Cannot receive messages in Windows Mail from secondary e-mail acco

's Computer Specifications

Account: 'mail.comcast.net (1)', Server: 'mail.comcast.net', Protocol: POP3,
Server Response: '-ERR invalid command', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC91

's Computer Specifications

Go to Tools, Accounts, select that mail account, Properties, Servers.
Uncheck the box for "Log on using Secure Password Authentication."

If that setting was already unchecked, which antivirus are you running?

--
Gary VanderMolen, MS-MVP (Mail)

"Raven Rob" <Raven (E-Mail Removed)> wrote in message news:C3B8D61D-16B7-4C05-BFE7-(E-Mail Removed)...
> Account: 'mail.comcast.net (1)', Server: 'mail.comcast.net', Protocol: POP3,
> Server Response: '-ERR invalid command', Port: 110, Secure(SSL): No, Server
> Error: 0x800CCC90, Error Number: 0x800CCC91

's Computer Specifications

Hi I'm having the exact same problem. I unchecked the log on using SPA but
nothing happened. I'm using Comodo anti virus. Thanks for any help you can
gie me Jennifer

"Gary VanderMolen" wrote:

> Go to Tools, Accounts, select that mail account, Properties, Servers.
> Uncheck the box for "Log on using Secure Password Authentication."
>
> If that setting was already unchecked, which antivirus are you running?
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Raven Rob" <Raven (E-Mail Removed)> wrote in message news:C3B8D61D-16B7-4C05-BFE7-(E-Mail Removed)...
> > Account: 'mail.comcast.net (1)', Server: 'mail.comcast.net', Protocol: POP3,
> > Server Response: '-ERR invalid command', Port: 110, Secure(SSL): No, Server
> > Error: 0x800CCC90, Error Number: 0x800CCC91
>
>
>

's Computer Specifications

Do you get an error message? If so, right-click on the error message,
copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)

"Jennifer" <(E-Mail Removed)> wrote in message news:4559954F-317C-40F4-811E-(E-Mail Removed)...
> Hi I'm having the exact same problem. I unchecked the log on using SPA but
> nothing happened. I'm using Comodo anti virus. Thanks for any help you can
> gie me Jennifer
>
> "Gary VanderMolen" wrote:
>
>> Go to Tools, Accounts, select that mail account, Properties, Servers.
>> Uncheck the box for "Log on using Secure Password Authentication."
>>
>> If that setting was already unchecked, which antivirus are you running?
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Raven Rob" <Raven (E-Mail Removed)> wrote in message news:C3B8D61D-16B7-4C05-BFE7-(E-Mail Removed)...
>> > Account: 'mail.comcast.net (1)', Server: 'mail.comcast.net', Protocol: POP3,
>> > Server Response: '-ERR invalid command', Port: 110, Secure(SSL): No, Server
>> > Error: 0x800CCC90, Error Number: 0x800CCC91
>>
>>
>>

's Computer Specifications

Same problem here - I have not had an issue in the last 1.5 years, but now I
am stuck. When I hit "send/recieve" it goes to Authenticating then I get a
Windows Security that says "logon to (my email address) Please verify that
both the username and password are correct for your mail server. I enter
both and it comes up again and I know I have the right password. When I
click "cancel" on that, this is my error:

Account: '(E-Mail Removed)', Server: 'pop.domainnamesanity.com', Protocol:
POP3, Server Response: '-ERR invalid username or password', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

then

"Gary VanderMolen" wrote:

