Gordon, Kathleen, I'm adding to my thread of last night. Outlook launched
this morning in normal mode and the problem reappeared. Specifically: an
envelope icon appears in the attachments bar; i double click on the icon,
nothing happens; there is no file extension I can see; the properties tab
identifies the attachment as an "outlook item". Please help if you can.
"dbr" wrote:
> Gordon, thanks for your response. Kathleen, I'm sorry you're having problems
> too. What's happened at my end is as follows: Outlook would not open at all;
> I rebooted my computer; outlook would only open in safe mode; in safe mode
> the problem has vanished -- I can open all my attachments. To answer your
> question: Until this new development I had problems opening emails forwarded
> as attachments; whereas previously I had just double clicked on the envelope
> icon to (successfully) open them; suddenly nothing worked. I'll keep you
> posted as to what happens when outlok opens in normal mode.
>
> "Gordon" wrote:
>
> > "dbr" <(E-Mail Removed)> wrote in message
> > news:3C587363-6D72-41D3-977E-(E-Mail Removed)...
> > >i cannot open some attachments to emails, especially other emails that are
> > > forwarded to me. (Acrobat files I can open.) Even after saving them to my
> > > desktop I cannot open them. I have tried uninstalling google desktop --
> > > didn't work. This problem appeared suddenly. Please help.
> >
> >
> > And in what format might these attachments be? (Particularly the file
> > extension). And what do you mean PRECISELY by "I cannot open...."? What
> > happens when you try? (Remember, no-one here can see your computer....)
> >
> >
> >
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