Using Windows XP and NAV 2003. Norton detected two viruses with .dll
extensions in c:\windows\system32 folder. Cannot quarantine or delete
because they are being used by windows (or some other program). How can I
delete these? Please Help.

Louie

On Sun, 25 Jul 2004 20:11:09 -0500, Luigi <(E-Mail Removed)> wrote:

> Using Windows XP and NAV 2003. Norton detected two viruses with .dll
> extensions in c:\windows\system32 folder. Cannot quarantine or delete
> because they are being used by windows (or some other program). How can I
> delete these? Please Help.

Try running the scan, or manually deleting the files in safe mode.

See http://service1.symantec.com/SUPPORT..._nam#_Section4
for instructions on how to get into safe mode.

Regards, Dave Hodgins

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In Message-ID:<P8WdnaF6tdyrx5ncRVn-(E-Mail Removed)> posted on Sun, 25 Jul
2004 20:11:09 -0500, Luigi wrote: Begin

>Using Windows XP and NAV 2003. Norton detected two viruses with .dll
>extensions in c:\windows\system32 folder. Cannot quarantine or delete
>because they are being used by windows (or some other program). How can I
>delete these? Please Help.
>
>Louie
>

Download this utility, place path to the file to delete in the killing
field, and reboot. Careful, don't kill the kernal <g>
http://download.broadbandmedic.com/KillBox.exe

--

Bart

In Message-ID:<(E-Mail Removed)> posted on Sun, 25 Jul
2004 19:42:29 -0700, Bart Bailey wrote: Begin

>In Message-ID:<P8WdnaF6tdyrx5ncRVn-(E-Mail Removed)> posted on Sun, 25 Jul
>2004 20:11:09 -0500, Luigi wrote: Begin
>
>>Using Windows XP and NAV 2003. Norton detected two viruses with .dll
>>extensions in c:\windows\system32 folder. Cannot quarantine or delete
>>because they are being used by windows (or some other program). How can I
>>delete these? Please Help.
>>
>>Louie
>>
>
>Download this utility, place path to the file to delete in the killing
>field, and reboot. Careful, don't kill the kernal <g>
>http://download.broadbandmedic.com/KillBox.exe

If that doesn't work, here's a nifty context menu addition called
"Remove on Reboot"
http://www.snapfiles.com/get/removereboot.html

--

Bart