I'm using outlook 2003. Other users on this same computer don't have this
problem. When I try to print an email it goes to save file as and gives me a
drop down menu.If I try to print under the file menu it gives me the
microsoft xps document writer, click ok and it goes back to save file as. I
have a dell 960 printer.

Set your Dell 960 printer as the default in Control Panel-> View devices and
printers (exact wording depends on your version of Windows but shouldn't be
hard to find).
Right click on the Dell 960 printer and choose "Set as default printer".

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

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"Z excellence" <Z (E-Mail Removed)> wrote in message
news:40DF8B77-9C02-4733-9BD4-(E-Mail Removed)...
> I'm using outlook 2003. Other users on this same computer don't have this
> problem. When I try to print an email it goes to save file as and gives me
> a
> drop down menu.If I try to print under the file menu it gives me the
> microsoft xps document writer, click ok and it goes back to save file as.
> I
> have a dell 960 printer.