> Do you get an error message? If so, right-click on the error message,
> copy, then paste it into a reply here.
> We can't do much troubleshooting without the complete error message.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Jennifer" <(E-Mail Removed)> wrote in message news:4559954F-317C-40F4-811E-(E-Mail Removed)...
> > Hi I'm having the exact same problem. I unchecked the log on using SPA but
> > nothing happened. I'm using Comodo anti virus. Thanks for any help you can
> > gie me Jennifer
> >
> > "Gary VanderMolen" wrote:
> >
> >> Go to Tools, Accounts, select that mail account, Properties, Servers.
> >> Uncheck the box for "Log on using Secure Password Authentication."
> >>
> >> If that setting was already unchecked, which antivirus are you running?
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "Raven Rob" <Raven (E-Mail Removed)> wrote in message news:C3B8D61D-16B7-4C05-BFE7-(E-Mail Removed)...
> >> > Account: 'mail.comcast.net (1)', Server: 'mail.comcast.net', Protocol: POP3,
> >> > Server Response: '-ERR invalid command', Port: 110, Secure(SSL): No, Server
> >> > Error: 0x800CCC90, Error Number: 0x800CCC91
> >>
> >>
> >>
>
>
>

's Computer Specifications

I should mention I read the similiar posts here and did uncheck the box for
"Log on using Secure Password Authentication." and rebooted and swore a
lot...nothing has worked.....

"Amy" wrote:

> Same problem here - I have not had an issue in the last 1.5 years, but now I
> am stuck. When I hit "send/recieve" it goes to Authenticating then I get a
> Windows Security that says "logon to (my email address) Please verify that
> both the username and password are correct for your mail server. I enter
> both and it comes up again and I know I have the right password. When I
> click "cancel" on that, this is my error:
>
> Account: '(E-Mail Removed)', Server: 'pop.domainnamesanity.com', Protocol:
> POP3, Server Response: '-ERR invalid username or password', Port: 110,
> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
>
> then
>
> "Gary VanderMolen" wrote:
>
> > Do you get an error message? If so, right-click on the error message,
> > copy, then paste it into a reply here.
> > We can't do much troubleshooting without the complete error message.
> >
> > --
> > Gary VanderMolen, MS-MVP (Mail)
> >
> >
> > "Jennifer" <(E-Mail Removed)> wrote in message news:4559954F-317C-40F4-811E-(E-Mail Removed)...
> > > Hi I'm having the exact same problem. I unchecked the log on using SPA but
> > > nothing happened. I'm using Comodo anti virus. Thanks for any help you can
> > > gie me Jennifer
> > >
> > > "Gary VanderMolen" wrote:
> > >
> > >> Go to Tools, Accounts, select that mail account, Properties, Servers.
> > >> Uncheck the box for "Log on using Secure Password Authentication."
> > >>
> > >> If that setting was already unchecked, which antivirus are you running?
> > >>
> > >> --
> > >> Gary VanderMolen, MS-MVP (Mail)
> > >>
> > >>
> > >> "Raven Rob" <Raven (E-Mail Removed)> wrote in message news:C3B8D61D-16B7-4C05-BFE7-(E-Mail Removed)...
> > >> > Account: 'mail.comcast.net (1)', Server: 'mail.comcast.net', Protocol: POP3,
> > >> > Server Response: '-ERR invalid command', Port: 110, Secure(SSL): No, Server
> > >> > Error: 0x800CCC90, Error Number: 0x800CCC91
> > >>
> > >>
> > >>
> >
> >
> >

's Computer Specifications

and I completely disabled my firewall just to check if that was it (it wasn't)

"Amy" wrote:

