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Cannot open your default e-mail folders.

 
 
Nita
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      29th Mar 2010
I installed outlook on a new gigabyte netbook .... everything was wonderful.
Then the user went home and for some reason couldn't open her outlook so she
decided to uninstall it. I reinstalled it now, but get the following message:

Cannot open your default e-mail folders. The information store could not be
opened.

What can i do to fix this??

 
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neo
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      29th Mar 2010
You don't mention what type of e-mail account you are working with, but if
it is a POP3/IMAP/HOTMAIL account, I would verify that the .PST file(s) that
are being created are in a place where the user has full NTFS rights and the
PST file(s) are not marked read-only.

"Nita" <(E-Mail Removed)> wrote in message
newsCAAE9E0-1D76-4BF1-B79C-(E-Mail Removed)...
>I installed outlook on a new gigabyte netbook .... everything was
>wonderful.
> Then the user went home and for some reason couldn't open her outlook so
> she
> decided to uninstall it. I reinstalled it now, but get the following
> message:
>
> Cannot open your default e-mail folders. The information store could not
> be
> opened.
>
> What can i do to fix this??
>


 
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Orland, Kathleen
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      29th Mar 2010
The Information Store? Did you set up her account as an Exchange account?

"Nita" <(E-Mail Removed)> wrote in message
newsCAAE9E0-1D76-4BF1-B79C-(E-Mail Removed)...
> I installed outlook on a new gigabyte netbook .... everything was

wonderful.
> Then the user went home and for some reason couldn't open her outlook so

she
> decided to uninstall it. I reinstalled it now, but get the following

message:
>
> Cannot open your default e-mail folders. The information store could not

be
> opened.
>
> What can i do to fix this??
>



 
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