Trust me, i've done CTRL+ALT+DEL x 10 to try and get it to respond - nothing
appears though.
"Frank-FL" wrote:
> control+alt+delete = twice
>
> "Gar" <(E-Mail Removed)> wrote in message
> news:C5305250-B784-42BC-B126-(E-Mail Removed)...
> > Hi Pegasus,
> >
> > The screensaver is standard across the entire company
> > (part of group policy).
> >
> > So she would return (after an hour, for example), the
> > screensaver would be
> > active, she pushes ctrl+alt+del, the screensaver
> > deactivates and the blue
> > window screen appears, but the username/logon box to
> > unlock the PC does not
> > appear.
> >
> > Regards,
> >
> > "Pegasus (MVP)" wrote:
> >
> >>
> >> "Gar" <(E-Mail Removed)> wrote in message
> >> news:E25E8A3A-AB22-46FF-A66E-(E-Mail Removed)...
> >> > One of our users is having this persistant issue with
> >> > their PC
> >> > locking/crashing out.
> >> >
> >> > Whenever she goes to lunch for an hour or two, it is in
> >> > a locked state.
> >> > However, when she returns and tries to log back in, the
> >> > login/password box
> >> > does not appear.
> >> >
> >> > I've tested quite a few things and here are the
> >> > observations:
> >> >
> >> > *Same thing occurs with my own domain account on that
> >> > PC, after leaving it
> >> > idle for several hours.
> >> >
> >> > *Same thing occurs regardless if any applications are
> >> > still open.
> >> >
> >> > *When it is in the "crashed" state:
> >> > - keystrokes are recognised as the screensaver can be
> >> > interrupted, but log
> >> > on box doesn't appear.
> >> > - after the screensaver is interuptted, it never goes
> >> > back to screensaver
> >> > mode.
> >> > - mouse cursor does move
> >> > - you CAN ping that PC from the network
> >> > - But I CANNOT view event viewer remotely (network
> >> > error)
> >> > - But I CANNOT view contents of hard drive remotely
> >> > (network error)
> >> > - I cannot remotely assist the user (network error)
> >> > - I cannot remotely MSTSC to the PC neither
> >> >
> >> > Nothing remotely relevant is in the event log, and the
> >> > only way to restore
> >> > access is to physically restart the PC.
> >> > There was one instance where the PC was left locked
> >> > overnight for me to
> >> > test, and it was OK the next morning! However, the
> >> > following night it
> >> > "crashed" again.
> >> >
> >> > I've checked for wake-up on lan settings on the NIC and
> >> > also power
> >> > settings
> >> > in Control Panel, nothing relevant, and everything is
> >> > defined by Group
> >> > Policy.
> >> >
> >> > Any ideas, anyone? I've tried googling this, but
> >> > without an actual error,
> >> > it's hard to sift through the millions of pages
> >> > returned.
> >> >
> >> > Many Thanks in Advance!
> >>
> >> Sounds like a deficient screen saver. I would try a
> >> different screen saver,
> >> preferably one of the inbuilt ones.
> >>
> >> Also: You write "However, when she returns and tries to
> >> log back in, the
> >> login/password box does not appear." You never write what
> >> actually appears
> >> on the screen when you press a key.
> >>
> >>
> >>
>
>
>
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