> Same problem here - I have not had an issue in the last 1.5 years, but now I
> am stuck. When I hit "send/recieve" it goes to Authenticating then I get a
> Windows Security that says "logon to (my email address) Please verify that
> both the username and password are correct for your mail server. I enter
> both and it comes up again and I know I have the right password. When I
> click "cancel" on that, this is my error:
>
> Account: '(E-Mail Removed)', Server: 'pop.domainnamesanity.com', Protocol:
> POP3, Server Response: '-ERR invalid username or password', Port: 110,
> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
>
> then
>
> "Gary VanderMolen" wrote:
>
> > Do you get an error message? If so, right-click on the error message,
> > copy, then paste it into a reply here.
> > We can't do much troubleshooting without the complete error message.
> >
> > --
> > Gary VanderMolen, MS-MVP (Mail)
> >
> >
> > "Jennifer" <(E-Mail Removed)> wrote in message news:4559954F-317C-40F4-811E-(E-Mail Removed)...
> > > Hi I'm having the exact same problem. I unchecked the log on using SPA but
> > > nothing happened. I'm using Comodo anti virus. Thanks for any help you can
> > > gie me Jennifer
> > >
> > > "Gary VanderMolen" wrote:
> > >
> > >> Go to Tools, Accounts, select that mail account, Properties, Servers.
> > >> Uncheck the box for "Log on using Secure Password Authentication."
> > >>
> > >> If that setting was already unchecked, which antivirus are you running?
> > >>
> > >> --
> > >> Gary VanderMolen, MS-MVP (Mail)
> > >>
> > >>
> > >> "Raven Rob" <Raven (E-Mail Removed)> wrote in message news:C3B8D61D-16B7-4C05-BFE7-(E-Mail Removed)...
> > >> > Account: 'mail.comcast.net (1)', Server: 'mail.comcast.net', Protocol: POP3,
> > >> > Server Response: '-ERR invalid command', Port: 110, Secure(SSL): No, Server
> > >> > Error: 0x800CCC90, Error Number: 0x800CCC91
> > >>
> > >>
> > >>
> >
> >
> >

's Computer Specifications

If you are sure you are using the correct username and password,
one possible cause for that error is account corruption. One thing
you might try as a possible quick fix is to delete that corrupted
account, restart Windows Mail, then recreate that mail account.
If that doesn't fix it, more drastic measures will have to be taken.

Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)

"Amy" <(E-Mail Removed)> wrote in message news:C1CB6AA2-BA86-417F-81BD-(E-Mail Removed)...
> Same problem here - I have not had an issue in the last 1.5 years, but now I
> am stuck. When I hit "send/recieve" it goes to Authenticating then I get a
> Windows Security that says "logon to (my email address) Please verify that
> both the username and password are correct for your mail server. I enter
> both and it comes up again and I know I have the right password. When I
> click "cancel" on that, this is my error:
>
> Account: '(E-Mail Removed)', Server: 'pop.domainnamesanity.com', Protocol:
> POP3, Server Response: '-ERR invalid username or password', Port: 110,
> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
>
> then
>
> "Gary VanderMolen" wrote:
>
>> Do you get an error message? If so, right-click on the error message,
>> copy, then paste it into a reply here.
>> We can't do much troubleshooting without the complete error message.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Jennifer" <(E-Mail Removed)> wrote in message news:4559954F-317C-40F4-811E-(E-Mail Removed)...
>> > Hi I'm having the exact same problem. I unchecked the log on using SPA but
>> > nothing happened. I'm using Comodo anti virus. Thanks for any help you can
>> > gie me Jennifer
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Go to Tools, Accounts, select that mail account, Properties, Servers.
>> >> Uncheck the box for "Log on using Secure Password Authentication."
>> >>
>> >> If that setting was already unchecked, which antivirus are you running?
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "Raven Rob" <Raven (E-Mail Removed)> wrote in message
>> >> news:C3B8D61D-16B7-4C05-BFE7-(E-Mail Removed)...
>> >> > Account: 'mail.comcast.net (1)', Server: 'mail.comcast.net', Protocol: POP3,
>> >> > Server Response: '-ERR invalid command', Port: 110, Secure(SSL): No, Server
>> >> > Error: 0x800CCC90, Error Number: 0x800CCC91
>> >>
>> >>
>> >>
>>
>>
>>

's Computer Specifications

I turned off my antivirus.
I am sure I have the right password & that my caps lock is not on
I added Windows Live Mail, but still need to get my email through another
provider as I have a personalized email address (if there is a way around
this where I can keep my email address, please let me know)
I deleted the Windows Mail account & then recreated it.
I've rebooted several times.
Still having problem. I did not do anything different yesterday so why did
this error start??
The error I am now getting is 0x800CCC17 - different from last night but
with the same (non) results with my email.
I am getting very frustrated & tired of spending time on this - please help.

