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cannot install drivers after overclocking PC

 
 
Beladi Nasralla
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Posts: n/a
 
      23rd Jul 2007
Gee, I got a problem with my homebuilt PC. This happened after I
overclocked the comp, and it rebooted by itself a few times because I
pushed it too far. (I put the FSB back since then.)

The menus in the "Display Properties" changed. Their number decreased,
and they reverted to the standard Windows amount and look. Anyway, I
went to "Device Manager", and then to "Computer". It says: "ACPI
Multiprocessor PC". I do not remember if this should be. I think the
driver should have the name of my MSI motherboard instead of this
generic one. I thought maybe I should have re-installed the driver. So
that I installed again the "system driver" and the "AMD driver".
Nothing changed :-( Also, I noticed that in "Device Manager -->
System Devices --> Motherboard resources", the Motherboard resources
is a generic driver. I am not sure if that should be generic and not
the MSI one.

I reinstalled Windows, and did a clean install of all of the drivers.
The situation is still the same. Maybe I screwed the BIOS ? Can you
please tell me what is going on ? And, firstly, shold the "ACPI
Multiprocessor PC" be there as a generic driver ?

Thanks.

 
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Beladi Nasralla
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Posts: n/a
 
      23rd Jul 2007
On Jul 24, 2:37 am, Beladi Nasralla <nasra...@yahoo.com> wrote:
> Gee, I got a problem with my homebuilt PC. This happened after I
> overclocked the comp, and it rebooted by itself a few times because I
> pushed it too far. (I put the FSB back since then.)
>
> The menus in the "Display Properties" changed. Their number decreased,
> and they reverted to the standard Windows amount and look. Anyway, I
> went to "Device Manager", and then to "Computer". It says: "ACPI
> Multiprocessor PC". I do not remember if this should be. I think the
> driver should have the name of my MSI motherboard instead of this
> generic one. I thought maybe I should have re-installed the driver. So
> that I installed again the "system driver" and the "AMD driver".
> Nothing changed :-( Also, I noticed that in "Device Manager -->
> System Devices --> Motherboard resources", the Motherboard resources
> is a generic driver. I am not sure if that should be generic and not
> the MSI one.
>
> I reinstalled Windows, and did a clean install of all of the drivers.
> The situation is still the same. Maybe I screwed the BIOS ? Can you
> please tell me what is going on ? And, firstly, shold the "ACPI
> Multiprocessor PC" be there as a generic driver ?


Here is more clue. My PC seems to work OK. It is just that the
motherboard does not show up on the Device Manager. This means to me
that the motherboard is running on the generic Windows driver, and
thus is not optimised for a speed. The CPU-Z shows up the name of the
motherboard.


 
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Frank McCoy
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Posts: n/a
 
      23rd Jul 2007
In alt.comp.hardware.pc-homebuilt Beladi Nasralla <(E-Mail Removed)>
wrote:

>On Jul 24, 2:37 am, Beladi Nasralla <nasra...@yahoo.com> wrote:
>> Gee, I got a problem with my homebuilt PC. This happened after I
>> overclocked the comp, and it rebooted by itself a few times because I
>> pushed it too far. (I put the FSB back since then.)
>>
>> The menus in the "Display Properties" changed. Their number decreased,
>> and they reverted to the standard Windows amount and look. Anyway, I
>> went to "Device Manager", and then to "Computer". It says: "ACPI
>> Multiprocessor PC". I do not remember if this should be. I think the
>> driver should have the name of my MSI motherboard instead of this
>> generic one. I thought maybe I should have re-installed the driver. So
>> that I installed again the "system driver" and the "AMD driver".
>> Nothing changed :-( Also, I noticed that in "Device Manager -->
>> System Devices --> Motherboard resources", the Motherboard resources
>> is a generic driver. I am not sure if that should be generic and not
>> the MSI one.
>>
>> I reinstalled Windows, and did a clean install of all of the drivers.
>> The situation is still the same. Maybe I screwed the BIOS ? Can you
>> please tell me what is going on ? And, firstly, shold the "ACPI
>> Multiprocessor PC" be there as a generic driver ?

