PC Review


Reply
Thread Tools Rate Thread

Cannot open the Outlook window

 
 
Daz
Guest
Posts: n/a
 
      17th Nov 2009
OK, this problem is driving me crazy!

I am running Windows 7 Ultimate (64) fully patched up etc etc and no driver
problems that I know of.

I have been happily using Office 2007 Enterprise, and set-up Outlook as the
client for 7 Gmail accounts. All was running fine.

Then out of the blue I get the following error message when I try to start
Outlook:
"Cannot start Microsoft Office Outlook. Cannot open the Outlook window"

Rebooting the laptop did not help any.

The event log is interesting. For each of the pst files used by Outlook, an
error message has been generated with Event ID 30:
"The store [path and file name].pst is being reconciled with the indexer for
the following reason: The store was last opened on a different machine"

I have run scanpst no impact.
I have repaired Outlook/Office
I ran a system restore
I have deleted and installed Office

All the above have no impact.

From my recollection of events, the one thing I did between Outlook working
and not was install XP Mode and Virtual PC in Windows.

I did think that the uninstall of Office would have removed any reference to
the pst files or other settings when the software was reinstalled. But the
event viewer indicates that the same pst files are being accessed.

Any constructive ideas?

Thanks for reading!
 
Reply With Quote
 
 
 
 
Roady [MVP]
Guest
Posts: n/a
 
      17th Nov 2009
Start Outlook with the resetnavpane switch;
Start-> type; outlook.exe /resetnavpane
(note the space in the command)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Daz" <(E-Mail Removed)> wrote in message
news:10310B27-7082-44F9-AEDE-(E-Mail Removed)...
> OK, this problem is driving me crazy!
>
> I am running Windows 7 Ultimate (64) fully patched up etc etc and no
> driver
> problems that I know of.
>
> I have been happily using Office 2007 Enterprise, and set-up Outlook as
> the
> client for 7 Gmail accounts. All was running fine.
>
> Then out of the blue I get the following error message when I try to start
> Outlook:
> "Cannot start Microsoft Office Outlook. Cannot open the Outlook window"
>
> Rebooting the laptop did not help any.
>
> The event log is interesting. For each of the pst files used by Outlook,
> an
> error message has been generated with Event ID 30:
> "The store [path and file name].pst is being reconciled with the indexer
> for
> the following reason: The store was last opened on a different machine"
>
> I have run scanpst no impact.
> I have repaired Outlook/Office
> I ran a system restore
> I have deleted and installed Office
>
> All the above have no impact.
>
> From my recollection of events, the one thing I did between Outlook
> working
> and not was install XP Mode and Virtual PC in Windows.
>
> I did think that the uninstall of Office would have removed any reference
> to
> the pst files or other settings when the software was reinstalled. But the
> event viewer indicates that the same pst files are being accessed.
>
> Any constructive ideas?
>
> Thanks for reading!


 
Reply With Quote
 
Daz
Guest
Posts: n/a
 
      17th Nov 2009
Robert,

Many thanks! A perfect answer.

What would have caused the problem?

Thanks again!

"Roady [MVP]" wrote:

> Start Outlook with the resetnavpane switch;
> Start-> type; outlook.exe /resetnavpane
> (note the space in the command)
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Daz" <(E-Mail Removed)> wrote in message
> news:10310B27-7082-44F9-AEDE-(E-Mail Removed)...
> > OK, this problem is driving me crazy!
> >
> > I am running Windows 7 Ultimate (64) fully patched up etc etc and no
> > driver
> > problems that I know of.
> >
> > I have been happily using Office 2007 Enterprise, and set-up Outlook as
> > the
> > client for 7 Gmail accounts. All was running fine.
> >
> > Then out of the blue I get the following error message when I try to start
> > Outlook:
> > "Cannot start Microsoft Office Outlook. Cannot open the Outlook window"
> >
> > Rebooting the laptop did not help any.
> >
> > The event log is interesting. For each of the pst files used by Outlook,
> > an
> > error message has been generated with Event ID 30:
> > "The store [path and file name].pst is being reconciled with the indexer
> > for
> > the following reason: The store was last opened on a different machine"
> >
> > I have run scanpst no impact.
> > I have repaired Outlook/Office
> > I ran a system restore
> > I have deleted and installed Office
> >
> > All the above have no impact.
> >
> > From my recollection of events, the one thing I did between Outlook
> > working
> > and not was install XP Mode and Virtual PC in Windows.
> >
> > I did think that the uninstall of Office would have removed any reference
> > to
> > the pst files or other settings when the software was reinstalled. But the
> > event viewer indicates that the same pst files are being accessed.
> >
> > Any constructive ideas?
> >
> > Thanks for reading!

