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cannot restart outlook

 
 
=?Utf-8?B?RGFhbmllbA==?=
Guest
Posts: n/a
 
      19th Oct 2007
When I turn off Outlook 2007 and want to restart it does not start. the only
way to get through is either reboot or - via taskmanager - 'kill' all Outlook
processes. then I often can restart in safe mode or it asks whether I want to
analyze & repair.
I have uninstalled Office 2003. But there still seems to be a whole older
office file there (Office without a number behind and also Office 11; these
do not show up in the list of installed programs. Should I throw away these
files? Or is there another solution? Thanks for any help. This is already
bothering me for months.
 
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VanguardLH
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Posts: n/a
 
      19th Oct 2007
"Daaniel" wrote in message
news:3A2E6BAC-6C50-4348-9027-(E-Mail Removed)...
> When I turn off Outlook 2007 and want to restart it does not start.
> the only
> way to get through is either reboot or - via taskmanager - 'kill'
> all Outlook
> processes. then I often can restart in safe mode or it asks whether
> I want to
> analyze & repair.
> I have uninstalled Office 2003. But there still seems to be a whole
> older
> office file there (Office without a number behind and also Office
> 11; these
> do not show up in the list of installed programs. Should I throw
> away these
> files? Or is there another solution? Thanks for any help. This is
> already
> bothering me for months.



Disable all Outlook plug-ins and retry. Alternatively, start Outlook
in its safe mode ("outlook.exe /safe") to see if it exits properly
(i.e., all instances of outlook.exe disappear when you exit Outlook).
If that works, you have a plug-in that refuses to unload, and plug-ins
get unloaded first so if they don't unload then Outlook doesn't
unload. That means you have a stuck outlook.exe process still running
that interferes when trying to open a new instance of Outlook. Use
Task Manager to kill all outlook.exe processes after a minute of
trying to fully exit Outlook.

Outlook hanging (leaving behind a deficient remnant stub of code in
memory) after exiting has been a long-standing problem that Microsoft
has never addressed. Regardless of plug-ins not wanting to unload,
Outlook should be still be able to terminate them (as they are in
Outlook's address space) and then exit completely. I've seen the
problem of outlook.exe hanging around after a fresh install of Windows
and Office and no plug-ins other than included in the default install.
A long time ago I saw a utility that forces a kill on all outlook.exe
after 1 minute (you can configure the wait time) because of this
continual problem with Outlook. Don't remember what it was called but
do remember that it started out as free but not now.

 
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Russ Valentine [MVP-Outlook]
Guest
Posts: n/a
 
      19th Oct 2007
You obviously have a long and tortured story to tell, but have told us
nothing. Instead of making us try to guess what your story is, why not just
tell us? We cannot guess at all the things you have done to create this
mess. Provide the exact steps to reproduce your problem. Start with the very
first installation of Outlook you made on this partition and tell us
everything you did after that. You seem to be finding at least 3 different
versions of Outlook on one partition. That would be a disaster. Outlook
rarely if ever survives even one "upgrade" installation." It would never
withstand two.
--
Russ Valentine
[MVP-Outlook]
"Daaniel" <(E-Mail Removed)> wrote in message
news:3A2E6BAC-6C50-4348-9027-(E-Mail Removed)...
> When I turn off Outlook 2007 and want to restart it does not start. the
> only
> way to get through is either reboot or - via taskmanager - 'kill' all
> Outlook
> processes. then I often can restart in safe mode or it asks whether I want
> to
> analyze & repair.
> I have uninstalled Office 2003. But there still seems to be a whole older
> office file there (Office without a number behind and also Office 11;
> these
> do not show up in the list of installed programs. Should I throw away
> these
> files? Or is there another solution? Thanks for any help. This is already
> bothering me for months.


 
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=?Utf-8?B?RGFhbmllbA==?=
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Posts: n/a
 
      23rd Oct 2007
Thank you.
I am starting to understand how this works and not works. I disabled an
outlook add-in for handling mobile devices (I think this is used this for my
Nokia PDA/ phone) and now, when watching the taskmanager, the Outlook process
disappears after closing down Outlook. Now see if this keeps working.

