Everything in Vista Mail (Home Basic) is working perfectly,
except that I cannot reply to any e-mail. The error message
produced is: "The message could not be sent. The
authentication setting might not be correct for your
outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail",
and read the "I'm having problems sending e-mail" section.
If you need help determining the proper server settings,
please contact your e-mail service provider."

I did not try this, as I am NOT having any problem sending
e-mail if I originate the message.

"The rejected e-mail address was '(E-Mail Removed)'.
Subject 'Re: (deleted detail which contains private info of
a third party), Account: 'pop.att.yahoo.com', Server:
'smtp.att.yahoo.com', Protocol: SMTP, Server Response: '530
authentication required - for help go to
http://help.yahoo.com/help/us/sbc/dsl/mail/pop/pop-11.html',
Port: 25, Secure(SSL): No, Server Error: 530, Error Number:
0x800CCC78."

As my authentication works when originating outgoing
messages, I am confused by the above.
Your help would be greatly appreciated.

You should be using port 465, with SSL, authentication required:
http://helpme.att.net/article.php?item=10918

Gary VanderMolen

"GO" <(E-Mail Removed)> wrote in message news:1678CBD0-A460-4719-BD18-(E-Mail Removed)...
> Everything in Vista Mail (Home Basic) is working perfectly,
> except that I cannot reply to any e-mail. The error message
> produced is: "The message could not be sent. The
> authentication setting might not be correct for your
> outgoing e-mail [SMTP] server. For help solving this
> problem, go to Help, search for "Troubleshoot Windows Mail",
> and read the "I'm having problems sending e-mail" section.
> If you need help determining the proper server settings,
> please contact your e-mail service provider."
>
> I did not try this, as I am NOT having any problem sending
> e-mail if I originate the message.
>
> "The rejected e-mail address was '(E-Mail Removed)'.
> Subject 'Re: (deleted detail which contains private info of
> a third party), Account: 'pop.att.yahoo.com', Server:
> 'smtp.att.yahoo.com', Protocol: SMTP, Server Response: '530
> authentication required - for help go to
> http://help.yahoo.com/help/us/sbc/dsl/mail/pop/pop-11.html',
> Port: 25, Secure(SSL): No, Server Error: 530, Error Number:
> 0x800CCC78."
>
> As my authentication works when originating outgoing
> messages, I am confused by the above.
> Your help would be greatly appreciated.

"Gary VanderMolen" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> You should be using port 465, with SSL, authentication
> required:
> http://helpme.att.net/article.php?item=10918

Having done all that, I cannot send any e-mail at all.
My ISP online help suggested I change everything back to the
original settings and I STILL cannot send anything at all.
>
> Gary VanderMolen
>
> "GO" <(E-Mail Removed)> wrote in message
> news:1678CBD0-A460-4719-BD18-(E-Mail Removed)...
>> Everything in Vista Mail (Home Basic) is working
>> perfectly, except that I cannot reply to any e-mail. The
>> error message produced is: "The message could not be
>> sent. The authentication setting might not be correct for
>> your outgoing e-mail [SMTP] server. For help solving this
>> problem, go to Help, search for "Troubleshoot Windows
>> Mail", and read the "I'm having problems sending e-mail"
>> section. If you need help determining the proper server
>> settings, please contact your e-mail service provider."
>>
>> I did not try this, as I am NOT having any problem
>> sending e-mail if I originate the message.
>>
>> "The rejected e-mail address was '(E-Mail Removed)'.
>> Subject 'Re: (deleted detail which contains private info
>> of a third party), Account: 'pop.att.yahoo.com', Server:
>> 'smtp.att.yahoo.com', Protocol: SMTP, Server Response:
>> '530 authentication required - for help go to
>> http://help.yahoo.com/help/us/sbc/dsl/mail/pop/pop-11.html',
>> Port: 25, Secure(SSL): No, Server Error: 530, Error
>> Number: 0x800CCC78."
>>
>> As my authentication works when originating outgoing
>> messages, I am confused by the above.
>> Your help would be greatly appreciated.

