PC Review


Reply
Thread Tools Rate Thread

Cannot receive or send e-mail getting error

 
 
Susan Lane
Guest
Posts: n/a
 
      17th Jan 2008
I have all of a sudden stopped being able to send or receive messages. I have
read through most of the discussion questions on this site and tried just
about everything. I have uninstalled my Macafee and installed vista. I am not
sure how to diable the e-mail scanning. I read the website refernce referred
to in previous post, but I still cannot figure out how to enable it. I have
deleted my e-mail account and rebooted it. Disabled the SSL and I am still
getting the following error

Account: 'mail.brockweb.com', Server: 'mail.brockweb.com', Protocol: POP3,
Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC92

When I click send/receive it asks me for my username and password and when
entered it just keeps going back to asking for username and password. When
you close the window it gives you the above error.

Please help I am so frustrated.

Susan
--
Susan
 
Reply With Quote
 
 
 
 
Guest
Posts: n/a
 
      17th Jan 2008

"Susan Lane" <(E-Mail Removed)> wrote in message
news:2D41BEB7-F699-439D-ACB5-(E-Mail Removed)...
>I have all of a sudden stopped being able to send or receive messages. I
>have
> read through most of the discussion questions on this site and tried just
> about everything. I have uninstalled my Macafee and installed vista. I am
> not
> sure how to diable the e-mail scanning. I read the website refernce
> referred
> to in previous post, but I still cannot figure out how to enable it. I
> have
> deleted my e-mail account and rebooted it. Disabled the SSL and I am still
> getting the following error
>
> Account: 'mail.brockweb.com', Server: 'mail.brockweb.com', Protocol: POP3,
> Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server
> Error: 0x800CCC90, Error Number: 0x800CCC92
>
> When I click send/receive it asks me for my username and password and when
> entered it just keeps going back to asking for username and password. When
> you close the window it gives you the above error.
>
> Please help I am so frustrated.
>
> Susan
> --
> Susan


You may need this to clean up after the McAfee uninstall:

<http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type=TS&ia=1>

brockweb.com doesn't seem to be an internet provider, so it may not
have its mail server set up correctly.

http://www.brockweb.com/

When I tried a tracert on mail.brockweb.com, I reached
mail15.intermedia.net instead. If intermedia.net is your email provider,
you may find this useful:

http://www.intermedia.net/support/kb...lt.asp?id=1019

Also, what do you mean that you installed Vista?

How to disable email scanning varies depends on what antivirus
program you have. Some don't let you disable it.


 
Reply With Quote
 
Guest
Posts: n/a
 
      17th Jan 2008
Your internet provider may have made a change to whether they let
connections to another company's port 25 through, without telling you.
I think the intermedia.net instructions include a way to use another
port if you have trouble with port 25.

The easiest way I've found to disable email scanning for the free
version of avast! is to uninstall it, then do a custom install where
you tell it to leave out the part that scans email. The paid version
may have more options I haven't seen.

http://www.avast.com/eng/avast_4_home.html

"Susan Lane" <(E-Mail Removed)> wrote in message
news:E5BC82E7-2EC4-4E3F-9895-(E-Mail Removed)...
> mail.brockweb.com is the server that I go through for work. My internet
> provider is mail.wildblue.net. I had my work e-mail set up from October to
> Novermber and then I could not send one day and I tried to do what I could
> to
> fix it and when I deleted and reentered the account I could then not send
> or
> receive. My personally e-mail on my home computer works just fine.
>
> My macafee had recently expired before this happened. I meant to say that
> I
> installed the avast that was recommended to install. I tried the web site
> to
> completely uninstall macafee like you said and then again deleted my
> e-mail
> and reentered it again and it still did not work. I have even tried to
> enter
> in my personal e-mail account and it won't even work.
>
> I cannot figure out how to disable the mail scan in avast. Is there a way?
>
> Thanks for your help.
>
> Susan
> Susan
>
>
> "(E-Mail Removed)" wrote:
>
>>
>> "Susan Lane" <(E-Mail Removed)> wrote in message
>> news:2D41BEB7-F699-439D-ACB5-(E-Mail Removed)...
>> >I have all of a sudden stopped being able to send or receive messages. I
>> >have
>> > read through most of the discussion questions on this site and tried
>> > just
>> > about everything. I have uninstalled my Macafee and installed vista. I
>> > am
>> > not
>> > sure how to diable the e-mail scanning. I read the website refernce
>> > referred
>> > to in previous post, but I still cannot figure out how to enable it. I
>> > have
>> > deleted my e-mail account and rebooted it. Disabled the SSL and I am
>> > still
>> > getting the following error
>> >
>> > Account: 'mail.brockweb.com', Server: 'mail.brockweb.com', Protocol:
>> > POP3,
>> > Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No,
>> > Server
>> > Error: 0x800CCC90, Error Number: 0x800CCC92
>> >
>> > When I click send/receive it asks me for my username and password and
>> > when
>> > entered it just keeps going back to asking for username and password.
>> > When
>> > you close the window it gives you the above error.
>> >
>> > Please help I am so frustrated.
>> >
>> > Susan
>> > --
>> > Susan