"Gary VanderMolen" wrote:

> If you are sure you are using the correct username and password,
> one possible cause for that error is account corruption. One thing
> you might try as a possible quick fix is to delete that corrupted
> account, restart Windows Mail, then recreate that mail account.
> If that doesn't fix it, more drastic measures will have to be taken.
>
> Which antivirus are you running?
> As a minimum, email scanning in the antivirus must be turned off,
> although that may not be sufficient to eliminate all bad effects.
> In a worst case scenario, your antivirus may need to be uninstalled.
>
> If turning off the email scanning function does not resolve your problem,
> consider upgrading to Windows Live Mail, because it is less prone to
> suffering bad effects from overly aggressive antivirus programs.
> http://get.live.com/wlmail/overview
>
> Email scanning in any antivirus must be disabled, for reasons
> explained here:
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Amy" <(E-Mail Removed)> wrote in message news:C1CB6AA2-BA86-417F-81BD-(E-Mail Removed)...
> > Same problem here - I have not had an issue in the last 1.5 years, but now I
> > am stuck. When I hit "send/recieve" it goes to Authenticating then I get a
> > Windows Security that says "logon to (my email address) Please verify that
> > both the username and password are correct for your mail server. I enter
> > both and it comes up again and I know I have the right password. When I
> > click "cancel" on that, this is my error:
> >
> > Account: '(E-Mail Removed)', Server: 'pop.domainnamesanity.com', Protocol:
> > POP3, Server Response: '-ERR invalid username or password', Port: 110,
> > Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
> >
> > then
> >
> > "Gary VanderMolen" wrote:
> >
> >> Do you get an error message? If so, right-click on the error message,
> >> copy, then paste it into a reply here.
> >> We can't do much troubleshooting without the complete error message.
> >>
> >> --
> >> Gary VanderMolen, MS-MVP (Mail)
> >>
> >>
> >> "Jennifer" <(E-Mail Removed)> wrote in message news:4559954F-317C-40F4-811E-(E-Mail Removed)...
> >> > Hi I'm having the exact same problem. I unchecked the log on using SPA but
> >> > nothing happened. I'm using Comodo anti virus. Thanks for any help you can
> >> > gie me Jennifer
> >> >
> >> > "Gary VanderMolen" wrote:
> >> >
> >> >> Go to Tools, Accounts, select that mail account, Properties, Servers.
> >> >> Uncheck the box for "Log on using Secure Password Authentication."
> >> >>
> >> >> If that setting was already unchecked, which antivirus are you running?
> >> >>
> >> >> --
> >> >> Gary VanderMolen, MS-MVP (Mail)
> >> >>
> >> >>
> >> >> "Raven Rob" <Raven (E-Mail Removed)> wrote in message
> >> >> news:C3B8D61D-16B7-4C05-BFE7-(E-Mail Removed)...
> >> >> > Account: 'mail.comcast.net (1)', Server: 'mail.comcast.net', Protocol: POP3,
> >> >> > Server Response: '-ERR invalid command', Port: 110, Secure(SSL): No, Server
> >> >> > Error: 0x800CCC90, Error Number: 0x800CCC91
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>

's Computer Specifications

Which antivirus? Just turning it 'off' seldom eliminates all bad effects.

I don't understand your concern about keeping your email address.
Any email program will handle any email address (with a few exceptions).

I can't tell much from just that 0x800CCC17 error number. Please right-click
on the error message, copy, then paste the whole thing into a reply here.