I also have an @sbcglobal.net address, and those settings
work fine for me. Do you get an error message when you
try to send? If so, copy it and post it here.

Gary VanderMolen

"GO" <(E-Mail Removed)> wrote in message news:F8B2AD0C-B494-43E9-BF4F-(E-Mail Removed)...
> "Gary VanderMolen" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> You should be using port 465, with SSL, authentication
>> required:
>> http://helpme.att.net/article.php?item=10918
>
> Having done all that, I cannot send any e-mail at all.
> My ISP online help suggested I change everything back to the
> original settings and I STILL cannot send anything at all.
>>
>> Gary VanderMolen
>>
>> "GO" <(E-Mail Removed)> wrote in message
>> news:1678CBD0-A460-4719-BD18-(E-Mail Removed)...
>>> Everything in Vista Mail (Home Basic) is working
>>> perfectly, except that I cannot reply to any e-mail. The
>>> error message produced is: "The message could not be
>>> sent. The authentication setting might not be correct for
>>> your outgoing e-mail [SMTP] server. For help solving this
>>> problem, go to Help, search for "Troubleshoot Windows
>>> Mail", and read the "I'm having problems sending e-mail"
>>> section. If you need help determining the proper server
>>> settings, please contact your e-mail service provider."
>>>
>>> I did not try this, as I am NOT having any problem
>>> sending e-mail if I originate the message.
>>>
>>> "The rejected e-mail address was '(E-Mail Removed)'.
>>> Subject 'Re: (deleted detail which contains private info
>>> of a third party), Account: 'pop.att.yahoo.com', Server:
>>> 'smtp.att.yahoo.com', Protocol: SMTP, Server Response:
>>> '530 authentication required - for help go to
>>> http://help.yahoo.com/help/us/sbc/dsl/mail/pop/pop-11.html',
>>> Port: 25, Secure(SSL): No, Server Error: 530, Error
>>> Number: 0x800CCC78."
>>>
>>> As my authentication works when originating outgoing
>>> messages, I am confused by the above.
>>> Your help would be greatly appreciated.
>
>

"Gary VanderMolen" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
>I also have an @sbcglobal.net address, and those settings
>work fine for me. Do you get an error message when you
> try to send? If so, copy it and post it here.

I do get an error message; precisely the same as posted
below.
Thank you for your patience.
>
> Gary VanderMolen
>
> "GO" <(E-Mail Removed)> wrote in message
> news:F8B2AD0C-B494-43E9-BF4F-(E-Mail Removed)...
>> "Gary VanderMolen" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>> You should be using port 465, with SSL, authentication
>>> required:
>>> http://helpme.att.net/article.php?item=10918
>>
>> Having done all that, I cannot send any e-mail at all.
>> My ISP online help suggested I change everything back to
>> the original settings and I STILL cannot send anything at
>> all.
>>>
>>> Gary VanderMolen
>>>
>>> "GO" <(E-Mail Removed)> wrote in message
>>> news:1678CBD0-A460-4719-BD18-(E-Mail Removed)...
>>>> Everything in Vista Mail (Home Basic) is working
>>>> perfectly, except that I cannot reply to any e-mail.
>>>> The error message produced is: "The message could not
>>>> be sent. The authentication setting might not be
>>>> correct for your outgoing e-mail [SMTP] server. For
>>>> help solving this problem, go to Help, search for
>>>> "Troubleshoot Windows Mail", and read the "I'm having
>>>> problems sending e-mail" section. If you need help
>>>> determining the proper server settings, please contact
>>>> your e-mail service provider."
>>>>
>>>> I did not try this, as I am NOT having any problem
>>>> sending e-mail if I originate the message.
>>>>
>>>> "The rejected e-mail address was
>>>> '(E-Mail Removed)'. Subject 'Re: (deleted detail
>>>> which contains private info of a third party), Account:
>>>> 'pop.att.yahoo.com', Server: 'smtp.att.yahoo.com',
>>>> Protocol: SMTP, Server Response: '530 authentication
>>>> required - for help go to
>>>> http://help.yahoo.com/help/us/sbc/dsl/mail/pop/pop-11.html',
>>>> Port: 25, Secure(SSL): No, Server Error: 530, Error
>>>> Number: 0x800CCC78."
>>>>
>>>> As my authentication works when originating outgoing
>>>> messages, I am confused by the above.
>>>> Your help would be greatly appreciated.
>>

