Firewall settings and virus scanners are a common cause but without details
about what happens when you try, it is anyone's guess at this point.
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers
-----
"Jackson" <(E-Mail Removed)> wrote in message
news:30E7C1C0-2719-49DA-B79C-(E-Mail Removed)...
> After add a new account and all tests completed successfully, I still
> can't
> receive mail (pop3). However, under the same setting, it is no problem for
> outlook express. Why?