>>
>> You may need this to clean up after the McAfee uninstall:
>>
>> <http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type=TS&ia=1>
>>
>> brockweb.com doesn't seem to be an internet provider, so it may not
>> have its mail server set up correctly.
>>
>> http://www.brockweb.com/
>>
>> When I tried a tracert on mail.brockweb.com, I reached
>> mail15.intermedia.net instead. If intermedia.net is your email provider,
>> you may find this useful:
>>
>> http://www.intermedia.net/support/kb...lt.asp?id=1019
>>
>> Also, what do you mean that you installed Vista?
>>
>> How to disable email scanning varies depends on what antivirus
>> program you have. Some don't let you disable it.
>>
>>
>>



 
Reply With Quote
 
Euan
Guest
Posts: n/a
 
      18th Jan 2008
I am having exactly the same problems trying to access my windows mail.
Message received as below

Account: 'Slingshot', Server: 'pop3.slingshot.co.nz', Protocol: POP3,
Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC92

Dont think this has anything to do with Avast though

"Susan Lane" wrote:

> I have all of a sudden stopped being able to send or receive messages. I have
> read through most of the discussion questions on this site and tried just
> about everything. I have uninstalled my Macafee and installed vista. I am not
> sure how to diable the e-mail scanning. I read the website refernce referred
> to in previous post, but I still cannot figure out how to enable it. I have
> deleted my e-mail account and rebooted it. Disabled the SSL and I am still
> getting the following error
>
> Account: 'mail.brockweb.com', Server: 'mail.brockweb.com', Protocol: POP3,
> Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server
> Error: 0x800CCC90, Error Number: 0x800CCC92
>
> When I click send/receive it asks me for my username and password and when
> entered it just keeps going back to asking for username and password. When
> you close the window it gives you the above error.
>
> Please help I am so frustrated.
>
> Susan
> --
> Susan

 
Reply With Quote
 
Frank Saunders MS-MVP IE,OE/WM
Guest
Posts: n/a
 
      18th Jan 2008
"Susan Lane" <(E-Mail Removed)> wrote in message
news:2D41BEB7-F699-439D-ACB5-(E-Mail Removed)...
>I have all of a sudden stopped being able to send or receive messages. I
>have
> read through most of the discussion questions on this site and tried just
> about everything. I have uninstalled my Macafee and installed vista. I am
> not
> sure how to diable the e-mail scanning. I read the website refernce
> referred
> to in previous post, but I still cannot figure out how to enable it. I
> have
> deleted my e-mail account and rebooted it. Disabled the SSL and I am still
> getting the following error
>
> Account: 'mail.brockweb.com', Server: 'mail.brockweb.com', Protocol: POP3,
> Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server
> Error: 0x800CCC90, Error Number: 0x800CCC92
>
> When I click send/receive it asks me for my username and password and when
> entered it just keeps going back to asking for username and password. When
> you close the window it gives you the above error.
>
> Please help I am so frustrated.
>
> Susan
> --
> Susan


Some mail logons want you to use your entire address for a username and some
just want the part before the '@'. More and more are requiring that the
entire username be in lowercase.

Make sure your password is all in the correct case and that the port numbers
and security settings are those required by the server.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

 
Reply With Quote
 
Frank Saunders MS-MVP IE,OE/WM
Guest
Posts: n/a
 
      18th Jan 2008
Some mail logons want you to use your entire address for a username and some
just want the part before the '@'. More and more are requiring that the
entire username be in lowercase.

Make sure your password is all in the correct case and that the port numbers
and security settings are those required by the server.