If the error is precisely the same as before then you did not
implement the recommended changes: port 25 should be
port 465, SSL should be turned on. Do you have "My server
requires authentication" checked?

Gary VanderMolen

"GO" <(E-Mail Removed)> wrote in message news:BD7C3093-10FF-45B9-A911-(E-Mail Removed)...
> "Gary VanderMolen" <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
>>I also have an @sbcglobal.net address, and those settings
>>work fine for me. Do you get an error message when you
>> try to send? If so, copy it and post it here.
>
> I do get an error message; precisely the same as posted
> below.
> Thank you for your patience.
>>
>> Gary VanderMolen
>>
>> "GO" <(E-Mail Removed)> wrote in message
>> news:F8B2AD0C-B494-43E9-BF4F-(E-Mail Removed)...
>>> "Gary VanderMolen" <(E-Mail Removed)> wrote in message
>>> news:(E-Mail Removed)...
>>>> You should be using port 465, with SSL, authentication
>>>> required:
>>>> http://helpme.att.net/article.php?item=10918
>>>
>>> Having done all that, I cannot send any e-mail at all.
>>> My ISP online help suggested I change everything back to
>>> the original settings and I STILL cannot send anything at
>>> all.
>>>>
>>>> Gary VanderMolen
>>>>
>>>> "GO" <(E-Mail Removed)> wrote in message
>>>> news:1678CBD0-A460-4719-BD18-(E-Mail Removed)...
>>>>> Everything in Vista Mail (Home Basic) is working
>>>>> perfectly, except that I cannot reply to any e-mail.
>>>>> The error message produced is: "The message could not
>>>>> be sent. The authentication setting might not be
>>>>> correct for your outgoing e-mail [SMTP] server. For
>>>>> help solving this problem, go to Help, search for
>>>>> "Troubleshoot Windows Mail", and read the "I'm having
>>>>> problems sending e-mail" section. If you need help
>>>>> determining the proper server settings, please contact
>>>>> your e-mail service provider."
>>>>>
>>>>> I did not try this, as I am NOT having any problem
>>>>> sending e-mail if I originate the message.
>>>>>
>>>>> "The rejected e-mail address was
>>>>> '(E-Mail Removed)'. Subject 'Re: (deleted detail
>>>>> which contains private info of a third party), Account:
>>>>> 'pop.att.yahoo.com', Server: 'smtp.att.yahoo.com',
>>>>> Protocol: SMTP, Server Response: '530 authentication
>>>>> required - for help go to
>>>>> http://help.yahoo.com/help/us/sbc/dsl/mail/pop/pop-11.html',
>>>>> Port: 25, Secure(SSL): No, Server Error: 530, Error
>>>>> Number: 0x800CCC78."
>>>>>
>>>>> As my authentication works when originating outgoing
>>>>> messages, I am confused by the above.
>>>>> Your help would be greatly appreciated.
>>>
>
>

"Gary VanderMolen" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> If the error is precisely the same as before then you did
> not implement the recommended changes: port 25 should be
> port 465, SSL should be turned on. Do you have "My server
> requires authentication" checked?