This means though that I cannot synchronize my PDA anymore, I suppose. Well:
you win some and you lose some...
Now the only add-in still active as far as I can see is the one for SKYPE.

I still have some Outlook files on my machine that seem not to belong to
Office 2007. But I don't see these in the loaded applications file, so I
suppose they don't bother the operation of Office 2007.

"VanguardLH" wrote:

> "Daaniel" wrote in message
> news:3A2E6BAC-6C50-4348-9027-(E-Mail Removed)...
> > When I turn off Outlook 2007 and want to restart it does not start.
> > the only
> > way to get through is either reboot or - via taskmanager - 'kill'
> > all Outlook
> > processes. then I often can restart in safe mode or it asks whether
> > I want to
> > analyze & repair.
> > I have uninstalled Office 2003. But there still seems to be a whole
> > older
> > office file there (Office without a number behind and also Office
> > 11; these
> > do not show up in the list of installed programs. Should I throw
> > away these
> > files? Or is there another solution? Thanks for any help. This is
> > already
> > bothering me for months.

>
>
> Disable all Outlook plug-ins and retry. Alternatively, start Outlook
> in its safe mode ("outlook.exe /safe") to see if it exits properly
> (i.e., all instances of outlook.exe disappear when you exit Outlook).
> If that works, you have a plug-in that refuses to unload, and plug-ins
> get unloaded first so if they don't unload then Outlook doesn't
> unload. That means you have a stuck outlook.exe process still running
> that interferes when trying to open a new instance of Outlook. Use
> Task Manager to kill all outlook.exe processes after a minute of
> trying to fully exit Outlook.
>
> Outlook hanging (leaving behind a deficient remnant stub of code in
> memory) after exiting has been a long-standing problem that Microsoft
> has never addressed. Regardless of plug-ins not wanting to unload,
> Outlook should be still be able to terminate them (as they are in
> Outlook's address space) and then exit completely. I've seen the
> problem of outlook.exe hanging around after a fresh install of Windows
> and Office and no plug-ins other than included in the default install.
> A long time ago I saw a utility that forces a kill on all outlook.exe
> after 1 minute (you can configure the wait time) because of this
> continual problem with Outlook. Don't remember what it was called but
> do remember that it started out as free but not now.
>
>

 
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=?Utf-8?B?RGFhbmllbA==?=
Guest
Posts: n/a
 
      23rd Oct 2007
Thanks for your stern but interested post. I appreciate that very much. I
just replied to Vanguard too.

After disabling an add-in for mobile devices Outlook looks like disappearing
properly from the taskmanager.
Removing the remaining Office stuff may be necessary. my question is: do i
just dump those files in the waste bin? They don't show up in the list of
loaded applications. They're just there in the programfiles list under Office
11 etc.
Btw I did not do any 'uninstalling' before I installed Office 2007. Nobody
'told' me to. I thought this all would work automatically. That's what
computers are made for, isn't it?


"Russ Valentine [MVP-Outlook]" wrote:

> You obviously have a long and tortured story to tell, but have told us
> nothing. Instead of making us try to guess what your story is, why not just
> tell us? We cannot guess at all the things you have done to create this
> mess. Provide the exact steps to reproduce your problem. Start with the very
> first installation of Outlook you made on this partition and tell us
> everything you did after that. You seem to be finding at least 3 different
> versions of Outlook on one partition. That would be a disaster. Outlook
> rarely if ever survives even one "upgrade" installation." It would never
> withstand two.
> --
> Russ Valentine
> [MVP-Outlook]
> "Daaniel" <(E-Mail Removed)> wrote in message
> news:3A2E6BAC-6C50-4348-9027-(E-Mail Removed)...
> > When I turn off Outlook 2007 and want to restart it does not start. the
> > only
> > way to get through is either reboot or - via taskmanager - 'kill' all
> > Outlook
> > processes. then I often can restart in safe mode or it asks whether I want
> > to
> > analyze & repair.
> > I have uninstalled Office 2003. But there still seems to be a whole older
> > office file there (Office without a number behind and also Office 11;
> > these
> > do not show up in the list of installed programs. Should I throw away
> > these
> > files? Or is there another solution? Thanks for any help. This is already
> > bothering me for months.

