I have a client who cannot print e-mails from Outlook 2003. They disappear
into the system with narry a peep from the network printer. There are no
error messages at all. Anybody have any suggestions on how to fix this?

This issue started after a bad installation of IE7 was removed (it was
interruped by a power outage and never worked properly) and IE6 was restored.
The IE7 uninstall was messy, and IE6 is fairly impaired regarding features
above the basic stuff. Could this possibly be the cause?

The computer is using Windows XP Pro and is on a network environment.

I should offer an additional - if the client has an e-mail open and attempts
to open up the Print dialog box (Ctrl+P), nothing happens. The dialog box
does not open.

possibly. did you use system restore to go back paste the failed install?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-(E-Mail Removed)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)


"Prince Rayet" <(E-Mail Removed)> wrote in message
news:FF3C2A21-08E4-4BAC-BE47-(E-Mail Removed)...
>I have a client who cannot print e-mails from Outlook 2003. They disappear
> into the system with narry a peep from the network printer. There are no
> error messages at all. Anybody have any suggestions on how to fix this?
>
> This issue started after a bad installation of IE7 was removed (it was
> interruped by a power outage and never worked properly) and IE6 was
> restored.
> The IE7 uninstall was messy, and IE6 is fairly impaired regarding features
> above the basic stuff. Could this possibly be the cause?
>
> The computer is using Windows XP Pro and is on a network environment.

It is a known problem [by Microsoft] that affects Outlook 2003 and IE7. MS
have promised a fix.


"Diane Poremsky [MVP]" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> possibly. did you use system restore to go back paste the failed install?
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-(E-Mail Removed)
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
> Subscribe to Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
>
> "Prince Rayet" <(E-Mail Removed)> wrote in message
> news:FF3C2A21-08E4-4BAC-BE47-(E-Mail Removed)...
>>I have a client who cannot print e-mails from Outlook 2003. They
>>disappear
>> into the system with narry a peep from the network printer. There are no
>> error messages at all. Anybody have any suggestions on how to fix this?
>>
>> This issue started after a bad installation of IE7 was removed (it was
>> interruped by a power outage and never worked properly) and IE6 was
>> restored.
>> The IE7 uninstall was messy, and IE6 is fairly impaired regarding
>> features
>> above the basic stuff. Could this possibly be the cause?
>>
>> The computer is using Windows XP Pro and is on a network environment.
>
>