"Euan" <(E-Mail Removed)> wrote in message
news:6CA060F1-A421-4F58-8BCD-(E-Mail Removed)...
>I am having exactly the same problems trying to access my windows mail.
> Message received as below
>
> Account: 'Slingshot', Server: 'pop3.slingshot.co.nz', Protocol: POP3,
> Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server
> Error: 0x800CCC90, Error Number: 0x800CCC92
>
> Dont think this has anything to do with Avast though
>
> "Susan Lane" wrote:
>
>> I have all of a sudden stopped being able to send or receive messages. I
>> have
>> read through most of the discussion questions on this site and tried just
>> about everything. I have uninstalled my Macafee and installed vista. I am
>> not
>> sure how to diable the e-mail scanning. I read the website refernce
>> referred
>> to in previous post, but I still cannot figure out how to enable it. I
>> have
>> deleted my e-mail account and rebooted it. Disabled the SSL and I am
>> still
>> getting the following error
>>
>> Account: 'mail.brockweb.com', Server: 'mail.brockweb.com', Protocol:
>> POP3,
>> Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server
>> Error: 0x800CCC90, Error Number: 0x800CCC92
>>
>> When I click send/receive it asks me for my username and password and
>> when
>> entered it just keeps going back to asking for username and password.
>> When
>> you close the window it gives you the above error.



--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

 
Reply With Quote
 
Guest
Posts: n/a
 
      18th Jan 2008
Slingshot.co.nz doesn't seem to have much of their connection information
available on the internet. You may have to go to other company's sites
to find much of it, such as these:

http://www.zeald.com/Resources/Email+Accounts.html

http://www.compserv.co.nz/ispinfo/ispinfo.htm

It's often recommended here that if you used a standard install for
avast!, you uninstall it and do a custom install that tells it to leave
out the part that scans email.

http://www.avast.com/eng/avast_4_home.html

"Euan" <(E-Mail Removed)> wrote in message
news:6CA060F1-A421-4F58-8BCD-(E-Mail Removed)...
>I am having exactly the same problems trying to access my windows mail.
> Message received as below
>
> Account: 'Slingshot', Server: 'pop3.slingshot.co.nz', Protocol: POP3,
> Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server
> Error: 0x800CCC90, Error Number: 0x800CCC92
>
> Dont think this has anything to do with Avast though
>
> "Susan Lane" wrote:
>
>> I have all of a sudden stopped being able to send or receive messages. I
>> have
>> read through most of the discussion questions on this site and tried just
>> about everything. I have uninstalled my Macafee and installed vista. I am
>> not
>> sure how to diable the e-mail scanning. I read the website refernce
>> referred
>> to in previous post, but I still cannot figure out how to enable it. I
>> have
>> deleted my e-mail account and rebooted it. Disabled the SSL and I am
>> still
>> getting the following error
>>
>> Account: 'mail.brockweb.com', Server: 'mail.brockweb.com', Protocol:
>> POP3,
>> Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server
>> Error: 0x800CCC90, Error Number: 0x800CCC92
>>
>> When I click send/receive it asks me for my username and password and
>> when
>> entered it just keeps going back to asking for username and password.
>> When
>> you close the window it gives you the above error.
>>
>> Please help I am so frustrated.
>>
>> Susan
>> --
>> Susan



 
Reply With Quote
 
Gary VanderMolen
Guest
Posts: n/a
 
      18th Jan 2008
The error message you included pertains only to receiving.
Make sure that under username you are entering the full email
address, (E-Mail Removed).

I would have to see a separate send error message to diagnose
that condition, but in general, your ISP will not permit you to use
the port 25 SMTP server belonging to another outfit. You can
substitute the Wildblue.net SMTP server.

Both the sending and receiving issues may get resolved if you switch
to the newer settings recommended by Intermedia.net, the web hosting
provider for Brockweb.com. Use the setup instructions for OE6:
http://www.intermedia.net/support/kb...lt.asp?id=1019
and use mail15.intermedia.net for both the incoming and outgoing
mail servers.
--
Gary VanderMolen, MS-MVP (WLMail)



"Susan Lane" <(E-Mail Removed)> wrote in message news:E5BC82E7-2EC4-4E3F-9895-(E-Mail Removed)...
> mail.brockweb.com is the server that I go through for work. My internet
> provider is mail.wildblue.net. I had my work e-mail set up from October to
> Novermber and then I could not send one day and I tried to do what I could to
> fix it and when I deleted and reentered the account I could then not send or
> receive. My personally e-mail on my home computer works just fine.
>
> My macafee had recently expired before this happened. I meant to say that I
> installed the avast that was recommended to install. I tried the web site to
> completely uninstall macafee like you said and then again deleted my e-mail
> and reentered it again and it still did not work. I have even tried to enter
> in my personal e-mail account and it won't even work.
>
> I cannot figure out how to disable the mail scan in avast. Is there a way?
>
> Thanks for your help.
>
> Susan
> Susan
>
>
> "(E-Mail Removed)" wrote:
>
>>
>> "Susan Lane" <(E-Mail Removed)> wrote in message
>> news:2D41BEB7-F699-439D-ACB5-(E-Mail Removed)...
>> >I have all of a sudden stopped being able to send or receive messages. I
>> >have
>> > read through most of the discussion questions on this site and tried just
>> > about everything. I have uninstalled my Macafee and installed vista. I am
>> > not
>> > sure how to diable the e-mail scanning. I read the website refernce
>> > referred
>> > to in previous post, but I still cannot figure out how to enable it. I
>> > have
>> > deleted my e-mail account and rebooted it. Disabled the SSL and I am still
>> > getting the following error
>> >
>> > Account: 'mail.brockweb.com', Server: 'mail.brockweb.com', Protocol: POP3,
>> > Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server
>> > Error: 0x800CCC90, Error Number: 0x800CCC92
>> >
>> > When I click send/receive it asks me for my username and password and when
>> > entered it just keeps going back to asking for username and password. When
>> > you close the window it gives you the above error.
>> >
>> > Please help I am so frustrated.
>> >
>> > Susan
>> > --
>> > Susan

