Incoming jpg photo attachments cannot be opened. When I click on an attached
file, the message "Windows can't find jpg file" appears. Get the same error
if I want to open an outgoing jpg file. Have not made any changes to the
computer other than adding IE8, but this problem occured before installing
that. Reboots don't help and haven't found anything in troubleshooting that
addresses this issue. Any ideas. Thanks.

The "Windows can't find jpg file" error message seems to be uniquely
related to the IE8 installation, which somehow seems to corrupt a pointer
to the Temporary Internet Files (TIF) folder. The only known fix at this
time is to uninstall IE8: http://support.microsoft.com/kb/957700

The problem you had prior to IE8 may be unrelated, and should have a
different error message.

--
Gary VanderMolen, MS-MVP (Mail)


"Bob" <(E-Mail Removed)> wrote in message news:EED8FCA5-43ED-4E43-A47D-(E-Mail Removed)...
> Incoming jpg photo attachments cannot be opened. When I click on an attached
> file, the message "Windows can't find jpg file" appears. Get the same error
> if I want to open an outgoing jpg file. Have not made any changes to the
> computer other than adding IE8, but this problem occured before installing
> that. Reboots don't help and haven't found anything in troubleshooting that
> addresses this issue. Any ideas. Thanks.

OK, thanx. Seems as if I read something about this issue with IE8. I don't
remember what the previous message said before the IE8 install. Maybe I'll
get rid of IE8 or just got to Firefox.

"Gary VanderMolen" wrote:

> The "Windows can't find jpg file" error message seems to be uniquely
> related to the IE8 installation, which somehow seems to corrupt a pointer
> to the Temporary Internet Files (TIF) folder. The only known fix at this
> time is to uninstall IE8: http://support.microsoft.com/kb/957700
>
> The problem you had prior to IE8 may be unrelated, and should have a
> different error message.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Bob" <(E-Mail Removed)> wrote in message news:EED8FCA5-43ED-4E43-A47D-(E-Mail Removed)...
> > Incoming jpg photo attachments cannot be opened. When I click on an attached
> > file, the message "Windows can't find jpg file" appears. Get the same error
> > if I want to open an outgoing jpg file. Have not made any changes to the
> > computer other than adding IE8, but this problem occured before installing
> > that. Reboots don't help and haven't found anything in troubleshooting that
> > addresses this issue. Any ideas. Thanks.
>

When you uninstall IE8, IE7 will return.

--
Gary VanderMolen, MS-MVP (Mail)


"Bob" <(E-Mail Removed)> wrote in message news:07A280FB-162F-4E27-B18B-(E-Mail Removed)...
> OK, thanx. Seems as if I read something about this issue with IE8. I don't
> remember what the previous message said before the IE8 install. Maybe I'll
> get rid of IE8 or just got to Firefox.
>
> "Gary VanderMolen" wrote:
>
>> The "Windows can't find jpg file" error message seems to be uniquely
>> related to the IE8 installation, which somehow seems to corrupt a pointer
>> to the Temporary Internet Files (TIF) folder. The only known fix at this
>> time is to uninstall IE8: http://support.microsoft.com/kb/957700
>>
>> The problem you had prior to IE8 may be unrelated, and should have a
>> different error message.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Bob" <(E-Mail Removed)> wrote in message news:EED8FCA5-43ED-4E43-A47D-(E-Mail Removed)...
>> > Incoming jpg photo attachments cannot be opened. When I click on an attached
>> > file, the message "Windows can't find jpg file" appears. Get the same error
>> > if I want to open an outgoing jpg file. Have not made any changes to the
>> > computer other than adding IE8, but this problem occured before installing
>> > that. Reboots don't help and haven't found anything in troubleshooting that
>> > addresses this issue. Any ideas. Thanks.
>>

I'm sure there will be announcements here, if and when a fix or
workaround for the IE8 issue is made available.

--
Gary VanderMolen, MS-MVP (Mail)


"Billh7" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
>
> I really appreciate this iinformation about the pointer in IE8. . I have
> been trying to correct the Windows Mail problem for weeks on two
> computers here that exibit the problem. Apparently lots of people have
> been having the same problem but it has been misunderstood I believe..
> Suggested fixes have been recommending setting associations. Which, of
> course, does not work. I uninstalled IE8 and THE PROBLEM IS FIXED. Now
> my question .... Will there be an update to IE* to fix it? How will I
> know when to reinstall IE8? .... BTW Thank You Gary Vandermolen!!!
>
>
> --
> Billh7
> ------------------------------------------------------------------------
> Billh7's Profile: http://forums.techarena.in/members/89143.htm
> View this thread: http://forums.techarena.in/windows-v...il/1157858.htm
>
> http://forums.techarena.in
>