I had the suggested changes in place (SSL, ports 465 & 995
and a server name change). Having done that, I could no
longer send e-mail at all (where before I was only unable to
to reply - I could send if I originated mail, or if I
forwarded). When I contacted Yahoo Mail help, they told me
to change everything back. After doing that (second)
change, I still could no longer send at all. In every
institution of recommended changes, I received precisely the
same error message. I did close and re-open Windows Mail
after each change, then check to be sure the new settings
were in place before retesting.
I feel I'm missing something obvious, but I'm jiggered if I
know what. Is there a ghost in the machine (deus ex
machina?)
>
> Gary VanderMolen
>
> "GO" <(E-Mail Removed)> wrote in message
> news:BD7C3093-10FF-45B9-A911-(E-Mail Removed)...
>> "Gary VanderMolen" <(E-Mail Removed)> wrote in message
>> news:%(E-Mail Removed)...
>>>I also have an @sbcglobal.net address, and those settings
>>>work fine for me. Do you get an error message when you
>>> try to send? If so, copy it and post it here.
>>
>> I do get an error message; precisely the same as posted
>> below.
>> Thank you for your patience.
>>>
>>> Gary VanderMolen
>>>
>>> "GO" <(E-Mail Removed)> wrote in message
>>> news:F8B2AD0C-B494-43E9-BF4F-(E-Mail Removed)...
>>>> "Gary VanderMolen" <(E-Mail Removed)> wrote in
>>>> message news:(E-Mail Removed)...
>>>>> You should be using port 465, with SSL, authentication
>>>>> required:
>>>>> http://helpme.att.net/article.php?item=10918
>>>>
>>>> Having done all that, I cannot send any e-mail at all.
>>>> My ISP online help suggested I change everything back
>>>> to the original settings and I STILL cannot send
>>>> anything at all.
>>>>>
>>>>> Gary VanderMolen
>>>>>
>>>>> "GO" <(E-Mail Removed)> wrote in message
>>>>> news:1678CBD0-A460-4719-BD18-(E-Mail Removed)...
>>>>>> Everything in Vista Mail (Home Basic) is working
>>>>>> perfectly, except that I cannot reply to any e-mail.
>>>>>> The error message produced is: "The message could not
>>>>>> be sent. The authentication setting might not be
>>>>>> correct for your outgoing e-mail [SMTP] server. For
>>>>>> help solving this problem, go to Help, search for
>>>>>> "Troubleshoot Windows Mail", and read the "I'm having
>>>>>> problems sending e-mail" section. If you need help
>>>>>> determining the proper server settings, please
>>>>>> contact your e-mail service provider."
>>>>>>
>>>>>> I did not try this, as I am NOT having any problem
>>>>>> sending e-mail if I originate the message.
>>>>>>
>>>>>> "The rejected e-mail address was
>>>>>> '(E-Mail Removed)'. Subject 'Re: (deleted detail
>>>>>> which contains private info of a third party),
>>>>>> Account: 'pop.att.yahoo.com', Server:
>>>>>> 'smtp.att.yahoo.com', Protocol: SMTP, Server
>>>>>> Response: '530 authentication required - for help go
>>>>>> to
>>>>>> http://help.yahoo.com/help/us/sbc/dsl/mail/pop/pop-11.html',
>>>>>> Port: 25, Secure(SSL): No, Server Error: 530, Error
>>>>>> Number: 0x800CCC78."
>>>>>>
>>>>>> As my authentication works when originating outgoing
>>>>>> messages, I am confused by the above.
>>>>>> Your help would be greatly appreciated.
>>>>
>>

"Gary VanderMolen" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> If the error is precisely the same as before then you did
> not implement the recommended changes: port 25 should be
> port 465, SSL should be turned on. Do you have "My server
> requires authentication" checked?
>
> Gary

Mr. VanderMolen, thank you for your efforts.
The error was a typo; I had two dots in the smtp server
name: smtp..att.yahoo.com.
I very cleverly duplicated this error when I made the second
set of changes.
All is now well, with the configuration you suggested.
Thank you MUCH.