>>
>> You may need this to clean up after the McAfee uninstall:
>>
>> <http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=4105&partner=McAfee&type=TS&ia=1>
>>
>> brockweb.com doesn't seem to be an internet provider, so it may not
>> have its mail server set up correctly.
>>
>> http://www.brockweb.com/
>>
>> When I tried a tracert on mail.brockweb.com, I reached
>> mail15.intermedia.net instead. If intermedia.net is your email provider,
>> you may find this useful:
>>
>> http://www.intermedia.net/support/kb...lt.asp?id=1019
>>
>> Also, what do you mean that you installed Vista?
>>
>> How to disable email scanning varies depends on what antivirus
>> program you have. Some don't let you disable it.



 
Reply With Quote
 
P Ireland
Guest
Posts: n/a
 
      19th Jan 2008
I have the same problem, up till three weeks ago my e-mail was working fine ,
now I get a pop-up wanting my username and password, but does not accept
them. I have checked my settings against the ones on my desktop pc that is
running XP and they are the same. I don't have a problem accessing my email
server on it.

"Susan Lane" wrote:

> I have all of a sudden stopped being able to send or receive messages. I have
> read through most of the discussion questions on this site and tried just
> about everything. I have uninstalled my Macafee and installed vista. I am not
> sure how to diable the e-mail scanning. I read the website refernce referred
> to in previous post, but I still cannot figure out how to enable it. I have
> deleted my e-mail account and rebooted it. Disabled the SSL and I am still
> getting the following error
>
> Account: 'mail.brockweb.com', Server: 'mail.brockweb.com', Protocol: POP3,
> Server Response: '-ERR Login failed.', Port: 110, Secure(SSL): No, Server
> Error: 0x800CCC90, Error Number: 0x800CCC92
>
> When I click send/receive it asks me for my username and password and when
> entered it just keeps going back to asking for username and password. When
> you close the window it gives you the above error.
>
> Please help I am so frustrated.
>
> Susan
> --
> Susan

 
Reply With Quote
 
Gary VanderMolen
Guest
Posts: n/a
 
      19th Jan 2008
Which antivirus are you using? Some are not compatible with Windows Mail.

Your email account may have become corrupted. Delete that email account,
restart Windows Mail, then recreate that account.

--
Gary VanderMolen, MS-MVP (WLMail)


"P Ireland" <P (E-Mail Removed)> wrote in message news:F441A408-6568-4212-90D7-(E-Mail Removed)...
> I have the same problem, up till three weeks ago my e-mail was working fine ,
> now I get a pop-up wanting my username and password, but does not accept
> them. I have checked my settings against the ones on my desktop pc that is
> running XP and they are the same. I don't have a problem accessing my email
> server on it.



 
Reply With Quote
 
 
 
Reply

Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
error - can't send out BUT can receive mail Penny Windows Vista Mail 7 11th Sep 2009 06:40 PM
Re: Windows Mail Send and Receive Error PA Bear [MS MVP] Windows Vista Mail 1 5th May 2008 08:25 AM
Error of send & Receive mail =?Utf-8?B?Uml5YWRoIEhhc3Nhbg==?= Microsoft Outlook 0 6th Mar 2007 02:11 AM
(Error Number:0x80070057) Cannot send mail in Outlook 2000, but still receive mail.. ???? Aaron Microsoft Outlook 4 25th May 2004 02:29 PM
cannot receive mail, delete mail, or send mail. get an error message. dhicks Microsoft Outlook 1 16th Jan 2004 03:59 PM


Features
 

Advertising
 

Newsgroups
 


All times are GMT +1. The time now is 10:30 PM.