I would also like to tell you I appreciate very much the information about
jpg attachments in windows mail with IE8. I've looked everywhere for the
answer and then remembered this forum. It's been driving me crazy trying to
figure it out! One question I have about it is when I go back to using IE7
will I still be able to have my gmail forwarded to my Windows Mail account?
I didn't use that feature until after installing IE8 so I'm hoping that
feature is also available with IE7. Any help would be appreciated. Thank
you!
>
>
> "Billh7" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> >
> > I really appreciate this iinformation about the pointer in IE8. . I have
> > been trying to correct the Windows Mail problem for weeks on two
> > computers here that exibit the problem. Apparently lots of people have
> > been having the same problem but it has been misunderstood I believe..
> > Suggested fixes have been recommending setting associations. Which, of
> > course, does not work. I uninstalled IE8 and THE PROBLEM IS FIXED. Now
> > my question .... Will there be an update to IE* to fix it? How will I
> > know when to reinstall IE8? .... BTW Thank You Gary Vandermolen!!!
> >
> >
> > --
> > Billh7
> > ------------------------------------------------------------------------
> > Billh7's Profile: http://forums.techarena.in/members/89143.htm
> > View this thread: http://forums.techarena.in/windows-v...il/1157858.htm
> >
> > http://forums.techarena.in
> >
>

You're very welcome. Don't worry, Internet Explorer has no effect on
your basic ability to send and receive mail with Windows Mail.

--
Gary VanderMolen, MS-MVP (Mail)


"rosakw" <(E-Mail Removed)> wrote in message news:FC372C58-DD3F-419E-8CB0-(E-Mail Removed)...
>
>
> I would also like to tell you I appreciate very much the information about
> jpg attachments in windows mail with IE8. I've looked everywhere for the
> answer and then remembered this forum. It's been driving me crazy trying to
> figure it out! One question I have about it is when I go back to using IE7
> will I still be able to have my gmail forwarded to my Windows Mail account?
> I didn't use that feature until after installing IE8 so I'm hoping that
> feature is also available with IE7. Any help would be appreciated. Thank
> you!
>>
>>
>> "Billh7" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
>> >
>> > I really appreciate this iinformation about the pointer in IE8. . I have
>> > been trying to correct the Windows Mail problem for weeks on two
>> > computers here that exibit the problem. Apparently lots of people have
>> > been having the same problem but it has been misunderstood I believe..
>> > Suggested fixes have been recommending setting associations. Which, of
>> > course, does not work. I uninstalled IE8 and THE PROBLEM IS FIXED. Now
>> > my question .... Will there be an update to IE* to fix it? How will I
>> > know when to reinstall IE8? .... BTW Thank You Gary Vandermolen!!!
>> >
>> >
>> > --
>> > Billh7
>> > ------------------------------------------------------------------------
>> > Billh7's Profile: http://forums.techarena.in/members/89143.htm
>> > View this thread: http://forums.techarena.in/windows-v...il/1157858.htm
>> >
>> > http://forums.techarena.in
>> >
>>

Do you think Micro Soft Window Up date will solve the problem later on? Then
I don't have to unstall IE8 to fix the problem.
Thank you!
Eric


"Gary VanderMolen" wrote:

> I'm sure there will be announcements here, if and when a fix or
> workaround for the IE8 issue is made available.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Billh7" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> >
> > I really appreciate this iinformation about the pointer in IE8. . I have
> > been trying to correct the Windows Mail problem for weeks on two
> > computers here that exibit the problem. Apparently lots of people have
> > been having the same problem but it has been misunderstood I believe..
> > Suggested fixes have been recommending setting associations. Which, of
> > course, does not work. I uninstalled IE8 and THE PROBLEM IS FIXED. Now
> > my question .... Will there be an update to IE* to fix it? How will I
> > know when to reinstall IE8? .... BTW Thank You Gary Vandermolen!!!
> >
> >
> > --
> > Billh7
> > ------------------------------------------------------------------------
> > Billh7's Profile: http://forums.techarena.in/members/89143.htm
> > View this thread: http://forums.techarena.in/windows-v...il/1157858.htm
> >
> > http://forums.techarena.in
> >
>

Hi Bob,
Do you think Miscrosoft Window Up Date will fix the problem later on? Then,
I don't have to uninstall IE8. (It is because soon or later we will have to
upgrade to IE8).
Thank you!

"Bob" wrote:

> Incoming jpg photo attachments cannot be opened. When I click on an attached
> file, the message "Windows can't find jpg file" appears. Get the same error
> if I want to open an outgoing jpg file. Have not made any changes to the
> computer other than adding IE8, but this problem occured before installing
> that. Reboots don't help and haven't found anything in troubleshooting that
> addresses this issue. Any ideas. Thanks.
>
>

I would not count on a fix for IE8 being released soon.
Microsoft has not even acknowledged that there is a problem.

--
Gary VanderMolen, MS-MVP (Mail)


"Eric" <Eric @discussions.microsoft.com> wrote in message news:7E9EF861-1D2E-4160-BA96-(E-Mail Removed)...
> Do you think Micro Soft Window Up date will solve the problem later on? Then
> I don't have to unstall IE8 to fix the problem.
> Thank you!
> Eric
>
>
> "Gary VanderMolen" wrote:
>
>> I'm sure there will be announcements here, if and when a fix or
>> workaround for the IE8 issue is made available.
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)