I have installed itunes and quicktime however when I try to open either one I
get an error message that says "iTunes has encountered a problem and needs to
close. We are sorry for the inconvenience."

Try the solution path here
http://docs.info.apple.com/article.html?artnum=93976

Marissa wrote:

> I have installed itunes and quicktime however when I try to open either one I
> get an error message that says "iTunes has encountered a problem and needs to
> close. We are sorry for the inconvenience."

Bob I wrote:
> Try the solution path here
> http://docs.info.apple.com/article.html?artnum=93976
>

There is mention here, of going to Add/Remove and using the
Repair option for Quicktime.

http://discussions.apple.com/thread....sageID=6150165

And if that doesn't work, one of the links from this search
may uncover some similar symptoms. I had to wrap this
link manually, so you may need notepad to put it all into
one line. The search engine is http://www.altavista.com/web/adv

http://www.altavista.com/web/results...+a+problem%22&
aqp=&aqo=&aqn=&kgs=1&kls=0&dt=tmperiod&d2=0&dfr%5Bd%5D=1&dfr%5Bm%5D=1&dfr%5By%5D=1980&dto%5Bd%5D=25&
dto%5Bm%5D=1&dto%5By%5D=2008&filetype=&rc=dmn&swd=apple.com&lh=&nbq=10

HTH,
Paul

> Marissa wrote:
>
>> I have installed itunes and quicktime however when I try to open
>> either one I get an error message that says "iTunes has encountered a
>> problem and needs to close. We are sorry for the inconvenience."
>