Could be one of several reasons:
Kelly's Korner:
http://www.kellys-korner-xp.com/xp_tweaks.htm,
Line 45, right hand column,
"Restore the Welcome Screen-Gina.Dll Error"
Dougknox's Fix Logon/Restore Welcome Screen:
http://www.dougknox.com/xp/scripts_d...x_xp_logon.htm
Download and install Tweak UI from Microsoft
http://www.microsoft.com/windowsxp/d...powertoys.mspx
Then expand the Logon options
JS
http://www.pagestart.com
"Greg" <(E-Mail Removed)> wrote in message
news:3DC2A314-E6A5-47BE-B0F7-(E-Mail Removed)...
>I cannot use the Welcome Screen to logon to my Windows XP Pro or Windows XP
> Media Center computers. The Welcome Screen will not allow me to enter my
> password (no cursor). I can CTRL-ALT-DEL to get to the old login screen
> and
> login from there, but my wife want's to use the Welcome Screen.
>
> I have searched the web high and low for an answer to this problem. A
> large
> number of people all over the world have posted with exactly the same
> problem, but NOBODY has come up with an answer.
>
> I have installed a brand new copy of WinXP Pro on a fresh hard disk and
> after using Windows Update to install all necessary patches, the problem
> repeats itself. The fresh copy works ok, but sometime during the update,
> the
> failures re-occur. Sometimes rebooting will fix the problem temporarily,
> but
> it always returns.
>
> Only way that I've found to fix is to turn off use of "Welcome Screen".
>
> Cannot this be fixed ?? Does anybody from Microsoft ever monitor these
> groups as this problem has been asked before on this forum?
>
> Thanks.