You don't mention what type of e-mail account you are working with, but if
it is a POP3/IMAP/HOTMAIL account, I would verify that the .PST file(s) that
are being created are in a place where the user has full NTFS rights and the
PST file(s) are not marked read-only.
"Nita" <(E-Mail Removed)> wrote in message
news

CAAE9E0-1D76-4BF1-B79C-(E-Mail Removed)...
>I installed outlook on a new gigabyte netbook .... everything was
>wonderful.
> Then the user went home and for some reason couldn't open her outlook so
> she
> decided to uninstall it. I reinstalled it now, but get the following
> message:
>
> Cannot open your default e-mail folders. The information store could not
> be
> opened.
>
> What can i do to fix this??
>