>
>Here is more clue. My PC seems to work OK. It is just that the
>motherboard does not show up on the Device Manager. This means to me
>that the motherboard is running on the generic Windows driver, and
>thus is not optimised for a speed. The CPU-Z shows up the name of the
>motherboard.
>

Sounds to me like your BIOS chip might have been damaged.
(That happened to me with one overclocking attempt.)
You probably need to flash it again.
You're lucky it didn't get destroyed totally.
You need at least a partially working BIOS to flash a BIOS.
(Catch-22)

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Sleepy
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Posts: n/a
 
      23rd Jul 2007


"Beladi Nasralla" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Gee, I got a problem with my homebuilt PC. This happened after I
> overclocked the comp, and it rebooted by itself a few times because I
> pushed it too far. (I put the FSB back since then.)
>
> The menus in the "Display Properties" changed. Their number decreased,
> and they reverted to the standard Windows amount and look. Anyway, I
> went to "Device Manager", and then to "Computer". It says: "ACPI
> Multiprocessor PC". I do not remember if this should be. I think the
> driver should have the name of my MSI motherboard instead of this
> generic one. I thought maybe I should have re-installed the driver. So
> that I installed again the "system driver" and the "AMD driver".
> Nothing changed :-( Also, I noticed that in "Device Manager -->
> System Devices --> Motherboard resources", the Motherboard resources
> is a generic driver. I am not sure if that should be generic and not
> the MSI one.
>
> I reinstalled Windows, and did a clean install of all of the drivers.
> The situation is still the same. Maybe I screwed the BIOS ? Can you
> please tell me what is going on ? And, firstly, shold the "ACPI
> Multiprocessor PC" be there as a generic driver ?
>
> Thanks.


ACPI Multiprocessor PC is correct if you have a dual core CPU like a AMD X2
(which I have ) and I assume its the same for Core 2s. Your motherboard does
not show up in the Device Manager. Stuff like a specific IDE controller or
PCI to AGP driver maybe but you wont see a mention of the Motherboard make
and model.

 
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Beladi Nasralla
Guest
Posts: n/a
 
      23rd Jul 2007
On Jul 24, 3:33 am, "Sleepy" <nos...@here.com> wrote:
> "Beladi Nasralla" <nasra...@yahoo.com> wrote in message
>
> news:(E-Mail Removed)...
>
>
>
>
>
> > Gee, I got a problem with my homebuilt PC. This happened after I
> > overclocked the comp, and it rebooted by itself a few times because I
> > pushed it too far. (I put the FSB back since then.)

>
> > The menus in the "Display Properties" changed. Their number decreased,
> > and they reverted to the standard Windows amount and look. Anyway, I
> > went to "Device Manager", and then to "Computer". It says: "ACPI
> > Multiprocessor PC". I do not remember if this should be. I think the
> > driver should have the name of my MSI motherboard instead of this
> > generic one. I thought maybe I should have re-installed the driver. So
> > that I installed again the "system driver" and the "AMD driver".
> > Nothing changed :-( Also, I noticed that in "Device Manager -->
> > System Devices --> Motherboard resources", the Motherboard resources
> > is a generic driver. I am not sure if that should be generic and not
> > the MSI one.

>
> > I reinstalled Windows, and did a clean install of all of the drivers.
> > The situation is still the same. Maybe I screwed the BIOS ? Can you
> > please tell me what is going on ? And, firstly, shold the "ACPI
> > Multiprocessor PC" be there as a generic driver ?

>
> > Thanks.

>
> ACPI Multiprocessor PC is correct if you have a dual core CPU like a AMD X2
> (which I have ) and I assume its the same for Core 2s. Your motherboard does
> not show up in the Device Manager. Stuff like a specific IDE controller or
> PCI to AGP driver maybe but you wont see a mention of the Motherboard make
> and model.-


OK, I did more digging around. When I installed DigiCell, it
complained: "Failed to load driver". DigiCell (a motherboard utility)
used to work before. I could not load the Dual Core Centre could not
load either. The situation is like described by the guy

http://www.tek-tips.com/viewthread.c...1067265&page=1

He thinks that the motherboard does not load utilities/drivers.
Perhaps this is a corrapted BIOS or motherboard. I am yet to find out
how to "flash the BIOS".


 
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Sleepy
Guest
Posts: n/a
 
      23rd Jul 2007


"Beladi Nasralla" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Jul 24, 3:33 am, "Sleepy" <nos...@here.com> wrote:
>> "Beladi Nasralla" <nasra...@yahoo.com> wrote in message
>>
>> news:(E-Mail Removed)...
>>
>>
>>
>>
>>
>> > Gee, I got a problem with my homebuilt PC. This happened after I
>> > overclocked the comp, and it rebooted by itself a few times because I
>> > pushed it too far. (I put the FSB back since then.)

