This means that Outlook is currently running as a process only. Probably it
hangs on shutdown because of an add-in or has been started by another
applications that relies on outlook.exe in order to function such as fax
software.
For instructions on how to troubleshoot see;
http://www.howto-outlook.com/faq/outlookdoesntclose.htm
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers
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"hsvgal" <(E-Mail Removed)> wrote in message
news:B43F3BB6-9F21-4476-9784-(E-Mail Removed)...
> I am having trouble opening my outlook. The icon in the right hand side
> of
> the taskbar indicates an "X" and I cannot open outlook. Have no idea what
> is
> wrong. Can someone help me please. I have 2007 Microsoft Office
> Standard.
> I can open word and excel, but not outlook.