>

 
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Russ Valentine [MVP-Outlook]
Guest
Posts: n/a
 
      23rd Oct 2007
So what is the answer to my question? How many versions of Office/Outlook
have you had installed on this partition and how did you migrate from one to
the next? You said you "uninstalled Outlook 2003." At what point did you do
that?
Although Microsoft claims that you can do an in place upgrade of Office, I
have yet to see Outlook ever survive an upgrade installation unless you
immediately create a new Outlook profile from scratch after the attempted
upgrade.
I would personally never attempt or use an upgrade installation of Office.
It is far better to install Office clean, no matter what Microsoft claims.
--
Russ Valentine
[MVP-Outlook]
"Daaniel" <(E-Mail Removed)> wrote in message
news6F48745-2B1E-4A6C-A94C-(E-Mail Removed)...
> Thanks for your stern but interested post. I appreciate that very much. I
> just replied to Vanguard too.
>
> After disabling an add-in for mobile devices Outlook looks like
> disappearing
> properly from the taskmanager.
> Removing the remaining Office stuff may be necessary. my question is: do i
> just dump those files in the waste bin? They don't show up in the list of
> loaded applications. They're just there in the programfiles list under
> Office
> 11 etc.
> Btw I did not do any 'uninstalling' before I installed Office 2007. Nobody
> 'told' me to. I thought this all would work automatically. That's what
> computers are made for, isn't it?
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> You obviously have a long and tortured story to tell, but have told us
>> nothing. Instead of making us try to guess what your story is, why not
>> just
>> tell us? We cannot guess at all the things you have done to create this
>> mess. Provide the exact steps to reproduce your problem. Start with the
>> very
>> first installation of Outlook you made on this partition and tell us
>> everything you did after that. You seem to be finding at least 3
>> different
>> versions of Outlook on one partition. That would be a disaster. Outlook
>> rarely if ever survives even one "upgrade" installation." It would never
>> withstand two.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Daaniel" <(E-Mail Removed)> wrote in message
>> news:3A2E6BAC-6C50-4348-9027-(E-Mail Removed)...
>> > When I turn off Outlook 2007 and want to restart it does not start. the
>> > only
>> > way to get through is either reboot or - via taskmanager - 'kill' all
>> > Outlook
>> > processes. then I often can restart in safe mode or it asks whether I
>> > want
>> > to
>> > analyze & repair.
>> > I have uninstalled Office 2003. But there still seems to be a whole
>> > older
>> > office file there (Office without a number behind and also Office 11;
>> > these
>> > do not show up in the list of installed programs. Should I throw away
>> > these
>> > files? Or is there another solution? Thanks for any help. This is
>> > already
>> > bothering me for months.

>>


 
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=?Utf-8?B?RGFhbmllbA==?=
Guest
Posts: n/a
 
      23rd Oct 2007
Hello,
I just recently uninstalled MS Office Small Business edition 2003, a week or
so after I installed Office Standard 2007. Do you suggest I uninstall 2007
again, then remove anything that looks like MS Office (whatever version and
except the content files of course and except Visio 2003 and MS Project 2003)
and then reinstall Office 2007? Is that what you mean by 'clean'?
BTW I only have one partition on this computer.

"Russ Valentine [MVP-Outlook]" wrote:

> So what is the answer to my question? How many versions of Office/Outlook
> have you had installed on this partition and how did you migrate from one to
> the next? You said you "uninstalled Outlook 2003." At what point did you do
> that?
> Although Microsoft claims that you can do an in place upgrade of Office, I
> have yet to see Outlook ever survive an upgrade installation unless you
> immediately create a new Outlook profile from scratch after the attempted
> upgrade.
> I would personally never attempt or use an upgrade installation of Office.
> It is far better to install Office clean, no matter what Microsoft claims.
> --
> Russ Valentine
> [MVP-Outlook]
> "Daaniel" <(E-Mail Removed)> wrote in message
> news6F48745-2B1E-4A6C-A94C-(E-Mail Removed)...
> > Thanks for your stern but interested post. I appreciate that very much. I
> > just replied to Vanguard too.
> >
> > After disabling an add-in for mobile devices Outlook looks like
> > disappearing
> > properly from the taskmanager.
> > Removing the remaining Office stuff may be necessary. my question is: do i
> > just dump those files in the waste bin? They don't show up in the list of
> > loaded applications. They're just there in the programfiles list under
> > Office
> > 11 etc.
> > Btw I did not do any 'uninstalling' before I installed Office 2007. Nobody
> > 'told' me to. I thought this all would work automatically. That's what
> > computers are made for, isn't it?
> >
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> You obviously have a long and tortured story to tell, but have told us
> >> nothing. Instead of making us try to guess what your story is, why not
> >> just
> >> tell us? We cannot guess at all the things you have done to create this
> >> mess. Provide the exact steps to reproduce your problem. Start with the
> >> very
> >> first installation of Outlook you made on this partition and tell us
> >> everything you did after that. You seem to be finding at least 3
> >> different
> >> versions of Outlook on one partition. That would be a disaster. Outlook
> >> rarely if ever survives even one "upgrade" installation." It would never
> >> withstand two.
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "Daaniel" <(E-Mail Removed)> wrote in message
> >> news:3A2E6BAC-6C50-4348-9027-(E-Mail Removed)...
> >> > When I turn off Outlook 2007 and want to restart it does not start. the
> >> > only
> >> > way to get through is either reboot or - via taskmanager - 'kill' all
> >> > Outlook
> >> > processes. then I often can restart in safe mode or it asks whether I
> >> > want
> >> > to
> >> > analyze & repair.
> >> > I have uninstalled Office 2003. But there still seems to be a whole
> >> > older
> >> > office file there (Office without a number behind and also Office 11;
> >> > these
> >> > do not show up in the list of installed programs. Should I throw away
> >> > these
> >> > files? Or is there another solution? Thanks for any help. This is
> >> > already
> >> > bothering me for months.
> >>

>

 
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Russ Valentine [MVP-Outlook]
Guest
Posts: n/a
 
      23rd Oct 2007
This is like peeling back the layers of an onion. Are you saying that you
attempted an in place upgrade of Office 2007 directly over Office 2003, and
then in spite of that you then tried to uninstall Office 2003? How and why
would you do that? If you did an in place upgrade of Office, where did you
even find an option to uninstall Office 2003?
--
Russ Valentine
[MVP-Outlook]
"Daaniel" <(E-Mail Removed)> wrote in message
news:CA2FE78D-A4A1-48DD-80BB-(E-Mail Removed)...
> Hello,
