Background: I have a toshiba satellite laptop called Qosmio G20 which
came
with windows xp media center edition. It has worked fine
for well over a year. Recently, I installed all the new
security patches, etc. for win. xp-prof. version from the
microsoft update site. Shortly after windows would
sometimes start and quit for no reason or it would not
finish the start-up process at all. Sometimes a flash
window would appear with msg. "cannot load powrprof.dll"
sometimes there was a longer message regarding a long
error number and something about a failure to locate some
file needed for start-up, I think?

Anyhow, I just decided to do a system recovery using the
toshiba recovery discs (norton ghost). I did so once and
the same problem was occuring with no new software or no
new patches installed. Except worse now, windows would
hardly ever complete a start-up process. So I ran the
system recovery a second time. The system would not
finish start-up for the first two attempts. Then it
worked fine and could not repeat the problem for a
while. I downloaded all the patches and security updates
again for windows xp, win. explorer 6, outlook, etc. as
recommended by the microsoft site. No problems after
that. I installed norton system works 2002, no
problems. I was attempting to install ms office and
crash during process. Upon restart the same message
flashed just before the system shut-down "cannot load
powrprof.dll"


It seems strange to have this problem immediately after
performing a complete system recovery, I am at a complete
loss. Any help on this would be greatly appreciated.


Thank you,

powrprof.dll = Power Profile Helper DLL

Even though powrprof.dll is a legitimate Microsoft file, there are some
trojans and worms related to this.

Update your antivirus software and run a full system scan.

Update whatever anti-spyware applications that you have and run a full
system scan with each one.

You might want to start in Safe Mode to run your antivirus and anti-spyware
software.

Running a full system antivirus scan or anti-spyware scan in Safe Mode can
be a good idea. Some viruses and other malware like to conceal themselves
in areas Windows protects while using them. Safe mode will prevent those
applications access and therefore unprotect the viruses or other malware
allowing for easier removal.

How to start Windows in Safe Mode Windows XP
http://www.bleepingcomputer.com/foru...orial=61#winxo

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:(E-Mail Removed),
(E-Mail Removed) <(E-Mail Removed)> hunted and pecked:
> Background: I have a toshiba satellite laptop called Qosmio G20 which
> came
> with windows xp media center edition. It has worked fine
> for well over a year. Recently, I installed all the new
> security patches, etc. for win. xp-prof. version from the
> microsoft update site. Shortly after windows would
> sometimes start and quit for no reason or it would not
> finish the start-up process at all. Sometimes a flash
> window would appear with msg. "cannot load powrprof.dll"
> sometimes there was a longer message regarding a long
> error number and something about a failure to locate some
> file needed for start-up, I think?
>
> Anyhow, I just decided to do a system recovery using the
> toshiba recovery discs (norton ghost). I did so once and
> the same problem was occuring with no new software or no
> new patches installed. Except worse now, windows would
> hardly ever complete a start-up process. So I ran the
> system recovery a second time. The system would not
> finish start-up for the first two attempts. Then it
> worked fine and could not repeat the problem for a
> while. I downloaded all the patches and security updates
> again for windows xp, win. explorer 6, outlook, etc. as
> recommended by the microsoft site. No problems after
> that. I installed norton system works 2002, no
> problems. I was attempting to install ms office and
> crash during process. Upon restart the same message
> flashed just before the system shut-down "cannot load
> powrprof.dll"
>
>
> It seems strange to have this problem immediately after
> performing a complete system recovery, I am at a complete
> loss. Any help on this would be greatly appreciated.
>
>
> Thank you,