I have a new HP Pavillion a6110n Desktop PC with Vista. I have installed the
Lexmark software, including running a compatibility with Windows Vista which
produced no error problems. But the printer will not scan/print nor will it
print from a document. No error messages come up. I checked Lexmark.com for
downloads, but none indicated for this printer

Lexmark Support has informed me: I regret to inform you that the
hardware/technology of this printer would not support the 32/64 bit processes
of the Vista OS. That is why there will be no driver developed for this
machine.

Am I forced to now buy a new printer? And what do I do with this one - it
works perfectly fine! Thank you.

--
Donna C.

Well, Lexmark developed it and they know their product and if they they said
its not compatible, its just not compatible and you will have to purchase a
new printer that is compatible with the OS. The only thing I can recommend
trying is a printer driver that closest the P3120 model.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
"Donna C." <(E-Mail Removed)> wrote in message
news:58D7F168-2518-4C2E-A3B7-(E-Mail Removed)...
>I have a new HP Pavillion a6110n Desktop PC with Vista. I have installed
>the
> Lexmark software, including running a compatibility with Windows Vista
> which
> produced no error problems. But the printer will not scan/print nor will
> it
> print from a document. No error messages come up. I checked Lexmark.com
> for
> downloads, but none indicated for this printer
>
> Lexmark Support has informed me: I regret to inform you that the
> hardware/technology of this printer would not support the 32/64 bit
> processes
> of the Vista OS. That is why there will be no driver developed for this
> machine.
>
> Am I forced to now buy a new printer? And what do I do with this one - it
> works perfectly fine! Thank you.
>
> --
> Donna C.

Thank you for your quick response - I checked Lexmark and do not see any that
are close to the P3120. Off to shop.... Thx again.
--
Donna C.


"Andre Da Costa[ActiveWin]" wrote:

> Well, Lexmark developed it and they know their product and if they they said
> its not compatible, its just not compatible and you will have to purchase a
> new printer that is compatible with the OS. The only thing I can recommend
> trying is a printer driver that closest the P3120 model.
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
> "Donna C." <(E-Mail Removed)> wrote in message
> news:58D7F168-2518-4C2E-A3B7-(E-Mail Removed)...
> >I have a new HP Pavillion a6110n Desktop PC with Vista. I have installed
> >the
> > Lexmark software, including running a compatibility with Windows Vista
> > which
> > produced no error problems. But the printer will not scan/print nor will
> > it
> > print from a document. No error messages come up. I checked Lexmark.com
> > for
> > downloads, but none indicated for this printer
> >
> > Lexmark Support has informed me: I regret to inform you that the
> > hardware/technology of this printer would not support the 32/64 bit
> > processes
> > of the Vista OS. That is why there will be no driver developed for this
> > machine.
> >
> > Am I forced to now buy a new printer? And what do I do with this one - it
> > works perfectly fine! Thank you.
> >
> > --
> > Donna C.
>
>
>