I receive the following message when I attempt to open an email with a
digital signature attached.

"Cannot open this item. Your Digital ID name can not be found by the
underlying security system."

The email server is Exchange Server 2003 Enterprise edition and I am using
Outlook 2003 for the client.

danbos <(E-Mail Removed)> wrote:

> I receive the following message when I attempt to open an email with a
> digital signature attached.
>
> "Cannot open this item. Your Digital ID name can not be found by the
> underlying security system."
>
> The email server is Exchange Server 2003 Enterprise edition and I am
> using Outlook 2003 for the client.

This means that the person who sent you the message encrypted that message
with a public key that belongs to someone other than you. They must use
your public key, which means you must have a certificate, when encrypting a
message.
--
Brian Tillman

What it turned out to be was our Symantec Mail Security was blocking the
signature file. Once I allowed this to pass through everything worked fine.
Thanks for your input!!!

"Brian Tillman" wrote:

> danbos <(E-Mail Removed)> wrote:
>
> > I receive the following message when I attempt to open an email with a
> > digital signature attached.
> >
> > "Cannot open this item. Your Digital ID name can not be found by the
> > underlying security system."
> >
> > The email server is Exchange Server 2003 Enterprise edition and I am
> > using Outlook 2003 for the client.
>
> This means that the person who sent you the message encrypted that message
> with a public key that belongs to someone other than you. They must use
> your public key, which means you must have a certificate, when encrypting a
> message.
> --
> Brian Tillman
>
>