Cannot open email attachments in Office 2007

's Computer Specifications

When double-clicking on an attachment, I get the following message: The
operation failed. An object could not be found.

I ran the Office Diagnostics option from the Help menu. This did not fix
the problem. I am currently on SP1 (MSO 12.0.6213.1000).

Any help is appreciated.

's Computer Specifications

"gkkliz" wrote:

> When double-clicking on an attachment, I get the following message: The
> operation failed. An object could not be found.
>
> I ran the Office Diagnostics option from the Help menu. This did not fix
> the problem. I am currently on SP1 (MSO 12.0.6213.1000).
>
> Any help is appreciated.

's Computer Specifications

gkkliz <(E-Mail Removed)> wrote:

> When double-clicking on an attachment, I get the following message:
> The operation failed. An object could not be found.
>
> I ran the Office Diagnostics option from the Help menu. This did not
> fix the problem. I am currently on SP1 (MSO 12.0.6213.1000).

Can you save it to disk and open it?
--
Brian Tillman [MVP-Outlook]

's Computer Specifications

No, it will not allow me to do that. I also tried a Copy - no go.

"Brian Tillman" wrote:

> gkkliz <(E-Mail Removed)> wrote:
>
> > When double-clicking on an attachment, I get the following message:
> > The operation failed. An object could not be found.
> >
> > I ran the Office Diagnostics option from the Help menu. This did not
> > fix the problem. I am currently on SP1 (MSO 12.0.6213.1000).
>
> Can you save it to disk and open it?
> --
> Brian Tillman [MVP-Outlook]
>

's Computer Specifications

gkkliz <(E-Mail Removed)> wrote:

> No, it will not allow me to do that. I also tried a Copy - no go.

Define "will not allow".

's Computer Specifications

OK, I could actually copy, or so it appeared. I right-mouse clicked on the
file, clicked on copy. so good, so far. When I went to paste it in a folder
or on the Desktop, the same error message popped up.

Interestingly, I am working on a dual-drive/dual boot machine. The problem
is occurring using the XP operating system. When I opened up the Vista side,
I had no problem opening the attachment.
Liz

"Brian Tillman" wrote:

> gkkliz <(E-Mail Removed)> wrote:
>
> > No, it will not allow me to do that. I also tried a Copy - no go.
>
> Define "will not allow".
>

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