>
> "GO" <(E-Mail Removed)> wrote in message
> news:BD7C3093-10FF-45B9-A911-(E-Mail Removed)...
>> "Gary VanderMolen" <(E-Mail Removed)> wrote in message
>> news:%(E-Mail Removed)...
>>>I also have an @sbcglobal.net address, and those settings
>>>work fine for me. Do you get an error message when you
>>> try to send? If so, copy it and post it here.
>>
>> I do get an error message; precisely the same as posted
>> below.
>> Thank you for your patience.
>>>
>>> Gary VanderMolen
>>>
>>> "GO" <(E-Mail Removed)> wrote in message
>>> news:F8B2AD0C-B494-43E9-BF4F-(E-Mail Removed)...
>>>> "Gary VanderMolen" <(E-Mail Removed)> wrote in
>>>> message news:(E-Mail Removed)...
>>>>> You should be using port 465, with SSL, authentication
>>>>> required:
>>>>> http://helpme.att.net/article.php?item=10918
>>>>
>>>> Having done all that, I cannot send any e-mail at all.
>>>> My ISP online help suggested I change everything back
>>>> to the original settings and I STILL cannot send
>>>> anything at all.
>>>>>
>>>>> Gary VanderMolen
>>>>>
>>>>> "GO" <(E-Mail Removed)> wrote in message
>>>>> news:1678CBD0-A460-4719-BD18-(E-Mail Removed)...
>>>>>> Everything in Vista Mail (Home Basic) is working
>>>>>> perfectly, except that I cannot reply to any e-mail.
>>>>>> The error message produced is: "The message could not
>>>>>> be sent. The authentication setting might not be
>>>>>> correct for your outgoing e-mail [SMTP] server. For
>>>>>> help solving this problem, go to Help, search for
>>>>>> "Troubleshoot Windows Mail", and read the "I'm having
>>>>>> problems sending e-mail" section. If you need help
>>>>>> determining the proper server settings, please
>>>>>> contact your e-mail service provider."
>>>>>>
>>>>>> I did not try this, as I am NOT having any problem
>>>>>> sending e-mail if I originate the message.
>>>>>>
>>>>>> "The rejected e-mail address was
>>>>>> '(E-Mail Removed)'. Subject 'Re: (deleted detail
>>>>>> which contains private info of a third party),
>>>>>> Account: 'pop.att.yahoo.com', Server:
>>>>>> 'smtp.att.yahoo.com', Protocol: SMTP, Server
>>>>>> Response: '530 authentication required - for help go
>>>>>> to
>>>>>> http://help.yahoo.com/help/us/sbc/dsl/mail/pop/pop-11.html',
>>>>>> Port: 25, Secure(SSL): No, Server Error: 530, Error
>>>>>> Number: 0x800CCC78."
>>>>>>
>>>>>> As my authentication works when originating outgoing
>>>>>> messages, I am confused by the above.
>>>>>> Your help would be greatly appreciated.
>>>>
>>

It sounds like something in your WinMail is seriously corrupted.
At this point I can only recommend the drastic fix that
Steve Cochran suggests, wiping out the database: "Go to
Tools | Options | Maintenance | Advanced | Store Folder to find the message
store location. Then move everything under that Windows Mail directory to
another directory. Then restart WinMail and it will open fresh with nothing
in the database. You can then add your accounts and if they work correctly
then you can use File | Import | Messages and choose WinMail format and
point to the directory to which you moved the files."