--
Gary VanderMolen, MS-MVP (Mail)

"Amy" <(E-Mail Removed)> wrote in message news:AB30BF4F-15EB-41F7-B96A-(E-Mail Removed)...
>I turned off my antivirus.
> I am sure I have the right password & that my caps lock is not on
> I added Windows Live Mail, but still need to get my email through another
> provider as I have a personalized email address (if there is a way around
> this where I can keep my email address, please let me know)
> I deleted the Windows Mail account & then recreated it.
> I've rebooted several times.
> Still having problem. I did not do anything different yesterday so why did
> this error start??
> The error I am now getting is
- different from last night but
> with the same (non) results with my email.
> I am getting very frustrated & tired of spending time on this - please help.
>
>
> "Gary VanderMolen" wrote:
>
>> If you are sure you are using the correct username and password,
>> one possible cause for that error is account corruption. One thing
>> you might try as a possible quick fix is to delete that corrupted
>> account, restart Windows Mail, then recreate that mail account.
>> If that doesn't fix it, more drastic measures will have to be taken.
>>
>> Which antivirus are you running?
>> As a minimum, email scanning in the antivirus must be turned off,
>> although that may not be sufficient to eliminate all bad effects.
>> In a worst case scenario, your antivirus may need to be uninstalled.
>>
>> If turning off the email scanning function does not resolve your problem,
>> consider upgrading to Windows Live Mail, because it is less prone to
>> suffering bad effects from overly aggressive antivirus programs.
>> http://get.live.com/wlmail/overview
>>
>> Email scanning in any antivirus must be disabled, for reasons
>> explained here:
>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Amy" <(E-Mail Removed)> wrote in message news:C1CB6AA2-BA86-417F-81BD-(E-Mail Removed)...
>> > Same problem here - I have not had an issue in the last 1.5 years, but now I
>> > am stuck. When I hit "send/recieve" it goes to Authenticating then I get a
>> > Windows Security that says "logon to (my email address) Please verify that
>> > both the username and password are correct for your mail server. I enter
>> > both and it comes up again and I know I have the right password. When I
>> > click "cancel" on that, this is my error:
>> >
>> > Account: '(E-Mail Removed)', Server: 'pop.domainnamesanity.com', Protocol:
>> > POP3, Server Response: '-ERR invalid username or password', Port: 110,
>> > Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
>> >
>> > then
>> >
>> > "Gary VanderMolen" wrote:
>> >
>> >> Do you get an error message? If so, right-click on the error message,
>> >> copy, then paste it into a reply here.
>> >> We can't do much troubleshooting without the complete error message.
>> >>
>> >> --
>> >> Gary VanderMolen, MS-MVP (Mail)
>> >>
>> >>
>> >> "Jennifer" <(E-Mail Removed)> wrote in message news:4559954F-317C-40F4-811E-(E-Mail Removed)...
>> >> > Hi I'm having the exact same problem. I unchecked the log on using SPA but
>> >> > nothing happened. I'm using Comodo anti virus. Thanks for any help you can
>> >> > gie me Jennifer
>> >> >
>> >> > "Gary VanderMolen" wrote:
>> >> >
>> >> >> Go to Tools, Accounts, select that mail account, Properties, Servers.
>> >> >> Uncheck the box for "Log on using Secure Password Authentication."
>> >> >>
>> >> >> If that setting was already unchecked, which antivirus are you running?
>> >> >>
>> >> >> --
>> >> >> Gary VanderMolen, MS-MVP (Mail)
>> >> >>
>> >> >>
>> >> >> "Raven Rob" <Raven (E-Mail Removed)> wrote in message
>> >> >> news:C3B8D61D-16B7-4C05-BFE7-(E-Mail Removed)...
>> >> >> > Account: 'mail.comcast.net (1)', Server: 'mail.comcast.net', Protocol: POP3,
>> >> >> > Server Response: '-ERR invalid command', Port: 110, Secure(SSL): No, Server
>> >> >> > Error: 0x800CCC90, Error Number: 0x800CCC91
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>

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