>
> .
>

 
Reply With Quote
 
Brian Tillman [MVP - Outlook]
Guest
Posts: n/a
 
      17th Nov 2009
"Daz" <(E-Mail Removed)> wrote in message
news:8E4331FB-38EC-433D-86D2-(E-Mail Removed)...

> What would have caused the problem?


I believe an update may be to blame.
--
Brian Tillman [MVP-Outlook]

 
Reply With Quote
 
Roady [MVP]
Guest
Posts: n/a
 
      18th Nov 2009
You're welcome! :-)

Brian is right, it could have been caused by an update. There are also some
reports where it has been caused by the naming convention of some folders
that have been marked as a Favorite Folder. If that has been the case for
you, try to rename the folder and avoid using any special characters.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Daz" <(E-Mail Removed)> wrote in message
news:8E4331FB-38EC-433D-86D2-(E-Mail Removed)...
> Robert,
>
> Many thanks! A perfect answer.
>
> What would have caused the problem?
>
> Thanks again!
>
> "Roady [MVP]" wrote:
>
>> Start Outlook with the resetnavpane switch;
>> Start-> type; outlook.exe /resetnavpane
>> (note the space in the command)
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> http://www.msoutlook.info/
>> Real World Questions, Real World Answers
>>
>> -----
>>
>> "Daz" <(E-Mail Removed)> wrote in message
>> news:10310B27-7082-44F9-AEDE-(E-Mail Removed)...
>> > OK, this problem is driving me crazy!
>> >
>> > I am running Windows 7 Ultimate (64) fully patched up etc etc and no
>> > driver
>> > problems that I know of.
>> >
>> > I have been happily using Office 2007 Enterprise, and set-up Outlook as
>> > the
>> > client for 7 Gmail accounts. All was running fine.
>> >
>> > Then out of the blue I get the following error message when I try to
>> > start
>> > Outlook:
>> > "Cannot start Microsoft Office Outlook. Cannot open the Outlook window"
>> >
>> > Rebooting the laptop did not help any.
>> >
>> > The event log is interesting. For each of the pst files used by
>> > Outlook,
>> > an
>> > error message has been generated with Event ID 30:
>> > "The store [path and file name].pst is being reconciled with the
>> > indexer
>> > for
>> > the following reason: The store was last opened on a different machine"
>> >
>> > I have run scanpst no impact.
>> > I have repaired Outlook/Office
>> > I ran a system restore
>> > I have deleted and installed Office
>> >
>> > All the above have no impact.
>> >
>> > From my recollection of events, the one thing I did between Outlook
>> > working
>> > and not was install XP Mode and Virtual PC in Windows.
>> >
>> > I did think that the uninstall of Office would have removed any
>> > reference
>> > to
>> > the pst files or other settings when the software was reinstalled. But
>> > the
>> > event viewer indicates that the same pst files are being accessed.
>> >
>> > Any constructive ideas?
>> >
>> > Thanks for reading!

>>
>> .
>>

 
Reply With Quote
 
mhwil
Guest
Posts: n/a
 
      8th Dec 2009
This message was truly GREAT! I was really stuck until I tried it.. THANKS !!

"Roady [MVP]" wrote:

> Start Outlook with the resetnavpane switch;
> Start-> type; outlook.exe /resetnavpane
> (note the space in the command)
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Daz" <(E-Mail Removed)> wrote in message
> news:10310B27-7082-44F9-AEDE-(E-Mail Removed)...
> > OK, this problem is driving me crazy!
> >
> > I am running Windows 7 Ultimate (64) fully patched up etc etc and no
> > driver
> > problems that I know of.
> >
> > I have been happily using Office 2007 Enterprise, and set-up Outlook as
> > the
> > client for 7 Gmail accounts. All was running fine.
> >
> > Then out of the blue I get the following error message when I try to start
> > Outlook:
> > "Cannot start Microsoft Office Outlook. Cannot open the Outlook window"
> >
> > Rebooting the laptop did not help any.
> >
> > The event log is interesting. For each of the pst files used by Outlook,
> > an
> > error message has been generated with Event ID 30:
> > "The store [path and file name].pst is being reconciled with the indexer
> > for
> > the following reason: The store was last opened on a different machine"
> >
> > I have run scanpst no impact.
> > I have repaired Outlook/Office
> > I ran a system restore
> > I have deleted and installed Office
> >
> > All the above have no impact.
> >
> > From my recollection of events, the one thing I did between Outlook
> > working
> > and not was install XP Mode and Virtual PC in Windows.
> >
> > I did think that the uninstall of Office would have removed any reference
> > to
> > the pst files or other settings when the software was reinstalled. But the
> > event viewer indicates that the same pst files are being accessed.
> >
> > Any constructive ideas?
> >
> > Thanks for reading!

