I have Office and Outlook 2007 . At the top of my Outlook inbox is an orange
bar that says 'Click here to enable Instant Search'. When I click on it, it
takes me to a webpage where I download a 4.7MB file whose name ends in
'enu.exe'.

When I run the .exe file, an error message appears that says: 'Setup has
failed. Make sure Terminal Services are enabled before re-running setup'.

It never gets any further than that. I remember it was the same with the
Office 2007 Beta.

What is wrong? Why won't instant search install? Help, please!

--
Sproxton in Sydney

Try running the Office Diagnostics from the Help menu in Outlook...see if
that helps any.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***


"Sproxton" wrote:

> I have Office and Outlook 2007 . At the top of my Outlook inbox is an orange
> bar that says 'Click here to enable Instant Search'. When I click on it, it
> takes me to a webpage where I download a 4.7MB file whose name ends in
> 'enu.exe'.
>
> When I run the .exe file, an error message appears that says: 'Setup has
> failed. Make sure Terminal Services are enabled before re-running setup'.
>
> It never gets any further than that. I remember it was the same with the
> Office 2007 Beta.
>
> What is wrong? Why won't instant search install? Help, please!
>
> --
> Sproxton in Sydney

Hi. I ran all the diagnostics but no problems found.

Am I downloading the right file? What is the other one, the MSI file?

I am also unable to install Messenger Live - I get eternally spinning
buddies; but that's another saga that no-one on here has been able to answer.

No more ideas on the Instant Search? It's not a show-stopper but it's
annoying.

Thanks
--
Sproxton in Sydney


"Jocelyn Fiorello [MVP - Outlook]" wrote:

> Try running the Office Diagnostics from the Help menu in Outlook...see if
> that helps any.
>
> --
> Jocelyn Fiorello
> MVP - Outlook
>
> *** Messages sent to my e-mail address will NOT be answered -- please reply
> only to the newsgroup to preserve the message thread. ***
>
>
> "Sproxton" wrote:
>
> > I have Office and Outlook 2007 . At the top of my Outlook inbox is an orange
> > bar that says 'Click here to enable Instant Search'. When I click on it, it
> > takes me to a webpage where I download a 4.7MB file whose name ends in
> > 'enu.exe'.
> >
> > When I run the .exe file, an error message appears that says: 'Setup has
> > failed. Make sure Terminal Services are enabled before re-running setup'.
> >
> > It never gets any further than that. I remember it was the same with the
> > Office 2007 Beta.
> >
> > What is wrong? Why won't instant search install? Help, please!
> >
> > --
> > Sproxton in Sydney

In my research I found that the current policy for naming hotfixes and
patches is to end the filenames with "enu.exe", so that must be what you did.
I haven't found any other posts about your specific issue so far, but do you
know what the full filename of the file you installed was?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***


"Sproxton" wrote:

> Hi. I ran all the diagnostics but no problems found.
>
> Am I downloading the right file? What is the other one, the MSI file?
>
> I am also unable to install Messenger Live - I get eternally spinning
> buddies; but that's another saga that no-one on here has been able to answer.
>
> No more ideas on the Instant Search? It's not a show-stopper but it's
> annoying.
>
> Thanks
> --
> Sproxton in Sydney
>
>
> "Jocelyn Fiorello [MVP - Outlook]" wrote:
>
> > Try running the Office Diagnostics from the Help menu in Outlook...see if
> > that helps any.
> >
> > --
> > Jocelyn Fiorello
> > MVP - Outlook
> >
> > *** Messages sent to my e-mail address will NOT be answered -- please reply
> > only to the newsgroup to preserve the message thread. ***
> >
> >
> > "Sproxton" wrote:
> >
> > > I have Office and Outlook 2007 . At the top of my Outlook inbox is an orange
> > > bar that says 'Click here to enable Instant Search'. When I click on it, it
> > > takes me to a webpage where I download a 4.7MB file whose name ends in
> > > 'enu.exe'.
> > >
> > > When I run the .exe file, an error message appears that says: 'Setup has
> > > failed. Make sure Terminal Services are enabled before re-running setup'.
> > >
> > > It never gets any further than that. I remember it was the same with the
> > > Office 2007 Beta.
> > >
> > > What is wrong? Why won't instant search install? Help, please!
> > >
> > > --
> > > Sproxton in Sydney