>>
>> > The menus in the "Display Properties" changed. Their number decreased,
>> > and they reverted to the standard Windows amount and look. Anyway, I
>> > went to "Device Manager", and then to "Computer". It says: "ACPI
>> > Multiprocessor PC". I do not remember if this should be. I think the
>> > driver should have the name of my MSI motherboard instead of this
>> > generic one. I thought maybe I should have re-installed the driver. So
>> > that I installed again the "system driver" and the "AMD driver".
>> > Nothing changed :-( Also, I noticed that in "Device Manager -->
>> > System Devices --> Motherboard resources", the Motherboard resources
>> > is a generic driver. I am not sure if that should be generic and not
>> > the MSI one.

>>
>> > I reinstalled Windows, and did a clean install of all of the drivers.
>> > The situation is still the same. Maybe I screwed the BIOS ? Can you
>> > please tell me what is going on ? And, firstly, shold the "ACPI
>> > Multiprocessor PC" be there as a generic driver ?

>>
>> > Thanks.

>>
>> ACPI Multiprocessor PC is correct if you have a dual core CPU like a AMD
>> X2
>> (which I have ) and I assume its the same for Core 2s. Your motherboard
>> does
>> not show up in the Device Manager. Stuff like a specific IDE controller
>> or
>> PCI to AGP driver maybe but you wont see a mention of the Motherboard
>> make
>> and model.-

>
> OK, I did more digging around. When I installed DigiCell, it
> complained: "Failed to load driver". DigiCell (a motherboard utility)
> used to work before. I could not load the Dual Core Centre could not
> load either. The situation is like described by the guy
>
> http://www.tek-tips.com/viewthread.c...1067265&page=1
>
> He thinks that the motherboard does not load utilities/drivers.
> Perhaps this is a corrapted BIOS or motherboard. I am yet to find out
> how to "flash the BIOS".


Ive never heard a bios becoming corrupted in the way you describe and bios
updates are for adding new features like new CPU support etc ... I'd
strongly advise against flashing the bios. If Windows reboots repeatedly it
can easily get messed up and even get to the point where it wont boot at
all. Formatting the drive and installing Windows afresh will sort it but
doing a repair installation - maybe not. It would help to reset the bios by
disconnecting power and pulling the CMOS battery out for a minute. Then boot
up and put all bios settings to defaults. Go into Windows and reinstall
drivers beginning with Mobo drivers then graphics and sound etc....

 
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Beladi Nasralla
Guest
Posts: n/a
 
      23rd Jul 2007
On Jul 24, 4:15 am, "Sleepy" <nos...@here.com> wrote:
> "Beladi Nasralla" <nasra...@yahoo.com> wrote in message
>
> news:(E-Mail Removed)...
>
>
>
>
>
> > On Jul 24, 3:33 am, "Sleepy" <nos...@here.com> wrote:
> >> "Beladi Nasralla" <nasra...@yahoo.com> wrote in message

>
> >>news:(E-Mail Removed)...

>
> >> > Gee, I got a problem with my homebuilt PC. This happened after I
> >> > overclocked the comp, and it rebooted by itself a few times because I
> >> > pushed it too far. (I put the FSB back since then.)

>
> >> > The menus in the "Display Properties" changed. Their number decreased,
> >> > and they reverted to the standard Windows amount and look. Anyway, I
> >> > went to "Device Manager", and then to "Computer". It says: "ACPI
> >> > Multiprocessor PC". I do not remember if this should be. I think the
> >> > driver should have the name of my MSI motherboard instead of this
> >> > generic one. I thought maybe I should have re-installed the driver. So
> >> > that I installed again the "system driver" and the "AMD driver".
> >> > Nothing changed :-( Also, I noticed that in "Device Manager -->
> >> > System Devices --> Motherboard resources", the Motherboard resources
> >> > is a generic driver. I am not sure if that should be generic and not
> >> > the MSI one.

>
> >> > I reinstalled Windows, and did a clean install of all of the drivers.
> >> > The situation is still the same. Maybe I screwed the BIOS ? Can you
> >> > please tell me what is going on ? And, firstly, shold the "ACPI
> >> > Multiprocessor PC" be there as a generic driver ?

>
> >> > Thanks.