> I just recently uninstalled MS Office Small Business edition 2003, a week
> or
> so after I installed Office Standard 2007. Do you suggest I uninstall 2007
> again, then remove anything that looks like MS Office (whatever version
> and
> except the content files of course and except Visio 2003 and MS Project
> 2003)
> and then reinstall Office 2007? Is that what you mean by 'clean'?
> BTW I only have one partition on this computer.
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> So what is the answer to my question? How many versions of Office/Outlook
>> have you had installed on this partition and how did you migrate from one
>> to
>> the next? You said you "uninstalled Outlook 2003." At what point did you
>> do
>> that?
>> Although Microsoft claims that you can do an in place upgrade of Office,
>> I
>> have yet to see Outlook ever survive an upgrade installation unless you
>> immediately create a new Outlook profile from scratch after the attempted
>> upgrade.
>> I would personally never attempt or use an upgrade installation of
>> Office.
>> It is far better to install Office clean, no matter what Microsoft
>> claims.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Daaniel" <(E-Mail Removed)> wrote in message
>> news6F48745-2B1E-4A6C-A94C-(E-Mail Removed)...
>> > Thanks for your stern but interested post. I appreciate that very much.
>> > I
>> > just replied to Vanguard too.
>> >
>> > After disabling an add-in for mobile devices Outlook looks like
>> > disappearing
>> > properly from the taskmanager.
>> > Removing the remaining Office stuff may be necessary. my question is:
>> > do i
>> > just dump those files in the waste bin? They don't show up in the list
>> > of
>> > loaded applications. They're just there in the programfiles list under
>> > Office
>> > 11 etc.
>> > Btw I did not do any 'uninstalling' before I installed Office 2007.
>> > Nobody
>> > 'told' me to. I thought this all would work automatically. That's what
>> > computers are made for, isn't it?
>> >
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> You obviously have a long and tortured story to tell, but have told us
>> >> nothing. Instead of making us try to guess what your story is, why not
>> >> just
>> >> tell us? We cannot guess at all the things you have done to create
>> >> this
>> >> mess. Provide the exact steps to reproduce your problem. Start with
>> >> the
>> >> very
>> >> first installation of Outlook you made on this partition and tell us
>> >> everything you did after that. You seem to be finding at least 3
>> >> different
>> >> versions of Outlook on one partition. That would be a disaster.
>> >> Outlook
>> >> rarely if ever survives even one "upgrade" installation." It would
>> >> never
>> >> withstand two.
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "Daaniel" <(E-Mail Removed)> wrote in message
>> >> news:3A2E6BAC-6C50-4348-9027-(E-Mail Removed)...
>> >> > When I turn off Outlook 2007 and want to restart it does not start.
>> >> > the
>> >> > only
>> >> > way to get through is either reboot or - via taskmanager - 'kill'
>> >> > all
>> >> > Outlook
>> >> > processes. then I often can restart in safe mode or it asks whether
>> >> > I
>> >> > want
>> >> > to
>> >> > analyze & repair.
>> >> > I have uninstalled Office 2003. But there still seems to be a whole
>> >> > older
>> >> > office file there (Office without a number behind and also Office
>> >> > 11;
>> >> > these
>> >> > do not show up in the list of installed programs. Should I throw
>> >> > away
>> >> > these
>> >> > files? Or is there another solution? Thanks for any help. This is
>> >> > already
>> >> > bothering me for months.
>> >>