Hi

When I click on the "Click here to enable Instant Search" bar, it takes me
to this web page:
http://www.microsoft.com/downloads/d...displaylang=en

If you page down, you will see there are two files. The one I am installing
is this:
WindowsDesktopSearch-KB917013-V301-XP-x86-enu.exe

and the other one is this:

WindowsDesktopSearch-KB917013-V301-XP-x86-ENU.MSI

Thanks.

--
Sproxton in Sydney


"Jocelyn Fiorello [MVP - Outlook]" wrote:

> In my research I found that the current policy for naming hotfixes and
> patches is to end the filenames with "enu.exe", so that must be what you did.
> I haven't found any other posts about your specific issue so far, but do you
> know what the full filename of the file you installed was?
>
> --
> Jocelyn Fiorello
> MVP - Outlook
>
> *** Messages sent to my e-mail address will NOT be answered -- please reply
> only to the newsgroup to preserve the message thread. ***
>
>
> "Sproxton" wrote:
>
> > Hi. I ran all the diagnostics but no problems found.
> >
> > Am I downloading the right file? What is the other one, the MSI file?
> >
> > I am also unable to install Messenger Live - I get eternally spinning
> > buddies; but that's another saga that no-one on here has been able to answer.
> >
> > No more ideas on the Instant Search? It's not a show-stopper but it's
> > annoying.
> >
> > Thanks
> > --
> > Sproxton in Sydney
> >
> >
> > "Jocelyn Fiorello [MVP - Outlook]" wrote:
> >
> > > Try running the Office Diagnostics from the Help menu in Outlook...see if
> > > that helps any.
> > >
> > > --
> > > Jocelyn Fiorello
> > > MVP - Outlook
> > >
> > > *** Messages sent to my e-mail address will NOT be answered -- please reply
> > > only to the newsgroup to preserve the message thread. ***
> > >
> > >
> > > "Sproxton" wrote:
> > >
> > > > I have Office and Outlook 2007 . At the top of my Outlook inbox is an orange
> > > > bar that says 'Click here to enable Instant Search'. When I click on it, it
> > > > takes me to a webpage where I download a 4.7MB file whose name ends in
> > > > 'enu.exe'.
> > > >
> > > > When I run the .exe file, an error message appears that says: 'Setup has
> > > > failed. Make sure Terminal Services are enabled before re-running setup'.
> > > >
> > > > It never gets any further than that. I remember it was the same with the
> > > > Office 2007 Beta.
> > > >
> > > > What is wrong? Why won't instant search install? Help, please!
> > > >
> > > > --
> > > > Sproxton in Sydney

I guess you can try downloading and installing the .MSI file instead of the
..EXE and see if it works...I will have to do a little more looking around to
see if anyone else has reported this issue. Have you also downloaded and
installed all available Windows and Office updates?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***


"Sproxton" wrote:

> Hi
>
> When I click on the "Click here to enable Instant Search" bar, it takes me
> to this web page:
> http://www.microsoft.com/downloads/d...displaylang=en
>
> If you page down, you will see there are two files. The one I am installing
> is this:
> WindowsDesktopSearch-KB917013-V301-XP-x86-enu.exe
>
> and the other one is this:
>
> WindowsDesktopSearch-KB917013-V301-XP-x86-ENU.MSI
>
> Thanks.
>
> --
> Sproxton in Sydney
>
>
> "Jocelyn Fiorello [MVP - Outlook]" wrote:
>
> > In my research I found that the current policy for naming hotfixes and
> > patches is to end the filenames with "enu.exe", so that must be what you did.
> > I haven't found any other posts about your specific issue so far, but do you
> > know what the full filename of the file you installed was?
> >
> > --
> > Jocelyn Fiorello
> > MVP - Outlook
> >
> > *** Messages sent to my e-mail address will NOT be answered -- please reply
> > only to the newsgroup to preserve the message thread. ***
> >
> >
> > "Sproxton" wrote:
> >
> > > Hi. I ran all the diagnostics but no problems found.
> > >
> > > Am I downloading the right file? What is the other one, the MSI file?
> > >
> > > I am also unable to install Messenger Live - I get eternally spinning
> > > buddies; but that's another saga that no-one on here has been able to answer.
> > >
> > > No more ideas on the Instant Search? It's not a show-stopper but it's
> > > annoying.
> > >
> > > Thanks
> > > --
> > > Sproxton in Sydney
> > >
> > >
> > > "Jocelyn Fiorello [MVP - Outlook]" wrote:
> > >
> > > > Try running the Office Diagnostics from the Help menu in Outlook...see if
> > > > that helps any.
> > > >
> > > > --
> > > > Jocelyn Fiorello
> > > > MVP - Outlook
> > > >
> > > > *** Messages sent to my e-mail address will NOT be answered -- please reply
> > > > only to the newsgroup to preserve the message thread. ***
> > > >
> > > >
> > > > "Sproxton" wrote:
> > > >
> > > > > I have Office and Outlook 2007 . At the top of my Outlook inbox is an orange
> > > > > bar that says 'Click here to enable Instant Search'. When I click on it, it
> > > > > takes me to a webpage where I download a 4.7MB file whose name ends in
> > > > > 'enu.exe'.
> > > > >
> > > > > When I run the .exe file, an error message appears that says: 'Setup has
> > > > > failed. Make sure Terminal Services are enabled before re-running setup'.
> > > > >
> > > > > It never gets any further than that. I remember it was the same with the
> > > > > Office 2007 Beta.
> > > > >
> > > > > What is wrong? Why won't instant search install? Help, please!
> > > > >
> > > > > --
> > > > > Sproxton in Sydney

Hi Jocelyn

I downloaded the other file (the .MSI one) and exactly the same error
message appeared about 'terminal services'.

Stumped!


--
Sproxton in Sydney


"Jocelyn Fiorello [MVP - Outlook]" wrote:

> I guess you can try downloading and installing the .MSI file instead of the
> .EXE and see if it works...I will have to do a little more looking around to
> see if anyone else has reported this issue. Have you also downloaded and
> installed all available Windows and Office updates?
>
> --
> Jocelyn Fiorello
> MVP - Outlook
>
> *** Messages sent to my e-mail address will NOT be answered -- please reply
> only to the newsgroup to preserve the message thread. ***
>
>
> "Sproxton" wrote:
>
> > Hi
> >
> > When I click on the "Click here to enable Instant Search" bar, it takes me
> > to this web page:
> > http://www.microsoft.com/downloads/d...displaylang=en
> >
> > If you page down, you will see there are two files. The one I am installing
> > is this:
> > WindowsDesktopSearch-KB917013-V301-XP-x86-enu.exe
> >
> > and the other one is this:
> >
> > WindowsDesktopSearch-KB917013-V301-XP-x86-ENU.MSI
> >
> > Thanks.
> >
> > --
> > Sproxton in Sydney
> >
> >
> > "Jocelyn Fiorello [MVP - Outlook]" wrote:
> >
> > > In my research I found that the current policy for naming hotfixes and
> > > patches is to end the filenames with "enu.exe", so that must be what you did.
> > > I haven't found any other posts about your specific issue so far, but do you
> > > know what the full filename of the file you installed was?
> > >
> > > --
> > > Jocelyn Fiorello
> > > MVP - Outlook
> > >
> > > *** Messages sent to my e-mail address will NOT be answered -- please reply
> > > only to the newsgroup to preserve the message thread. ***
> > >
> > >
> > > "Sproxton" wrote:
> > >
> > > > Hi. I ran all the diagnostics but no problems found.
> > > >
> > > > Am I downloading the right file? What is the other one, the MSI file?
> > > >
> > > > I am also unable to install Messenger Live - I get eternally spinning
> > > > buddies; but that's another saga that no-one on here has been able to answer.
> > > >
> > > > No more ideas on the Instant Search? It's not a show-stopper but it's
> > > > annoying.
> > > >
> > > > Thanks
> > > > --
> > > > Sproxton in Sydney
> > > >
> > > >
> > > > "Jocelyn Fiorello [MVP - Outlook]" wrote:
> > > >
> > > > > Try running the Office Diagnostics from the Help menu in Outlook...see if
> > > > > that helps any.
> > > > >
> > > > > --
> > > > > Jocelyn Fiorello
> > > > > MVP - Outlook
> > > > >
> > > > > *** Messages sent to my e-mail address will NOT be answered -- please reply
> > > > > only to the newsgroup to preserve the message thread. ***
> > > > >
> > > > >
> > > > > "Sproxton" wrote:
> > > > >
> > > > > > I have Office and Outlook 2007 . At the top of my Outlook inbox is an orange
> > > > > > bar that says 'Click here to enable Instant Search'. When I click on it, it
> > > > > > takes me to a webpage where I download a 4.7MB file whose name ends in
> > > > > > 'enu.exe'.
> > > > > >
> > > > > > When I run the .exe file, an error message appears that says: 'Setup has
> > > > > > failed. Make sure Terminal Services are enabled before re-running setup'.
> > > > > >
> > > > > > It never gets any further than that. I remember it was the same with the
> > > > > > Office 2007 Beta.
> > > > > >
> > > > > > What is wrong? Why won't instant search install? Help, please!
> > > > > >
> > > > > > --
> > > > > > Sproxton in Sydney

OK. I will do some more research...if I find anything, I will get back to
you. If you get no response for several days you can repost your question to
see if anyone else has any other ideas, but please make sure you post all the
details of what you've already tried, including my suggestions.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***


"Sproxton" wrote:

> Hi Jocelyn
>
> I downloaded the other file (the .MSI one) and exactly the same error
> message appeared about 'terminal services'.
>
> Stumped!
>
>
> --
> Sproxton in Sydney
>
>
> "Jocelyn Fiorello [MVP - Outlook]" wrote:
>
> > I guess you can try downloading and installing the .MSI file instead of the
> > .EXE and see if it works...I will have to do a little more looking around to
> > see if anyone else has reported this issue. Have you also downloaded and
> > installed all available Windows and Office updates?
> >
> > --
> > Jocelyn Fiorello
> > MVP - Outlook
> >
> > *** Messages sent to my e-mail address will NOT be answered -- please reply
> > only to the newsgroup to preserve the message thread. ***
> >
> >
> > "Sproxton" wrote:
> >
> > > Hi
> > >
> > > When I click on the "Click here to enable Instant Search" bar, it takes me
> > > to this web page:
> > > http://www.microsoft.com/downloads/d...displaylang=en
> > >
> > > If you page down, you will see there are two files. The one I am installing
> > > is this:
> > > WindowsDesktopSearch-KB917013-V301-XP-x86-enu.exe
> > >
> > > and the other one is this:
> > >
> > > WindowsDesktopSearch-KB917013-V301-XP-x86-ENU.MSI
> > >
> > > Thanks.
> > >
> > > --
> > > Sproxton in Sydney
> > >
> > >
> > > "Jocelyn Fiorello [MVP - Outlook]" wrote:
> > >
> > > > In my research I found that the current policy for naming hotfixes and
> > > > patches is to end the filenames with "enu.exe", so that must be what you did.
> > > > I haven't found any other posts about your specific issue so far, but do you
> > > > know what the full filename of the file you installed was?
> > > >
> > > > --
> > > > Jocelyn Fiorello
> > > > MVP - Outlook
> > > >
> > > > *** Messages sent to my e-mail address will NOT be answered -- please reply
> > > > only to the newsgroup to preserve the message thread. ***
> > > >
> > > >
> > > > "Sproxton" wrote:
> > > >
> > > > > Hi. I ran all the diagnostics but no problems found.
> > > > >
> > > > > Am I downloading the right file? What is the other one, the MSI file?
> > > > >
> > > > > I am also unable to install Messenger Live - I get eternally spinning
> > > > > buddies; but that's another saga that no-one on here has been able to answer.
> > > > >
> > > > > No more ideas on the Instant Search? It's not a show-stopper but it's
> > > > > annoying.
> > > > >
> > > > > Thanks
> > > > > --
> > > > > Sproxton in Sydney
> > > > >
> > > > >
> > > > > "Jocelyn Fiorello [MVP - Outlook]" wrote:
> > > > >
> > > > > > Try running the Office Diagnostics from the Help menu in Outlook...see if
> > > > > > that helps any.
> > > > > >
> > > > > > --
> > > > > > Jocelyn Fiorello
> > > > > > MVP - Outlook
> > > > > >
> > > > > > *** Messages sent to my e-mail address will NOT be answered -- please reply
> > > > > > only to the newsgroup to preserve the message thread. ***
> > > > > >
> > > > > >
> > > > > > "Sproxton" wrote:
> > > > > >
> > > > > > > I have Office and Outlook 2007 . At the top of my Outlook inbox is an orange
> > > > > > > bar that says 'Click here to enable Instant Search'. When I click on it, it
> > > > > > > takes me to a webpage where I download a 4.7MB file whose name ends in
> > > > > > > 'enu.exe'.
> > > > > > >
> > > > > > > When I run the .exe file, an error message appears that says: 'Setup has
> > > > > > > failed. Make sure Terminal Services are enabled before re-running setup'.
> > > > > > >
> > > > > > > It never gets any further than that. I remember it was the same with the
> > > > > > > Office 2007 Beta.
> > > > > > >
> > > > > > > What is wrong? Why won't instant search install? Help, please!
> > > > > > >
> > > > > > > --
> > > > > > > Sproxton in Sydney

http://support.microsoft.com/kb/929361

"When you try to install WDS, you receive the following error message if the
Terminal Services service is disabled:
Setup has failed. Make sure Terminal Services are enabled before re-running
setup.

RESOLUTION
To resolve these issues, start the Terminal Services service, and then
reinstall WDS.

To start the Terminal Services service, follow these steps: 1. Click Start,
click Run, type services.msc, and then click OK.
2. Right-click Terminal Services, and then click Start."



"Sproxton" wrote:

> Hi Jocelyn
>
> I downloaded the other file (the .MSI one) and exactly the same error
> message appeared about 'terminal services'.
>
> Stumped!
>
>
> --
> Sproxton in Sydney
>
>
> "Jocelyn Fiorello [MVP - Outlook]" wrote:
>
> > I guess you can try downloading and installing the .MSI file instead of the
> > .EXE and see if it works...I will have to do a little more looking around to
> > see if anyone else has reported this issue. Have you also downloaded and
> > installed all available Windows and Office updates?
> >
> > --
> > Jocelyn Fiorello
> > MVP - Outlook
> >
> > *** Messages sent to my e-mail address will NOT be answered -- please reply
> > only to the newsgroup to preserve the message thread. ***
> >
> >
> > "Sproxton" wrote:
> >
> > > Hi
> > >
> > > When I click on the "Click here to enable Instant Search" bar, it takes me
> > > to this web page:
> > > http://www.microsoft.com/downloads/d...displaylang=en
> > >
> > > If you page down, you will see there are two files. The one I am installing
> > > is this:
> > > WindowsDesktopSearch-KB917013-V301-XP-x86-enu.exe
> > >
> > > and the other one is this:
> > >
> > > WindowsDesktopSearch-KB917013-V301-XP-x86-ENU.MSI
> > >
> > > Thanks.
> > >
> > > --
> > > Sproxton in Sydney
> > >
> > >
> > > "Jocelyn Fiorello [MVP - Outlook]" wrote:
> > >
> > > > In my research I found that the current policy for naming hotfixes and
> > > > patches is to end the filenames with "enu.exe", so that must be what you did.
> > > > I haven't found any other posts about your specific issue so far, but do you
> > > > know what the full filename of the file you installed was?
> > > >
> > > > --
> > > > Jocelyn Fiorello
> > > > MVP - Outlook
> > > >
> > > > *** Messages sent to my e-mail address will NOT be answered -- please reply
> > > > only to the newsgroup to preserve the message thread. ***
> > > >
> > > >
> > > > "Sproxton" wrote:
> > > >
> > > > > Hi. I ran all the diagnostics but no problems found.
> > > > >
> > > > > Am I downloading the right file? What is the other one, the MSI file?
> > > > >
> > > > > I am also unable to install Messenger Live - I get eternally spinning
> > > > > buddies; but that's another saga that no-one on here has been able to answer.
> > > > >
> > > > > No more ideas on the Instant Search? It's not a show-stopper but it's
> > > > > annoying.
> > > > >
> > > > > Thanks
> > > > > --
> > > > > Sproxton in Sydney
> > > > >
> > > > >
> > > > > "Jocelyn Fiorello [MVP - Outlook]" wrote:
> > > > >
> > > > > > Try running the Office Diagnostics from the Help menu in Outlook...see if
> > > > > > that helps any.
> > > > > >
> > > > > > --
> > > > > > Jocelyn Fiorello
> > > > > > MVP - Outlook
> > > > > >
> > > > > > *** Messages sent to my e-mail address will NOT be answered -- please reply
> > > > > > only to the newsgroup to preserve the message thread. ***
> > > > > >
> > > > > >
> > > > > > "Sproxton" wrote:
> > > > > >
> > > > > > > I have Office and Outlook 2007 . At the top of my Outlook inbox is an orange
> > > > > > > bar that says 'Click here to enable Instant Search'. When I click on it, it
> > > > > > > takes me to a webpage where I download a 4.7MB file whose name ends in
> > > > > > > 'enu.exe'.
> > > > > > >
> > > > > > > When I run the .exe file, an error message appears that says: 'Setup has
> > > > > > > failed. Make sure Terminal Services are enabled before re-running setup'.
> > > > > > >
> > > > > > > It never gets any further than that. I remember it was the same with the
> > > > > > > Office 2007 Beta.
> > > > > > >
> > > > > > > What is wrong? Why won't instant search install? Help, please!
> > > > > > >
> > > > > > > --
> > > > > > > Sproxton in Sydney

Hi William

I tried this but when I right-click on Terminal Services in the list, the
'Start' option is greyed out (as are Stop, Pause, Resume, Restart). The
options All Tasks, Refresh, Properties, Help are selectable. Under All
Tasks, the five options Start, Stop, Pause, Resume, Restart are greyed out
again.

I think this one is going to be like my Messenger Live spinning buddies -
insoluble!



--
Sproxton in Sydney


"William Lefkovics [MVP]" wrote:

> http://support.microsoft.com/kb/929361
>
> "When you try to install WDS, you receive the following error message if the
> Terminal Services service is disabled:
> Setup has failed. Make sure Terminal Services are enabled before re-running
> setup.
>
> RESOLUTION
> To resolve these issues, start the Terminal Services service, and then
> reinstall WDS.
>
> To start the Terminal Services service, follow these steps: 1. Click Start,
> click Run, type services.msc, and then click OK.
> 2. Right-click Terminal Services, and then click Start."
>
>
>
> "Sproxton" wrote:
>
> > Hi Jocelyn
> >
> > I downloaded the other file (the .MSI one) and exactly the same error
> > message appeared about 'terminal services'.
> >
> > Stumped!
> >
> >
> > --
> > Sproxton in Sydney
> >
> >
> > "Jocelyn Fiorello [MVP - Outlook]" wrote:
> >
> > > I guess you can try downloading and installing the .MSI file instead of the
> > > .EXE and see if it works...I will have to do a little more looking around to
> > > see if anyone else has reported this issue. Have you also downloaded and
> > > installed all available Windows and Office updates?
> > >
> > > --
> > > Jocelyn Fiorello
> > > MVP - Outlook
> > >
> > > *** Messages sent to my e-mail address will NOT be answered -- please reply
> > > only to the newsgroup to preserve the message thread. ***
> > >
> > >
> > > "Sproxton" wrote:
> > >
> > > > Hi
> > > >
> > > > When I click on the "Click here to enable Instant Search" bar, it takes me
> > > > to this web page:
> > > > http://www.microsoft.com/downloads/d...displaylang=en
> > > >
> > > > If you page down, you will see there are two files. The one I am installing
> > > > is this:
> > > > WindowsDesktopSearch-KB917013-V301-XP-x86-enu.exe
> > > >
> > > > and the other one is this:
> > > >
> > > > WindowsDesktopSearch-KB917013-V301-XP-x86-ENU.MSI
> > > >
> > > > Thanks.
> > > >
> > > > --
> > > > Sproxton in Sydney
> > > >
> > > >
> > > > "Jocelyn Fiorello [MVP - Outlook]" wrote:
> > > >
> > > > > In my research I found that the current policy for naming hotfixes and
> > > > > patches is to end the filenames with "enu.exe", so that must be what you did.
> > > > > I haven't found any other posts about your specific issue so far, but do you
> > > > > know what the full filename of the file you installed was?
> > > > >
> > > > > --
> > > > > Jocelyn Fiorello
> > > > > MVP - Outlook
> > > > >
> > > > > *** Messages sent to my e-mail address will NOT be answered -- please reply
> > > > > only to the newsgroup to preserve the message thread. ***
> > > > >
> > > > >
> > > > > "Sproxton" wrote:
> > > > >
> > > > > > Hi. I ran all the diagnostics but no problems found.
> > > > > >
> > > > > > Am I downloading the right file? What is the other one, the MSI file?
> > > > > >
> > > > > > I am also unable to install Messenger Live - I get eternally spinning
> > > > > > buddies; but that's another saga that no-one on here has been able to answer.
> > > > > >
> > > > > > No more ideas on the Instant Search? It's not a show-stopper but it's
> > > > > > annoying.
> > > > > >
> > > > > > Thanks
> > > > > > --
> > > > > > Sproxton in Sydney
> > > > > >
> > > > > >
> > > > > > "Jocelyn Fiorello [MVP - Outlook]" wrote:
> > > > > >
> > > > > > > Try running the Office Diagnostics from the Help menu in Outlook...see if
> > > > > > > that helps any.
> > > > > > >
> > > > > > > --
> > > > > > > Jocelyn Fiorello
> > > > > > > MVP - Outlook
> > > > > > >
> > > > > > > *** Messages sent to my e-mail address will NOT be answered -- please reply
> > > > > > > only to the newsgroup to preserve the message thread. ***
> > > > > > >
> > > > > > >
> > > > > > > "Sproxton" wrote:
> > > > > > >
> > > > > > > > I have Office and Outlook 2007 . At the top of my Outlook inbox is an orange
> > > > > > > > bar that says 'Click here to enable Instant Search'. When I click on it, it
> > > > > > > > takes me to a webpage where I download a 4.7MB file whose name ends in
> > > > > > > > 'enu.exe'.
> > > > > > > >
> > > > > > > > When I run the .exe file, an error message appears that says: 'Setup has
> > > > > > > > failed. Make sure Terminal Services are enabled before re-running setup'.
> > > > > > > >
> > > > > > > > It never gets any further than that. I remember it was the same with the
> > > > > > > > Office 2007 Beta.
> > > > > > > >
> > > > > > > > What is wrong? Why won't instant search install? Help, please!
> > > > > > > >
> > > > > > > > --
> > > > > > > > Sproxton in Sydney