>
> >> ACPI Multiprocessor PC is correct if you have a dual core CPU like a AMD
> >> X2
> >> (which I have ) and I assume its the same for Core 2s. Your motherboard
> >> does
> >> not show up in the Device Manager. Stuff like a specific IDE controller
> >> or
> >> PCI to AGP driver maybe but you wont see a mention of the Motherboard
> >> make
> >> and model.-

>
> > OK, I did more digging around. When I installed DigiCell, it
> > complained: "Failed to load driver". DigiCell (a motherboard utility)
> > used to work before. I could not load the Dual Core Centre could not
> > load either. The situation is like described by the guy

>
> >http://www.tek-tips.com/viewthread.c...1067265&page=1

>
> > He thinks that the motherboard does not load utilities/drivers.
> > Perhaps this is a corrapted BIOS or motherboard. I am yet to find out
> > how to "flash the BIOS".

>
> Ive never heard a bios becoming corrupted in the way you describe and bios
> updates are for adding new features like new CPU support etc ... I'd
> strongly advise against flashing the bios. If Windows reboots repeatedly it
> can easily get messed up and even get to the point where it wont boot at
> all. Formatting the drive and installing Windows afresh will sort it but
> doing a repair installation - maybe not. It would help to reset the bios by
> disconnecting power and pulling the CMOS battery out for a minute. Then boot
> up and put all bios settings to defaults. Go into Windows and reinstall
> drivers beginning with Mobo drivers then graphics and sound etc


Mmm... I reinstalled the Windows afresh (on one of the two partitions)
-- it did not help. I still get pop-up window saying that the "driver
failed to load". I flashed the BIOS with the MSI Live Update service
-- I still get the "driver failed to load" message. Oh, gosh... I will
try to install the new system driver (NVIDIA MC55), and then AMD
driver if this does not help. I do not know what to do next. Perhaps I
will live as it is now... because I could play the games probably. I
am going to use 3DMark06 to see if the performance of my PC took a hit
because of the "driver which cannot load"...


 
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Beladi Nasralla
Guest
Posts: n/a
 
      23rd Jul 2007
On Jul 24, 4:35 am, Beladi Nasralla <nasra...@yahoo.com> wrote:
> On Jul 24, 4:15 am, "Sleepy" <nos...@here.com> wrote:
>
>
>
>
>
> > "Beladi Nasralla" <nasra...@yahoo.com> wrote in message

>
> >news:(E-Mail Removed)...

>
> > > On Jul 24, 3:33 am, "Sleepy" <nos...@here.com> wrote:
> > >> "Beladi Nasralla" <nasra...@yahoo.com> wrote in message

>
> > >>news:(E-Mail Removed)...

>
> > >> > Gee, I got a problem with my homebuilt PC. This happened after I
> > >> > overclocked the comp, and it rebooted by itself a few times because I
> > >> > pushed it too far. (I put the FSB back since then.)

>
> > >> > The menus in the "Display Properties" changed. Their number decreased,
> > >> > and they reverted to the standard Windows amount and look. Anyway, I
> > >> > went to "Device Manager", and then to "Computer". It says: "ACPI
> > >> > Multiprocessor PC". I do not remember if this should be. I think the
> > >> > driver should have the name of my MSI motherboard instead of this
> > >> > generic one. I thought maybe I should have re-installed the driver. So
> > >> > that I installed again the "system driver" and the "AMD driver".
> > >> > Nothing changed :-( Also, I noticed that in "Device Manager -->
> > >> > System Devices --> Motherboard resources", the Motherboard resources
> > >> > is a generic driver. I am not sure if that should be generic and not
> > >> > the MSI one.

>
> > >> > I reinstalled Windows, and did a clean install of all of the drivers.
> > >> > The situation is still the same. Maybe I screwed the BIOS ? Can you
> > >> > please tell me what is going on ? And, firstly, shold the "ACPI
> > >> > Multiprocessor PC" be there as a generic driver ?

>
> > >> > Thanks.

>
> > >> ACPI Multiprocessor PC is correct if you have a dual core CPU like a AMD
> > >> X2
> > >> (which I have ) and I assume its the same for Core 2s. Your motherboard
> > >> does
> > >> not show up in the Device Manager. Stuff like a specific IDE controller
> > >> or
> > >> PCI to AGP driver maybe but you wont see a mention of the Motherboard
> > >> make
> > >> and model.-

>
> > > OK, I did more digging around. When I installed DigiCell, it
> > > complained: "Failed to load driver". DigiCell (a motherboard utility)
> > > used to work before. I could not load the Dual Core Centre could not
> > > load either. The situation is like described by the guy

>
> > >http://www.tek-tips.com/viewthread.c...1067265&page=1

>
> > > He thinks that the motherboard does not load utilities/drivers.
> > > Perhaps this is a corrapted BIOS or motherboard. I am yet to find out
> > > how to "flash the BIOS".

