Senior support has not yet contacted me. They are supposed
to call "sometime" within the next 2-3 days. Glad this
computer isn't driving a home based business....!
>-----Original Message-----
>While I don't know the answer to your question, I feel
your pain with having to deal with technical support from
India. Ugh. Did MS senior support solve your problem?
>
> ----- Kent McDonald wrote: -----
>
> I recently was forced to re-install XP Home Edition
after
> a virus attack. Install was apparently successful.
Arrived
> at Welcome screen where my Login name and icon
appear.
> Clicking on my login, the system says it is loading
my
> personal preferences as normal. After 2-3 seconds
the
> following error dialog box appears. : "A problem
has
> prevented Windows from accurately checking the
status of
> the license for this computer. To proceed, your copy
of
> Windows must be activated with Microsoft. Do you
want to
> activate Windows now?"
>
> If I choose NO...the system closes my network
connection
> and returns me to the login. If I choose YES...the
system
> closes my network connection and returns me to the
login.
> No difference. I ended up on the phone with
Microsoft
> support (in New Delhi, India), for 3 hours as we
renamed
> various wpa files, deleted wpa files, made registry
> changes, altered the oobe file, etc. After NUMEROUS
start
> ups in safe mode and rebooting to try ONE MORE
TIME...The
> error message still persists. My problem was kicked
> upstairs to their senior analysts who are supposed
to call
> me sometime in the next 2-3 days to continue the
battle.
> Has anyone else been down this road???
>
> The OS is installed on an older HP desktop running a
PIII
> 500 Mhz processor. This system operated flawlessly
with XP
> Home edition til my virus attack. The virus was
detected
> and destroyed by McAfee. Apparently there are
residual
> repurcussions with which I am left to deal. Any
ideas?
>
>.
>
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