Hi,

This morning, we login our windows 2000 server stnd, but couldnot open any
directory. for example, when we clicked C: drive, the monitor flashed a
second, and went back normal, seems the these directory disappeared. I check
the Events View, and could not find any error message.

If some one know this issue, Please help.

Many thanks

Try again from the command line. What happens if you logon as a new user?
(create a new account in 'User and Passwords').

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Michael Tang" wrote:
| Hi,
|
| This morning, we login our windows 2000 server stnd, but couldnot open any
| directory. for example, when we clicked C: drive, the monitor flashed a
| second, and went back normal, seems the these directory disappeared. I
check
| the Events View, and could not find any error message.
|
| If some one know this issue, Please help.
|
| Many thanks

Dear Dave,

Many thanks for your quick reply. When I logon as a new user, the screen is
blue background without any icons, such as my computer, recycle bin. Even I
could not see Start, and Dos Command

Any advices will be appreciated.

"Dave Patrick" wrote:

> Try again from the command line. What happens if you logon as a new user?
> (create a new account in 'User and Passwords').
>
> --
>
> Regards,
>
> Dave Patrick ....Please no email replies - reply in newsgroup.
> Microsoft Certified Professional
> Microsoft MVP [Windows]
> http://www.microsoft.com/protect
>
> "Michael Tang" wrote:
> | Hi,
> |
> | This morning, we login our windows 2000 server stnd, but couldnot open any
> | directory. for example, when we clicked C: drive, the monitor flashed a
> | second, and went back normal, seems the these directory disappeared. I
> check
> | the Events View, and could not find any error message.
> |
> | If some one know this issue, Please help.
> |
> | Many thanks
>
>
>

Dear Dave,

I only can access the directory through web. when I type c:\windows in the
web address, it open straight away.



"Dave Patrick" wrote:

> Try again from the command line. What happens if you logon as a new user?
> (create a new account in 'User and Passwords').
>
> --
>
> Regards,
>
> Dave Patrick ....Please no email replies - reply in newsgroup.
> Microsoft Certified Professional
> Microsoft MVP [Windows]
> http://www.microsoft.com/protect
>
> "Michael Tang" wrote:
> | Hi,
> |
> | This morning, we login our windows 2000 server stnd, but couldnot open any
> | directory. for example, when we clicked C: drive, the monitor flashed a
> | second, and went back normal, seems the these directory disappeared. I
> check
> | the Events View, and could not find any error message.
> |
> | If some one know this issue, Please help.
> |
> | Many thanks
>
>
>

Sounds like something that was installed doesn't play well with explorer. Do
you have that history?

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Michael Tang" wrote:
| Dear Dave,
|
| Many thanks for your quick reply. When I logon as a new user, the screen
is
| blue background without any icons, such as my computer, recycle bin. Even
I
| could not see Start, and Dos Command
|
| Any advices will be appreciated.

Dear Dave,
What kind of history do you mention?
That is our ERP database server, and ERP system runs ok.



"Dave Patrick" wrote:

> Sounds like something that was installed doesn't play well with explorer. Do
> you have that history?
>
> --
>
> Regards,
>
> Dave Patrick ....Please no email replies - reply in newsgroup.
> Microsoft Certified Professional
> Microsoft MVP [Windows]
> http://www.microsoft.com/protect
>
> "Michael Tang" wrote:
> | Dear Dave,
> |
> | Many thanks for your quick reply. When I logon as a new user, the screen
> is
> | blue background without any icons, such as my computer, recycle bin. Even
> I
> | could not see Start, and Dos Command
> |
> | Any advices will be appreciated.
>
>
>

When did this happen? What was installed since the last successful logon?

Check Event Viewer for errors. Task Manager|File|New Task

eventvwr.msc

When you view the logged events in Event Viewer (double-click them in the
right-hand pane) in the upper right corner, third button down is a copy to
clipboard, then you can paste in the body of a reply message.

Please do so for each of the different System Log events (that are a Type:
'Error' or 'Warning') since last boot so we can see all of the event detail.

Also check Device Manager for error codes and or non-starting devices.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Michael Tang" wrote:
| Dear Dave,
| What kind of history do you mention?
| That is our ERP database server, and ERP system runs ok.

Dear Dave,

This problem was happened when power-supply for this area was crashed by
thunder storm last Friday. We didn't install any software and hardware.
I check the application log, and find only one error message as below

User: NT Authority\System
Description:
Windows cannot unload your registry file. If you have a roaming profile,
your settings are not replicated. Contact your administrator.
Detail-Access is denied. Build number (2195)
No error in the system log.

"Dave Patrick" wrote:

> When did this happen? What was installed since the last successful logon?
>
> Check Event Viewer for errors. Task Manager|File|New Task
>
> eventvwr.msc
>
> When you view the logged events in Event Viewer (double-click them in the
> right-hand pane) in the upper right corner, third button down is a copy to
> clipboard, then you can paste in the body of a reply message.
>
> Please do so for each of the different System Log events (that are a Type:
> 'Error' or 'Warning') since last boot so we can see all of the event detail.
>
> Also check Device Manager for error codes and or non-starting devices.
>
> --
>
> Regards,
>
> Dave Patrick ....Please no email replies - reply in newsgroup.
> Microsoft Certified Professional
> Microsoft MVP [Windows]
> http://www.microsoft.com/protect
>
> "Michael Tang" wrote:
> | Dear Dave,
> | What kind of history do you mention?
> | That is our ERP database server, and ERP system runs ok.
>
>
>

What happens if you;
Task Manager|File|New Task|explorer.exe

Also check that explorer.exe is the default shell to start. Look at the
Reg_Sz string value of;
"Shell"="Explorer.exe"
found at
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Also try a 'Safe Mode' boot.


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Michael Tang" wrote:
| Dear Dave,
|
| This problem was happened when power-supply for this area was crashed by
| thunder storm last Friday. We didn't install any software and hardware.
| I check the application log, and find only one error message as below
|
| User: NT Authority\System
| Description:
| Windows cannot unload your registry file. If you have a roaming profile,
| your settings are not replicated. Contact your administrator.
| Detail-Access is denied. Build number (2195)
| No error in the system log.

Hi Dave,

Whe I open Window explorer even in safe mode, Event View shows error" the
shell stopped unexpectedly and Explorer.exe was restarted." But registry is
fine.
Reg_Sz string value of "Shell"="Explorer.exe"
is at
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon


"Dave Patrick" wrote:

> What happens if you;
> Task Manager|File|New Task|explorer.exe
>
> Also check that explorer.exe is the default shell to start. Look at the
> Reg_Sz string value of;
> "Shell"="Explorer.exe"
> found at
> HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
>
> Also try a 'Safe Mode' boot.
>
>
> --
>
> Regards,
>
> Dave Patrick ....Please no email replies - reply in newsgroup.
> Microsoft Certified Professional
> Microsoft MVP [Windows]
> http://www.microsoft.com/protect
>
> "Michael Tang" wrote:
> | Dear Dave,
> |
> | This problem was happened when power-supply for this area was crashed by
> | thunder storm last Friday. We didn't install any software and hardware.
> | I check the application log, and find only one error message as below
> |
> | User: NT Authority\System
> | Description:
> | Windows cannot unload your registry file. If you have a roaming profile,
> | your settings are not replicated. Contact your administrator.
> | Detail-Access is denied. Build number (2195)
> | No error in the system log.
>
>
>