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Cannot open chm files

 
 
mnicks
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      15th Apr 2009
I cannot double-click and open a chm help file. I've seen fixes for opening
them in ie and in vista, but nothing about how to fix them so they can be
opened directly in xp.
 
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Alan Edwards
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      16th Apr 2009
Try the CHM fix here:
http://www.dougknox.com/xp/file_assoc.htm

....Alan
--
Alan Edwards, MS MVP Windows - Internet Explorer
http://dts-l.com/index.htm

On Wed, 15 Apr 2009 15:22:10 -0700, in
microsoft.public.windowsxp.basics, mnicks
<(E-Mail Removed)> wrote:

>I cannot double-click and open a chm help file. I've seen fixes for opening
>them in ie and in vista, but nothing about how to fix them so they can be
>opened directly in xp.

 
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mnicks
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      16th Apr 2009
Sorry I mis-stated the problem. The file actually does open. The TOC is
shown in the left frame. However, the contents do not display in the right
frame. Instead I get an error that the address is not valid. I've seen MS
reports that it's related to a security patch that blocks the display. I've
seen KB solutions regarding Internet Explorer changes - none of which seem to
apply to opening it directly on a local drive. And I've seen resolutions for
Vista relating to Unblocking - which is not an option in XP. Nothing seems
to resolve the problem. I have noticed that if the help file is invoked from
an application by pressing F1 (or clicking on the Help menu) it display
properly.

"Alan Edwards" wrote:

> Try the CHM fix here:
> http://www.dougknox.com/xp/file_assoc.htm
>
> ....Alan
> --
> Alan Edwards, MS MVP Windows - Internet Explorer
> http://dts-l.com/index.htm
>
> On Wed, 15 Apr 2009 15:22:10 -0700, in
> microsoft.public.windowsxp.basics, mnicks
> <(E-Mail Removed)> wrote:
>
> >I cannot double-click and open a chm help file. I've seen fixes for opening
> >them in ie and in vista, but nothing about how to fix them so they can be
> >opened directly in xp.

>

 
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Alan Edwards
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      16th Apr 2009
What version of XP? (SP1,SP2,SP3)
Did you actually try any of the KB solutions?
http://support.microsoft.com/Default.aspx?kbid=896054

I see some have had success with the method in Example 2 of the above,
e.g. http://www.west-wind.com/wwthreads/Message1M70OCNYU.wwt

....Alan
--
Alan Edwards, MS MVP Windows - Internet Explorer
http://dts-l.com/index.htm



On Wed, 15 Apr 2009 19:22:07 -0700, in
microsoft.public.windowsxp.basics, mnicks
<(E-Mail Removed)> wrote:

>Sorry I mis-stated the problem. The file actually does open. The TOC is
>shown in the left frame. However, the contents do not display in the right
>frame. Instead I get an error that the address is not valid. I've seen MS
>reports that it's related to a security patch that blocks the display. I've
>seen KB solutions regarding Internet Explorer changes - none of which seem to
>apply to opening it directly on a local drive. And I've seen resolutions for
>Vista relating to Unblocking - which is not an option in XP. Nothing seems
>to resolve the problem. I have noticed that if the help file is invoked from
>an application by pressing F1 (or clicking on the Help menu) it display
>properly.
>
>"Alan Edwards" wrote:
>
>> Try the CHM fix here:
>> http://www.dougknox.com/xp/file_assoc.htm
>>
>> ....Alan
>> --
>> Alan Edwards, MS MVP Windows - Internet Explorer
>> http://dts-l.com/index.htm
>>
>> On Wed, 15 Apr 2009 15:22:10 -0700, in
>> microsoft.public.windowsxp.basics, mnicks
>> <(E-Mail Removed)> wrote:
>>
>> >I cannot double-click and open a chm help file. I've seen fixes for opening
>> >them in ie and in vista, but nothing about how to fix them so they can be
>> >opened directly in xp.

>>

 
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Twayne
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      16th Apr 2009
mnicks wrote:
> I cannot double-click and open a chm help file. I've seen fixes for
> opening them in ie and in vista, but nothing about how to fix them so
> they can be opened directly in xp.


Shows a toc but no data, just an error for data?

Check the files Properties: If it's blocked, unblock it.

That's always been my fix at least.

Twayne



 
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mnicks
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Posts: n/a
 
      16th Apr 2009
The regedit option worked. Thanks!

"Alan Edwards" wrote:

> What version of XP? (SP1,SP2,SP3)
> Did you actually try any of the KB solutions?
> http://support.microsoft.com/Default.aspx?kbid=896054
>
> I see some have had success with the method in Example 2 of the above,
> e.g. http://www.west-wind.com/wwthreads/Message1M70OCNYU.wwt
>
> ....Alan
> --
> Alan Edwards, MS MVP Windows - Internet Explorer
> http://dts-l.com/index.htm
>
>
>
> On Wed, 15 Apr 2009 19:22:07 -0700, in
> microsoft.public.windowsxp.basics, mnicks
> <(E-Mail Removed)> wrote:
>
> >Sorry I mis-stated the problem. The file actually does open. The TOC is
> >shown in the left frame. However, the contents do not display in the right
> >frame. Instead I get an error that the address is not valid. I've seen MS
> >reports that it's related to a security patch that blocks the display. I've
> >seen KB solutions regarding Internet Explorer changes - none of which seem to
> >apply to opening it directly on a local drive. And I've seen resolutions for
> >Vista relating to Unblocking - which is not an option in XP. Nothing seems
> >to resolve the problem. I have noticed that if the help file is invoked from
> >an application by pressing F1 (or clicking on the Help menu) it display
> >properly.
> >
> >"Alan Edwards" wrote:
> >
> >> Try the CHM fix here:
> >> http://www.dougknox.com/xp/file_assoc.htm
> >>
> >> ....Alan
> >> --
> >> Alan Edwards, MS MVP Windows - Internet Explorer
> >> http://dts-l.com/index.htm
> >>
> >> On Wed, 15 Apr 2009 15:22:10 -0700, in
> >> microsoft.public.windowsxp.basics, mnicks
> >> <(E-Mail Removed)> wrote:
> >>
> >> >I cannot double-click and open a chm help file. I've seen fixes for opening
> >> >them in ie and in vista, but nothing about how to fix them so they can be
> >> >opened directly in xp.
> >>

>

 
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