>>


 
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=?Utf-8?B?RGFhbmllbA==?=
Guest
Posts: n/a
 
      25th Oct 2007
Now I am getting confused. I remember there was something like Office still
in my loaded programs, but I am not totally certain anymore. can't play it
back.
the present fact is that sometimes Outlook dissapears from my taskmanager
after turning outlook off. but the other times there remains a process
visible. then I have to stop that process manually before I can start outlook
again. So there remains an annoying workaround.
The only add-in still active in outlook is windows search email indexer.
I am now downloading shutdown add in from daveswebsite. It seems that I am
not the only one having a problem with MS not being able to procure a proper
email program.

"Russ Valentine [MVP-Outlook]" wrote:

> This is like peeling back the layers of an onion. Are you saying that you
> attempted an in place upgrade of Office 2007 directly over Office 2003, and
> then in spite of that you then tried to uninstall Office 2003? How and why
> would you do that? If you did an in place upgrade of Office, where did you
> even find an option to uninstall Office 2003?
> --
> Russ Valentine
> [MVP-Outlook]
> "Daaniel" <(E-Mail Removed)> wrote in message
> news:CA2FE78D-A4A1-48DD-80BB-(E-Mail Removed)...
> > Hello,
> > I just recently uninstalled MS Office Small Business edition 2003, a week
> > or
> > so after I installed Office Standard 2007. Do you suggest I uninstall 2007
> > again, then remove anything that looks like MS Office (whatever version
> > and
> > except the content files of course and except Visio 2003 and MS Project
> > 2003)
> > and then reinstall Office 2007? Is that what you mean by 'clean'?
> > BTW I only have one partition on this computer.
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> So what is the answer to my question? How many versions of Office/Outlook
> >> have you had installed on this partition and how did you migrate from one
> >> to
> >> the next? You said you "uninstalled Outlook 2003." At what point did you
> >> do
> >> that?
> >> Although Microsoft claims that you can do an in place upgrade of Office,
> >> I
> >> have yet to see Outlook ever survive an upgrade installation unless you
> >> immediately create a new Outlook profile from scratch after the attempted
> >> upgrade.
> >> I would personally never attempt or use an upgrade installation of
> >> Office.
> >> It is far better to install Office clean, no matter what Microsoft
> >> claims.
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "Daaniel" <(E-Mail Removed)> wrote in message
> >> news6F48745-2B1E-4A6C-A94C-(E-Mail Removed)...
> >> > Thanks for your stern but interested post. I appreciate that very much.
> >> > I
> >> > just replied to Vanguard too.
> >> >
> >> > After disabling an add-in for mobile devices Outlook looks like
> >> > disappearing
> >> > properly from the taskmanager.
> >> > Removing the remaining Office stuff may be necessary. my question is:
> >> > do i
> >> > just dump those files in the waste bin? They don't show up in the list
> >> > of
> >> > loaded applications. They're just there in the programfiles list under
> >> > Office
> >> > 11 etc.
> >> > Btw I did not do any 'uninstalling' before I installed Office 2007.
> >> > Nobody
> >> > 'told' me to. I thought this all would work automatically. That's what
> >> > computers are made for, isn't it?
> >> >
> >> >
> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >
> >> >> You obviously have a long and tortured story to tell, but have told us
> >> >> nothing. Instead of making us try to guess what your story is, why not
> >> >> just
> >> >> tell us? We cannot guess at all the things you have done to create
> >> >> this
> >> >> mess. Provide the exact steps to reproduce your problem. Start with
> >> >> the
> >> >> very
> >> >> first installation of Outlook you made on this partition and tell us
> >> >> everything you did after that. You seem to be finding at least 3
> >> >> different
> >> >> versions of Outlook on one partition. That would be a disaster.
> >> >> Outlook
> >> >> rarely if ever survives even one "upgrade" installation." It would
> >> >> never
> >> >> withstand two.
> >> >> --
> >> >> Russ Valentine
> >> >> [MVP-Outlook]
> >> >> "Daaniel" <(E-Mail Removed)> wrote in message
> >> >> news:3A2E6BAC-6C50-4348-9027-(E-Mail Removed)...
> >> >> > When I turn off Outlook 2007 and want to restart it does not start.
> >> >> > the
> >> >> > only
> >> >> > way to get through is either reboot or - via taskmanager - 'kill'
> >> >> > all
> >> >> > Outlook
> >> >> > processes. then I often can restart in safe mode or it asks whether
> >> >> > I
> >> >> > want
> >> >> > to
> >> >> > analyze & repair.
> >> >> > I have uninstalled Office 2003. But there still seems to be a whole
> >> >> > older
> >> >> > office file there (Office without a number behind and also Office
> >> >> > 11;
> >> >> > these
> >> >> > do not show up in the list of installed programs. Should I throw
> >> >> > away
> >> >> > these
> >> >> > files? Or is there another solution? Thanks for any help. This is
> >> >> > already
> >> >> > bothering me for months.
> >> >>
> >>

>

 
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Russ Valentine [MVP-Outlook]
Guest
Posts: n/a
 
      25th Oct 2007
You provide far too little accurate information for anyone to be able to
help. You're the one who said you installed Outlook 2007, then uninstalled
Outlook 2003. That is highly implausible.
You should probably use the standard techniques for repairing an upgrade
installation of Outlook:
1. Use the Office Maintenance Wizard to repair your Office installation.
2. Create a new Outlook profile from scratch:
http://support.microsoft.com/default...roduct=out2003

