Good Morning!
I am having difficulty installing SP 4 on a WIN2K Client on my Domain. I have already updated this client with all the latest critical updates up to / including IE6SP1. When I start the SP install, it will work fine till it gets to the part where it says "checking inventory", then I receive the following message:

The file "C:\Program Files\Internet Explorer\Connection Wizard\ icwconn1.exe" is open or in use by another application.

Close all other applications and then retry.

Retry Cancel

Note: I am using a SP4 CD I created, not the Windows Update Site(If I do, I get the same error) . I cannot go into the Connection Wizard folder, as it will not allow me access. I am logging in as the Local Admin. Any and all suggestions would be helpful and appreciated!!

Kevin Kaswinkle

Kevin Kaswinkle wrote:

> Good Morning!
> I am having difficulty installing SP 4 on a WIN2K Client on my Domain. I have already updated this client with all the latest critical updates up to / including IE6SP1. When I start the SP install, it will work fine till it gets to the part where it says "checking inventory", then I receive the following message:
>
> The file "C:\Program Files\Internet Explorer\Connection Wizard\ icwconn1.exe" is open or in use by another application.
>
> Close all other applications and then retry.
>
> Retry Cancel
>
> Note: I am using a SP4 CD I created, not the Windows Update Site(If I do, I get the same error) . I cannot go into the Connection Wizard folder, as it will not allow me access. I am logging in as the Local Admin. Any and all suggestions would be helpful and appreciated!!

Hi

You need to fix the access problem to the Connection Wizard folder before SP4 will install.

Start e.g. here:

HOW TO: Take Ownership of a File or Folder in Windows XP
http://support.microsoft.com/default...B;EN-US;308421

For Win2k, disregard the "Simple File Sharing" part for Windows XP


--
torgeir
Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of the 1328 page Scripting Guide: http://www.microsoft.com/technet/scriptcenter

I'm not familiar with your problem however, it would seem you could try
renaming that file before running the service pack.

Is icwconn1.exe running when you're installing sp4?

--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!
This posting is provided "AS IS" without warranty either expressed or
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merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting are mine and do
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"Kevin Kaswinkle" <(E-Mail Removed)> wrote in message
news:ECB17DE1-6107-4701-B4F8-(E-Mail Removed)...
> Good Morning!
> I am having difficulty installing SP 4 on a WIN2K Client on my Domain. I
have already updated this client with all the latest critical updates up to
/ including IE6SP1. When I start the SP install, it will work fine till it
gets to the part where it says "checking inventory", then I receive the
following message:
>
>
The file "C:\Program Files\Internet Explorer\Connection Wizard\
icwconn1.exe" is open or in use by another application.
>
> Close all
other applications and then retry.
>
> Retry
Cancel
>
> Note: I am using a SP4 CD I created, not the Windows Update Site(If I do,
I get the same error) . I cannot go into the Connection Wizard folder, as it
will not allow me access. I am logging in as the Local Admin. Any and all
suggestions would be helpful and appreciated!!
>
> Kevin Kaswinkle
>

Wow ... thanks torgeir

--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!
This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of Microsoft.


"Torgeir Bakken (MVP)" <Torgeir.Bakken-(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Kevin Kaswinkle wrote:
>
> > Good Morning!
> > I am having difficulty installing SP 4 on a WIN2K Client on my Domain. I
have already updated this client with all the latest critical updates up to
/ including IE6SP1. When I start the SP install, it will work fine till it
gets to the part where it says "checking inventory", then I receive the
following message:
> >
> >
The file "C:\Program Files\Internet Explorer\Connection Wizard\
icwconn1.exe" is open or in use by another application.
> >
> > Close all
other applications and then retry.
> >
> > Retry
Cancel
> >
> > Note: I am using a SP4 CD I created, not the Windows Update Site(If I
do, I get the same error) . I cannot go into the Connection Wizard folder,
as it will not allow me access. I am logging in as the Local Admin. Any and
all suggestions would be helpful and appreciated!!
>
> Hi
>
> You need to fix the access problem to the Connection Wizard folder before
SP4 will install.
>
> Start e.g. here:
>
> HOW TO: Take Ownership of a File or Folder in Windows XP
> http://support.microsoft.com/default...B;EN-US;308421
>
> For Win2k, disregard the "Simple File Sharing" part for Windows XP
>
>
> --
> torgeir
> Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of the 1328 page
Scripting Guide: http://www.microsoft.com/technet/scriptcenter
>
>