We have new HP LaserJet M2727nf with three trays. PC is Windows XP SP3 with
Office 2007 & IE7 already installed.

The default printer settings are to Automatically select a tray/paper and
this works from all applications.

If we manually change the printer from within an application to print to
tray 3 then this also works for all applications except Word 2007 - it will
print to tray 2. Excel, Powerpoint, Notepad, IE, etc, etc will all print to
tray 3 if asked to do so. Word 2007 will not.

This would suggest the issue is with Word - is there any settings from
within Word that we should be looking at that are impacting or overriding our
tray selection?

Any help/info/insight appreciated

Regards

Ian

Page Layout > Page Setup > Paper - check the tray allocations.

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Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
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Ian Rowley wrote:
> We have new HP LaserJet M2727nf with three trays. PC is Windows XP
> SP3 with Office 2007 & IE7 already installed.
>
> The default printer settings are to Automatically select a tray/paper
> and this works from all applications.
>
> If we manually change the printer from within an application to print
> to tray 3 then this also works for all applications except Word 2007
> - it will print to tray 2. Excel, Powerpoint, Notepad, IE, etc, etc
> will all print to tray 3 if asked to do so. Word 2007 will not.
>
> This would suggest the issue is with Word - is there any settings from
> within Word that we should be looking at that are impacting or
> overriding our tray selection?
>
> Any help/info/insight appreciated
>
> Regards
>
> Ian