--
Russ Valentine
[MVP-Outlook]
"Daaniel" <(E-Mail Removed)> wrote in message
news:B0D19F60-126A-4D45-9BDC-(E-Mail Removed)...
> Now I am getting confused. I remember there was something like Office
> still
> in my loaded programs, but I am not totally certain anymore. can't play it
> back.
> the present fact is that sometimes Outlook dissapears from my taskmanager
> after turning outlook off. but the other times there remains a process
> visible. then I have to stop that process manually before I can start
> outlook
> again. So there remains an annoying workaround.
> The only add-in still active in outlook is windows search email indexer.
> I am now downloading shutdown add in from daveswebsite. It seems that I am
> not the only one having a problem with MS not being able to procure a
> proper
> email program.
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> This is like peeling back the layers of an onion. Are you saying that you
>> attempted an in place upgrade of Office 2007 directly over Office 2003,
>> and
>> then in spite of that you then tried to uninstall Office 2003? How and
>> why
>> would you do that? If you did an in place upgrade of Office, where did
>> you
>> even find an option to uninstall Office 2003?
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Daaniel" <(E-Mail Removed)> wrote in message
>> news:CA2FE78D-A4A1-48DD-80BB-(E-Mail Removed)...
>> > Hello,
>> > I just recently uninstalled MS Office Small Business edition 2003, a
>> > week
>> > or
>> > so after I installed Office Standard 2007. Do you suggest I uninstall
>> > 2007
>> > again, then remove anything that looks like MS Office (whatever version
>> > and
>> > except the content files of course and except Visio 2003 and MS Project
>> > 2003)
>> > and then reinstall Office 2007? Is that what you mean by 'clean'?
>> > BTW I only have one partition on this computer.
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> So what is the answer to my question? How many versions of
>> >> Office/Outlook
>> >> have you had installed on this partition and how did you migrate from
>> >> one
>> >> to
>> >> the next? You said you "uninstalled Outlook 2003." At what point did
>> >> you
>> >> do
>> >> that?
>> >> Although Microsoft claims that you can do an in place upgrade of
>> >> Office,
>> >> I
>> >> have yet to see Outlook ever survive an upgrade installation unless
>> >> you
>> >> immediately create a new Outlook profile from scratch after the
>> >> attempted
>> >> upgrade.
>> >> I would personally never attempt or use an upgrade installation of
>> >> Office.
>> >> It is far better to install Office clean, no matter what Microsoft
>> >> claims.
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "Daaniel" <(E-Mail Removed)> wrote in message
>> >> news6F48745-2B1E-4A6C-A94C-(E-Mail Removed)...
>> >> > Thanks for your stern but interested post. I appreciate that very
>> >> > much.
>> >> > I
>> >> > just replied to Vanguard too.
>> >> >
>> >> > After disabling an add-in for mobile devices Outlook looks like
>> >> > disappearing
>> >> > properly from the taskmanager.
>> >> > Removing the remaining Office stuff may be necessary. my question
>> >> > is:
>> >> > do i
>> >> > just dump those files in the waste bin? They don't show up in the
>> >> > list
>> >> > of
>> >> > loaded applications. They're just there in the programfiles list
>> >> > under
>> >> > Office
>> >> > 11 etc.
>> >> > Btw I did not do any 'uninstalling' before I installed Office 2007.
>> >> > Nobody
>> >> > 'told' me to. I thought this all would work automatically. That's
>> >> > what
>> >> > computers are made for, isn't it?
>> >> >
>> >> >
>> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >
>> >> >> You obviously have a long and tortured story to tell, but have told
>> >> >> us
>> >> >> nothing. Instead of making us try to guess what your story is, why
>> >> >> not
>> >> >> just
>> >> >> tell us? We cannot guess at all the things you have done to create
>> >> >> this
>> >> >> mess. Provide the exact steps to reproduce your problem. Start with
>> >> >> the
>> >> >> very
>> >> >> first installation of Outlook you made on this partition and tell
>> >> >> us
>> >> >> everything you did after that. You seem to be finding at least 3
>> >> >> different
>> >> >> versions of Outlook on one partition. That would be a disaster.
>> >> >> Outlook
>> >> >> rarely if ever survives even one "upgrade" installation." It would
>> >> >> never
>> >> >> withstand two.
>> >> >> --
>> >> >> Russ Valentine
>> >> >> [MVP-Outlook]
>> >> >> "Daaniel" <(E-Mail Removed)> wrote in message
>> >> >> news:3A2E6BAC-6C50-4348-9027-(E-Mail Removed)...
>> >> >> > When I turn off Outlook 2007 and want to restart it does not
>> >> >> > start.
>> >> >> > the
>> >> >> > only
>> >> >> > way to get through is either reboot or - via taskmanager - 'kill'
>> >> >> > all
>> >> >> > Outlook
>> >> >> > processes. then I often can restart in safe mode or it asks
>> >> >> > whether
>> >> >> > I
>> >> >> > want
>> >> >> > to
>> >> >> > analyze & repair.
>> >> >> > I have uninstalled Office 2003. But there still seems to be a
>> >> >> > whole
>> >> >> > older
>> >> >> > office file there (Office without a number behind and also Office
>> >> >> > 11;
>> >> >> > these
>> >> >> > do not show up in the list of installed programs. Should I throw
>> >> >> > away
>> >> >> > these
>> >> >> > files? Or is there another solution? Thanks for any help. This is
>> >> >> > already
>> >> >> > bothering me for months.
>> >> >>
>> >>

>>


 
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