Hi Cari,
Thanks for the prompt reply. Yes, I logging as an Administrator. From the
“Control Panel -> Printers and Fax” I could see the printer (Canon S800) is
in OFFLINE state. But when I turn on the power of the printer, it says “New
hardware found” and it tries to install and I got a dialog box says “Cannot
install this hardware ” with only one button “Finish”. When the button
(Finish) is clicked, it repeats the process again , “New Hardware Found” ….
"Cari (MS-MVP)" wrote:
> Are you logged on as an Administrator?
>
> Is the Print Spooler running? From the Command Prompt, type:
>
> net start spooler
> (and hit enter)
> --
> Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
> www.coribright.com
>
> "kelvin" <(E-Mail Removed)> wrote in message
> news:41B0066E-685C-4373-BE02-(E-Mail Removed)...
> > Hi, I am trying to install my old printer Canon S800, I have followed
> > actually the instruction given with the latest driver. After installing
> > from
> > C: drive the system keeps saying "cannot install this hardware" it only
> > offers "finish ' as a response, then pops up again after clicking. Could
> > someone help me on the case, Thanks in advance.
> >
>
>
>
>