Gary VanderMolen

"GO" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> "Gary VanderMolen" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> If the error is precisely the same as before then you did
>> not implement the recommended changes: port 25 should be
>> port 465, SSL should be turned on. Do you have "My server
>> requires authentication" checked?
>
> I had the suggested changes in place (SSL, ports 465 & 995
> and a server name change). Having done that, I could no
> longer send e-mail at all (where before I was only unable to
> to reply - I could send if I originated mail, or if I
> forwarded). When I contacted Yahoo Mail help, they told me
> to change everything back. After doing that (second)
> change, I still could no longer send at all. In every
> institution of recommended changes, I received precisely the
> same error message. I did close and re-open Windows Mail
> after each change, then check to be sure the new settings
> were in place before retesting.
> I feel I'm missing something obvious, but I'm jiggered if I
> know what. Is there a ghost in the machine (deus ex
> machina?)
>>
>> Gary VanderMolen
>>
>> "GO" <(E-Mail Removed)> wrote in message
>> news:BD7C3093-10FF-45B9-A911-(E-Mail Removed)...
>>> "Gary VanderMolen" <(E-Mail Removed)> wrote in message
>>> news:%(E-Mail Removed)...
>>>>I also have an @sbcglobal.net address, and those settings
>>>>work fine for me. Do you get an error message when you
>>>> try to send? If so, copy it and post it here.
>>>
>>> I do get an error message; precisely the same as posted
>>> below.
>>> Thank you for your patience.
>>>>
>>>> Gary VanderMolen
>>>>
>>>> "GO" <(E-Mail Removed)> wrote in message
>>>> news:F8B2AD0C-B494-43E9-BF4F-(E-Mail Removed)...
>>>>> "Gary VanderMolen" <(E-Mail Removed)> wrote in
>>>>> message news:(E-Mail Removed)...
>>>>>> You should be using port 465, with SSL, authentication
>>>>>> required:
>>>>>> http://helpme.att.net/article.php?item=10918
>>>>>
>>>>> Having done all that, I cannot send any e-mail at all.
>>>>> My ISP online help suggested I change everything back
>>>>> to the original settings and I STILL cannot send
>>>>> anything at all.
>>>>>>
>>>>>> Gary VanderMolen
>>>>>>
>>>>>> "GO" <(E-Mail Removed)> wrote in message
>>>>>> news:1678CBD0-A460-4719-BD18-(E-Mail Removed)...
>>>>>>> Everything in Vista Mail (Home Basic) is working
>>>>>>> perfectly, except that I cannot reply to any e-mail.
>>>>>>> The error message produced is: "The message could not
>>>>>>> be sent. The authentication setting might not be
>>>>>>> correct for your outgoing e-mail [SMTP] server. For
>>>>>>> help solving this problem, go to Help, search for
>>>>>>> "Troubleshoot Windows Mail", and read the "I'm having
>>>>>>> problems sending e-mail" section. If you need help
>>>>>>> determining the proper server settings, please
>>>>>>> contact your e-mail service provider."
>>>>>>>
>>>>>>> I did not try this, as I am NOT having any problem
>>>>>>> sending e-mail if I originate the message.
>>>>>>>
>>>>>>> "The rejected e-mail address was
>>>>>>> '(E-Mail Removed)'. Subject 'Re: (deleted detail
>>>>>>> which contains private info of a third party),
>>>>>>> Account: 'pop.att.yahoo.com', Server:
>>>>>>> 'smtp.att.yahoo.com', Protocol: SMTP, Server
>>>>>>> Response: '530 authentication required - for help go
>>>>>>> to
>>>>>>> http://help.yahoo.com/help/us/sbc/dsl/mail/pop/pop-11.html',
>>>>>>> Port: 25, Secure(SSL): No, Server Error: 530, Error
>>>>>>> Number: 0x800CCC78."
>>>>>>>
>>>>>>> As my authentication works when originating outgoing
>>>>>>> messages, I am confused by the above.
>>>>>>> Your help would be greatly appreciated.
>>>>>
>>>
>
>

"GO" <(E-Mail Removed)> wrote in message news:34AE98DC-3ECB-4D5A-88EF-(E-Mail Removed)...
> Mr. VanderMolen, thank you for your efforts.
> The error was a typo; I had two dots in the smtp server
> name: smtp..att.yahoo.com.
> I very cleverly duplicated this error when I made the second
> set of changes.
> All is now well, with the configuration you suggested.
> Thank you MUCH.

Glad you got it figured out.
This is why I advocate doing a "copy and paste" on the error
message instead of trying to transcribe it manually.
--
Gary VanderMolen