I am having difficulty with Outlook accounts being able to use the address
book and calendars - they can send and receive mail just fine. The error I
get is this -

Cannot open your default folders. YOu must connect to the microsoft
exchange server with the current profile before you can synchronzie your
folders with your offline folder file.

Would greatly appreciate any help

"Hazel" <(E-Mail Removed)> wrote in message
news:8CD2DC90-3EB3-4D14-958C-(E-Mail Removed)...

>I am having difficulty with Outlook accounts being able to use the address
> book and calendars - they can send and receive mail just fine. The error I
> get is this -
>
> Cannot open your default folders. YOu must connect to the microsoft
> exchange server with the current profile before you can synchronzie your
> folders with your offline folder file.
>
> Would greatly appreciate any help

If you're really using an Exchange account, contact your IT people or Exchange
hoster. If you don't want an Exchange account, open the Mail applet in
Control Panel, click E-mail Accounts, remove the Exchange account and add the
kind you want.
--
Brian Tillman [MVP-Outlook]

I am the IT people I do want the accounts to work as this is for students
who are about to learn Outlook, fortunately not from me as I dont use it so
not very familiar with it! I am running Exchange 2007 on server 2008.



"Brian Tillman [MVP-Outlook]" wrote:

> "Hazel" <(E-Mail Removed)> wrote in message
> news:8CD2DC90-3EB3-4D14-958C-(E-Mail Removed)...
>
> >I am having difficulty with Outlook accounts being able to use the address
> > book and calendars - they can send and receive mail just fine. The error I
> > get is this -
> >
> > Cannot open your default folders. YOu must connect to the microsoft
> > exchange server with the current profile before you can synchronzie your
> > folders with your offline folder file.
> >
> > Would greatly appreciate any help
>
> If you're really using an Exchange account, contact your IT people or Exchange
> hoster. If you don't want an Exchange account, open the Mail applet in
> Control Panel, click E-mail Accounts, remove the Exchange account and add the
> kind you want.
> --
> Brian Tillman [MVP-Outlook]
>
> .
>

"Hazel" <(E-Mail Removed)> wrote in message
news:9D71BC5F-ADEB-44FF-90E0-(E-Mail Removed)...

>I am the IT people I do want the accounts to work as this is for students
> who are about to learn Outlook, fortunately not from me as I dont use it so
> not very familiar with it! I am running Exchange 2007 on server 2008.

What version of Outlook? Can they connect to the Exchange server? Do you
have Outlook Web Access available to test the mailbox?
--
Brian Tillman [MVP-Outlook]