Hi Jeanne,
Get Dell back on the phone, this is an issue with the key they supplied you
with.
--
Best of Luck,
Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help -
www.rickrogers.org
"Jeanne" <(E-Mail Removed)> wrote in message
news:037801c399b9$a3659990$(E-Mail Removed)...
> With the assistance of a tech person over the phone from
> Dell, we have reloaded Microsoft XP. I lost all previous
> files in doing this. Now, I am prompted to re=register
> my Windows XP software and have been unsucessful both via
> email and phone to get it registered. Seems that my
> product key is invalid (like I pirated the software or
> something)and I can't seem to get this resolved. Anyone
> have an answer?