Can you please help me solve this problem I have with Outlook. I need to use
your product for my work and since you guys do not provide other free help,
this is my only choice. Please let me know what you can do or tell me who
else can help me since this problem is unacceptable.
"MChan" wrote:
> I have a Hotmail/Pop/Imap mail that I set up following all the instructions
> given online. I tried going in the control panel and setting it up from there
> as well. I made sure everything is typed in correctly and even then, the
> problem was still there and I cannot open Outlook. Am I supposed to type
> something in the Microsoft Exchange Window?
>
> "DL" wrote:
>
> > Do you have an Exchange connection, or simply hotmail / pop/ imap mail
> > acounts?
> > Use the mail Applet in the Control Panel to correctly configure the type of
> > connection
> > PS Uninstall / Reinstall of Outlook rarely cures a configeration problem
> >
> > "MChan" <(E-Mail Removed)> wrote in message
> > news:BBE6211A-0C91-4BA6-AAD1-(E-Mail Removed)...
> > >I have had major problems using hotmail in Outlook. I reinstalled Outlook
> > > since it was not working correctly and many people have tried to sync
> > > Hotmail, so I decided to start out fresh.
> > >
> > > However, ever since I reinstalled it I cannot even open it. The first
> > > error
> > > message says, "The connection to Microsoft Exchange is unavailable.
> > > Outlook
> > > must be online or connected to complete this action." Then I click "OK".
> > > The
> > > second message then appears and is the "Microsoft Exchange Window" which
> > > asks
> > > for a Microsoft Exchange Server and Mailbox. I do not know what to type in
> > > there (and I have tried looking this up, but I cannot find anything) so I
> > > press "CANCEL". Then Outlook closes and the last message pops up that
> > > says,
> > > "Cannot start Microsoft Office Outlook. Cannot open the Outlook window.
> > > The
> > > set of folders cannot be opened. The file "_____" is not an offline folder
> > > file." I tried locating this file on the C drive following the path that
> > > is
> > > given and I cannot find such a folder. I have done this numerous times,
> > > restarted it and such and it hasn't helped.
> > >
> > > Please let me know what has happened to my Outlook, Outlook Express works
> > > but I need to use Outlook for my work. I Have Windows XP, have downloaded
> > > the
> > > connector and have Outlook 2007. Thanks.
> > >
> >
> >
> > .
> >
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