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cannot open excel or word attachment after Office 2007 SP1 Update

 
 
Martin
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Posts: n/a
 
      14th Dec 2007
Hi,

I can no longer open any excel/ word/ enveloped email in my Outlook ever
since I updated to Office 2007 SP1. However, if I forward it to my other
email program, I could open it. What's wrong?


Martin
 
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K. Orland
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      14th Dec 2007
What happens when you try?

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"Martin" wrote:

> Hi,
>
> I can no longer open any excel/ word/ enveloped email in my Outlook ever
> since I updated to Office 2007 SP1. However, if I forward it to my other
> email program, I could open it. What's wrong?
>
>
> Martin

 
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Martin
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Posts: n/a
 
      14th Dec 2007
When I tried to open the file directly from the email in Outlook, it gives me
this error message "The system cannot find the file specified".

Then, when I tried to open the file directly from Explorer, it gives me
another error "Windows cannot find (the file name). Make sure you typed the
name correctly, then try again".

I can only open the file from Excel (or Word for a DOCX file or PowerPoint
too, may be) using the File/Open menu. I haven't changed any setting to cause
this. It started to happen only when my Vista installed the SP1 Office update
a few days ago. What gives?



"K. Orland" wrote:

> What happens when you try?
>
> --
> Kathleen Orland - MVP Outlook
> Outlook Tips: http://www.outlook-tips.net/
> http://www.howto-outlook.com/
>
>
>
> "Martin" wrote:
>
> > Hi,
> >
> > I can no longer open any excel/ word/ enveloped email in my Outlook ever
> > since I updated to Office 2007 SP1. However, if I forward it to my other
> > email program, I could open it. What's wrong?
> >
> >
> > Martin

 
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K. Orland
Guest
Posts: n/a
 
      14th Dec 2007
Clean out the Outlook Secure Temp Folder:

http://www.howto-outlook.com/faq/securetemp.htm

Please post back and let me know if that works for you.

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"Martin" wrote:

> When I tried to open the file directly from the email in Outlook, it gives me
> this error message "The system cannot find the file specified".
>
> Then, when I tried to open the file directly from Explorer, it gives me
> another error "Windows cannot find (the file name). Make sure you typed the
> name correctly, then try again".
>
> I can only open the file from Excel (or Word for a DOCX file or PowerPoint
> too, may be) using the File/Open menu. I haven't changed any setting to cause
> this. It started to happen only when my Vista installed the SP1 Office update
> a few days ago. What gives?
>
>
>
> "K. Orland" wrote:
>
> > What happens when you try?
> >
> > --
> > Kathleen Orland - MVP Outlook
> > Outlook Tips: http://www.outlook-tips.net/
> > http://www.howto-outlook.com/
> >
> >
> >
> > "Martin" wrote:
> >
> > > Hi,
> > >
> > > I can no longer open any excel/ word/ enveloped email in my Outlook ever
> > > since I updated to Office 2007 SP1. However, if I forward it to my other
> > > email program, I could open it. What's wrong?
> > >
> > >
> > > Martin

 
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Martin
Guest
Posts: n/a
 
      15th Dec 2007
I tried to OutlookTools, but it still doesn't allow opening any Excel file.
It did allow Word file to open, though. One more step to go.


"K. Orland" wrote:

> Clean out the Outlook Secure Temp Folder:
>
> http://www.howto-outlook.com/faq/securetemp.htm
>
> Please post back and let me know if that works for you.
>
> --
> Kathleen Orland - MVP Outlook
> Outlook Tips: http://www.outlook-tips.net/
> http://www.howto-outlook.com/
>
>
>
> "Martin" wrote:
>
> > When I tried to open the file directly from the email in Outlook, it gives me
> > this error message "The system cannot find the file specified".
> >
> > Then, when I tried to open the file directly from Explorer, it gives me
> > another error "Windows cannot find (the file name). Make sure you typed the
> > name correctly, then try again".
> >
> > I can only open the file from Excel (or Word for a DOCX file or PowerPoint
> > too, may be) using the File/Open menu. I haven't changed any setting to cause
> > this. It started to happen only when my Vista installed the SP1 Office update
> > a few days ago. What gives?
> >
> >
> >
> > "K. Orland" wrote:
> >
> > > What happens when you try?
> > >
> > > --
> > > Kathleen Orland - MVP Outlook
> > > Outlook Tips: http://www.outlook-tips.net/
> > > http://www.howto-outlook.com/
> > >
> > >
> > >
> > > "Martin" wrote:
> > >
> > > > Hi,
> > > >
> > > > I can no longer open any excel/ word/ enveloped email in my Outlook ever
> > > > since I updated to Office 2007 SP1. However, if I forward it to my other
> > > > email program, I could open it. What's wrong?
> > > >
> > > >
> > > > Martin

 
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Brian Tillman
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Posts: n/a
 
      17th Dec 2007
Martin <(E-Mail Removed)> wrote:

> I tried to OutlookTools, but it still doesn't allow opening any Excel
> file. It did allow Word file to open, though. One more step to go.


Try making the secure temp folder a subfolder of My Documents
--
Brian Tillman [MVP-Outlook]
 
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Martin
Guest
Posts: n/a
 
      17th Dec 2007
How do I change the location of my temp folder a sub folder of My Documents?
Using the Outlook Tools app?

Would this a problem of Rich Text Format? I can no longer open any enveloped
emails (e.g. emails from Yahoo!).


"Brian Tillman" wrote:

> Martin <(E-Mail Removed)> wrote:
>
> > I tried to OutlookTools, but it still doesn't allow opening any Excel
> > file. It did allow Word file to open, though. One more step to go.

>
> Try making the secure temp folder a subfolder of My Documents
> --
> Brian Tillman [MVP-Outlook]
>

 
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Brian Tillman
Guest
Posts: n/a
 
      17th Dec 2007
Martin <(E-Mail Removed)> wrote:

> How do I change the location of my temp folder a sub folder of My
> Documents? Using the Outlook Tools app?


No, by changing the registry key.

> Would this a problem of Rich Text Format? I can no longer open any
> enveloped emails (e.g. emails from Yahoo!).


I doubt it's related to message format in any way.
--
Brian Tillman [MVP-Outlook]
 
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