So, here's our problem.

This is specifically concerning us using Dell Optiplex
GX270s. When we get them we clear out the hard drives
then use Deploy Center to reimage the disks customized to
our specs. This particular model of computer has an image
built from the bottom up rather than based on older images
from other revisions/computer models.

Problem is, sometimes the computers have a problem with
those USB keychain drives where they will recognize but
not install until your rtclick in device manager and
update drive (it will find the driver automatically) or
sometimes it won't work at all. Concurrent with this
problem is if you click on the add hardware wizard it
gives you the error message mentioned in the subject line
and prevents further hardware installs. Any
ideas/comments? This seems to not be dependent on any
domain adding/group policies set that I seem to be aware
of.


Charlene

Charlene Barina wrote:
> So, here's our problem.
>
> This is specifically concerning us using Dell Optiplex
> GX270s. When we get them we clear out the hard drives
> then use Deploy Center to reimage the disks customized to
> our specs. This particular model of computer has an image
> built from the bottom up rather than based on older images
> from other revisions/computer models.
>
> Problem is, sometimes the computers have a problem with
> those USB keychain drives where they will recognize but
> not install until your rtclick in device manager and
> update drive (it will find the driver automatically) or
> sometimes it won't work at all. Concurrent with this
> problem is if you click on the add hardware wizard it
> gives you the error message mentioned in the subject line
> and prevents further hardware installs. Any
> ideas/comments? This seems to not be dependent on any
> domain adding/group policies set that I seem to be aware
> of.
>
>
> Charlene
Actually... As closely as XP is tied into the hardware layer now, it's
not a good idea to setup your system from and image unless it is the
same exact hardware configuration. There is a HAL built at system setup
and it must match the system it's running on. This could be your
problem... Maybe there is some little thing different on these systems
than on the machine that the image was built from, and it is causing
this problem, but it's not enough of a difference to prevent XP from
booting.

Hrm...I agree with that. And actually, these two systems
are identical (due to that very problem, when we get
system revisions or different models I build new images).
That's what's so perplexing. Short of not being in the
same box, it's all the same...

Charlene

>-----Original Message-----
>Charlene Barina wrote:
>> So, here's our problem.
>>
>> This is specifically concerning us using Dell Optiplex
>> GX270s. When we get them we clear out the hard drives
>> then use Deploy Center to reimage the disks customized
to
>> our specs. This particular model of computer has an
image
>> built from the bottom up rather than based on older
images
>> from other revisions/computer models.
>>
>> Problem is, sometimes the computers have a problem with
>> those USB keychain drives where they will recognize but
>> not install until your rtclick in device manager and
>> update drive (it will find the driver automatically) or
>> sometimes it won't work at all. Concurrent with this
>> problem is if you click on the add hardware wizard it
>> gives you the error message mentioned in the subject
line
>> and prevents further hardware installs. Any
>> ideas/comments? This seems to not be dependent on any
>> domain adding/group policies set that I seem to be
aware
>> of.
>>
>>
>> Charlene
>Actually... As closely as XP is tied into the hardware
layer now, it's
>not a good idea to setup your system from and image
unless it is the
>same exact hardware configuration. There is a HAL built
at system setup
>and it must match the system it's running on. This could
be your
>problem... Maybe there is some little thing different on
these systems
>than on the machine that the image was built from, and it
is causing
>this problem, but it's not enough of a difference to
prevent XP from
>booting.
>.
>

If this is any help, if I re-run sysprep on the machine
the problems disappear...profile issues? how?

We had this problem and it was caused by running Sysprep with th
"factory mode" option. Running Sysprep with this option caused all o
our ghosted laptops to have the Add New Hardware Wizard disabled.

The fix was to run Sysprep again on all the Ghosted laptops with jus
the -reseal option.

I am still researching this problem to find out more info.

Sharo
-
wolkie
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