original Message-----
> >
> ><(E-Mail Removed)> wrote in message
> >news:053101c3706a$7b688ec0$(E-Mail Removed)...
> >> Hi ,
> >>
> >> situation
> >> Network, Windows SBS 2000 server , W2000 prof clients
> and
#> >> Windows XP pro clients.
> >>
> >> a new Laptop with XP pro, often refuses to save a
> document
> >> because it would be opened by someone else.
> >> (of course this not the case)
> >>
> >> So we have to save it in a new version.
> >>
> >> Anybody know why this is happening
> >>
> >>
> >
> >What software are you using? - Office?
> >
> >
> >.
> >

have you checked that one of the office products are not still running when
you try saving? - I say this because sometimes office apps don't close down
properly - and therefore do not close the file properly

>-----Original Message-----
>
><(E-Mail Removed)> wrote in message
>news:02fc01c37070$bafdf740$(E-Mail Removed)...
>> Indeed
>> Office excel , but also .TIF files
>> these are fax picture from our windows fax server.
>>
>> like I say , it is often , but not always
>>
>> Thx for the response
>>
>> Paul
>>
>>
>> >-----Original Message-----
>> >
>> ><(E-Mail Removed)> wrote in message
>> >news:053101c3706a$7b688ec0$(E-Mail Removed)...
>> >> Hi ,
>> >>
>> >> situation
>> >> Network, Windows SBS 2000 server , W2000 prof clients
>> and
>#> >> Windows XP pro clients.
>> >>
>> >> a new Laptop with XP pro, often refuses to save a
>> document
>> >> because it would be opened by someone else.
>> >> (of course this not the case)
>> >>
>> >> So we have to save it in a new version.
>> >>
>> >> Anybody know why this is happening
>> >>
>> >>
>> >
>> >What software are you using? - Office?
>> >
>> >
>> >.
>> >
>
>have you checked that one of the office products are not
still running when
>you try saving? - I say this because sometimes office
apps don't close down
>properly - and therefore do not close the file properly
>
>
>.
>

No, james,

The document was not opened and closed before.
Yes other office application are still running
like Outlook.
But they do not have a link with the problem file.
at least not one I know of.

Also there is no one else in the network who has opened
the file.


Paul

<(E-Mail Removed)> wrote in message
news:053101c3706a$7b688ec0$(E-Mail Removed)...
> Hi ,
>
> situation
> Network, Windows SBS 2000 server , W2000 prof clients and
> Windows XP pro clients.
>
> a new Laptop with XP pro, often refuses to save a document
> because it would be opened by someone else.
> (of course this not the case)
>
> So we have to save it in a new version.
>
> Anybody know why this is happening
>
>


This looks like the SMB signing issue.

It manifests itself in a number of ways, and what you report is typical.
It usually becomes apparent when you upgrade XP to SP1.

The current advice is:

Article 810907 is the 'official' fix for the file locking issue.

Error Messages When You Open or Copy Network Files on
Windows XP SP1 Clients That Require SMB Signing
http://support.microsoft.com/default...b;en-us;810907

It contains patches for XP.

--
Best Regards
Ron Lowe
MVP - Windows Networking