>
> .
>

 
Reply With Quote
 
Wingler
Guest
Posts: n/a
 
      1st Feb 2010
I had the same problem. Thank you.

"Roady [MVP]" wrote:

> Start Outlook with the resetnavpane switch;
> Start-> type; outlook.exe /resetnavpane
> (note the space in the command)
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Daz" <(E-Mail Removed)> wrote in message
> news:10310B27-7082-44F9-AEDE-(E-Mail Removed)...
> > OK, this problem is driving me crazy!
> >
> > I am running Windows 7 Ultimate (64) fully patched up etc etc and no
> > driver
> > problems that I know of.
> >
> > I have been happily using Office 2007 Enterprise, and set-up Outlook as
> > the
> > client for 7 Gmail accounts. All was running fine.
> >
> > Then out of the blue I get the following error message when I try to start
> > Outlook:
> > "Cannot start Microsoft Office Outlook. Cannot open the Outlook window"
> >
> > Rebooting the laptop did not help any.
> >
> > The event log is interesting. For each of the pst files used by Outlook,
> > an
> > error message has been generated with Event ID 30:
> > "The store [path and file name].pst is being reconciled with the indexer
> > for
> > the following reason: The store was last opened on a different machine"
> >
> > I have run scanpst no impact.
> > I have repaired Outlook/Office
> > I ran a system restore
> > I have deleted and installed Office
> >
> > All the above have no impact.
> >
> > From my recollection of events, the one thing I did between Outlook
> > working
> > and not was install XP Mode and Virtual PC in Windows.
> >
> > I did think that the uninstall of Office would have removed any reference
> > to
> > the pst files or other settings when the software was reinstalled. But the
> > event viewer indicates that the same pst files are being accessed.
> >
> > Any constructive ideas?
> >
> > Thanks for reading!

>
> .
>

 
Reply With Quote
 
Jayseee
Guest
Posts: n/a
 
      24th Apr 2010
Same problem. Instant cure . Thanks very much .

"Roady [MVP]" wrote:

> Start Outlook with the resetnavpane switch;
> Start-> type; outlook.exe /resetnavpane
> (note the space in the command)
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Daz" <(E-Mail Removed)> wrote in message
> news:10310B27-7082-44F9-AEDE-(E-Mail Removed)...
> > OK, this problem is driving me crazy!
> >
> > I am running Windows 7 Ultimate (64) fully patched up etc etc and no
> > driver
> > problems that I know of.
> >
> > I have been happily using Office 2007 Enterprise, and set-up Outlook as
> > the
> > client for 7 Gmail accounts. All was running fine.
> >
> > Then out of the blue I get the following error message when I try to start
> > Outlook:
> > "Cannot start Microsoft Office Outlook. Cannot open the Outlook window"
> >
> > Rebooting the laptop did not help any.
> >
> > The event log is interesting. For each of the pst files used by Outlook,
> > an
> > error message has been generated with Event ID 30:
> > "The store [path and file name].pst is being reconciled with the indexer
> > for
> > the following reason: The store was last opened on a different machine"
> >
> > I have run scanpst no impact.
> > I have repaired Outlook/Office
> > I ran a system restore
> > I have deleted and installed Office
> >
> > All the above have no impact.
> >
> > From my recollection of events, the one thing I did between Outlook
> > working
> > and not was install XP Mode and Virtual PC in Windows.
> >
> > I did think that the uninstall of Office would have removed any reference
> > to
> > the pst files or other settings when the software was reinstalled. But the
> > event viewer indicates that the same pst files are being accessed.
> >
> > Any constructive ideas?
> >
> > Thanks for reading!

>
> .
>

 
Reply With Quote
 
Hector
Guest
Posts: n/a
 
      29th Apr 2010
Just happened to me. Instant fix. Thanks!

"Roady [MVP]" wrote:

> Start Outlook with the resetnavpane switch;
> Start-> type; outlook.exe /resetnavpane
> (note the space in the command)
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Daz" <(E-Mail Removed)> wrote in message
> news:10310B27-7082-44F9-AEDE-(E-Mail Removed)...
> > OK, this problem is driving me crazy!
> >
> > I am running Windows 7 Ultimate (64) fully patched up etc etc and no
> > driver
> > problems that I know of.
> >
> > I have been happily using Office 2007 Enterprise, and set-up Outlook as
> > the
> > client for 7 Gmail accounts. All was running fine.
> >
> > Then out of the blue I get the following error message when I try to start
> > Outlook:
> > "Cannot start Microsoft Office Outlook. Cannot open the Outlook window"
> >
> > Rebooting the laptop did not help any.
> >
> > The event log is interesting. For each of the pst files used by Outlook,
> > an
> > error message has been generated with Event ID 30:
> > "The store [path and file name].pst is being reconciled with the indexer
> > for
> > the following reason: The store was last opened on a different machine"
> >
> > I have run scanpst no impact.
> > I have repaired Outlook/Office
> > I ran a system restore
> > I have deleted and installed Office
> >
> > All the above have no impact.
> >
> > From my recollection of events, the one thing I did between Outlook
> > working
> > and not was install XP Mode and Virtual PC in Windows.
> >
> > I did think that the uninstall of Office would have removed any reference
> > to
> > the pst files or other settings when the software was reinstalled. But the
> > event viewer indicates that the same pst files are being accessed.
> >
> > Any constructive ideas?
> >
> > Thanks for reading!

>
> .
>

 
Reply With Quote
 
guymaine
Guest
Posts: n/a
 
      31st May 2010
All of these messages apply to me except that outlook.exe/ resetnavpane does
not work. Installed two updates three days ago. Everything fine until a
couple of hours ago.

Have searched all of the questions and answers. All give same solution, but
it won't work for me. Running Win7 and Office Pro 2007.

I am really desperate. On deadline for client. HELP!

"Hector" wrote:

> Just happened to me. Instant fix. Thanks!
>
> "Roady [MVP]" wrote:
>
> > Start Outlook with the resetnavpane switch;
> > Start-> type; outlook.exe /resetnavpane
> > (note the space in the command)
> >
> > --
> > Robert Sparnaaij [MVP-Outlook]
> > Coauthor, Configuring Microsoft Outlook 2003
> > http://www.howto-outlook.com/
> > Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >
> > http://www.msoutlook.info/
> > Real World Questions, Real World Answers
> >
> > -----
> >
> > "Daz" <(E-Mail Removed)> wrote in message
> > news:10310B27-7082-44F9-AEDE-(E-Mail Removed)...
> > > OK, this problem is driving me crazy!
> > >
> > > I am running Windows 7 Ultimate (64) fully patched up etc etc and no
> > > driver
> > > problems that I know of.
> > >
> > > I have been happily using Office 2007 Enterprise, and set-up Outlook as
> > > the
> > > client for 7 Gmail accounts. All was running fine.
> > >
> > > Then out of the blue I get the following error message when I try to start
> > > Outlook:
> > > "Cannot start Microsoft Office Outlook. Cannot open the Outlook window"
> > >
> > > Rebooting the laptop did not help any.
> > >
> > > The event log is interesting. For each of the pst files used by Outlook,
> > > an
> > > error message has been generated with Event ID 30:
> > > "The store [path and file name].pst is being reconciled with the indexer
> > > for
> > > the following reason: The store was last opened on a different machine"
> > >
> > > I have run scanpst no impact.
> > > I have repaired Outlook/Office
> > > I ran a system restore
> > > I have deleted and installed Office
> > >
> > > All the above have no impact.
> > >
> > > From my recollection of events, the one thing I did between Outlook
> > > working
> > > and not was install XP Mode and Virtual PC in Windows.
> > >
> > > I did think that the uninstall of Office would have removed any reference
> > > to
> > > the pst files or other settings when the software was reinstalled. But the
> > > event viewer indicates that the same pst files are being accessed.
> > >
> > > Any constructive ideas?
> > >
> > > Thanks for reading!

> >
> > .
> >

 
Reply With Quote
 
 
 
Reply

Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
how to exit main office outlook 07 window & keep mail window open Zev Microsoft Outlook Discussion 4 17th Aug 2009 03:52 PM
Why does Connection Details Window open when I open Outlook? =?Utf-8?B?TGluZGFH?= Microsoft Outlook Installation 1 21st Oct 2005 06:08 PM
outlook wont open,unable to open outlook window and set of folder. =?Utf-8?B?SmFuZSBD?= Microsoft Outlook Installation 1 10th Apr 2005 05:29 AM
Error: Unable to open the Outlook window. The set of folders could not be open robert.fitzgibbons@usa.net Microsoft Outlook 0 17th Jun 2004 06:53 PM
Open message window whenever I open Outlook (repeat) Marvin Mansky Microsoft Outlook Discussion 0 9th Aug 2003 02:12 AM


Features
 

Advertising
 

Newsgroups
 


All times are GMT +1. The time now is 05:32 AM.