>
> > Ive never heard a bios becoming corrupted in the way you describe and bios
> > updates are for adding new features like new CPU support etc ... I'd
> > strongly advise against flashing the bios. If Windows reboots repeatedly it
> > can easily get messed up and even get to the point where it wont boot at
> > all. Formatting the drive and installing Windows afresh will sort it but
> > doing a repair installation - maybe not. It would help to reset the bios by
> > disconnecting power and pulling the CMOS battery out for a minute. Then boot
> > up and put all bios settings to defaults. Go into Windows and reinstall
> > drivers beginning with Mobo drivers then graphics and sound etc

>
> Mmm... I reinstalled the Windows afresh (on one of the two partitions)
> -- it did not help. I still get pop-up window saying that the "driver
> failed to load". I flashed the BIOS with the MSI Live Update service
> -- I still get the "driver failed to load" message. Oh, gosh... I will
> try to install the new system driver (NVIDIA MC55), and then AMD
> driver if this does not help. I do not know what to do next. Perhaps I
> will live as it is now... because I could play the games probably. I
> am going to use 3DMark06 to see if the performance of my PC took a hit
> because of the "driver which cannot load"...-


OK, so I updated the AMD driver... still, when my computer starts up,
the window pops up saying that the GLM7X.dll's function "find
motherboard info failed" (this DLL belongs to the MSI Live Update).
Thus, I can say that this is the MB which gor toasted... perhaps I
need a new MB some time in the future...


 
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Paul
Guest
Posts: n/a
 
      23rd Jul 2007
Beladi Nasralla wrote:
> On Jul 24, 4:35 am, Beladi Nasralla <nasra...@yahoo.com> wrote:
>
> OK, so I updated the AMD driver... still, when my computer starts up,
> the window pops up saying that the GLM7X.dll's function "find
> motherboard info failed" (this DLL belongs to the MSI Live Update).
> Thus, I can say that this is the MB which gor toasted... perhaps I
> need a new MB some time in the future...
>


Enter the BIOS and make notes on paper, of what settings you are using.
For example, if you changed a disk controller from SATA mode to AHCI or
RAID, you want to write down what you did, so you can put the settings
back later.

Then, try clearing the CMOS. The procedure should be listed in your manual.
Usually, the procedure starts with unplugging the PC. There should be
a jumper plug or a switch to clear the CMOS. In the manual it could be
described as CLR_RTC.

The CMOS memory in the Southbridge stores some settings. Flashing the
BIOS should have cleared anything stored in the flash chip itself,
such as DMI/ESCD. Clearing the CMOS will remove anything that is
corrupted in there.

Sometimes a CMOS setting can disable some hardware, and that could be
why the driver is not seeing the hardware it expects.

"ACPI Multiprocessor PC" is known as the HAL or hardware abstraction layer.
That value is perfectly normal and that is what my motherboard is using
right now. That value would be appropriate for a dual core processor or
for a processor with Hyperthreading.

Paul
 
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Beladi Nasralla
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Posts: n/a
 
      24th Jul 2007
On Jul 24, 5:31 am, Paul <nos...@needed.com> wrote:
> Beladi Nasralla wrote:
> > On Jul 24, 4:35 am, Beladi Nasralla <nasra...@yahoo.com> wrote:

>
> > OK, so I updated the AMD driver... still, when my computer starts up,
> > the window pops up saying that the GLM7X.dll's function "find
> > motherboard info failed" (this DLL belongs to the MSI Live Update).
> > Thus, I can say that this is the MB which gor toasted... perhaps I
> > need a new MB some time in the future...

>
> Enter the BIOS and make notes on paper, of what settings you are using.
> For example, if you changed a disk controller from SATA mode to AHCI or
> RAID, you want to write down what you did, so you can put the settings
> back later.
>
> Then, try clearing the CMOS. The procedure should be listed in your manual.
> Usually, the procedure starts with unplugging the PC. There should be
> a jumper plug or a switch to clear the CMOS. In the manual it could be
> described as CLR_RTC.
>
> The CMOS memory in the Southbridge stores some settings. Flashing the
> BIOS should have cleared anything stored in the flash chip itself,
> such as DMI/ESCD. Clearing the CMOS will remove anything that is
> corrupted in there.
>
> Sometimes a CMOS setting can disable some hardware, and that could be
> why the driver is not seeing the hardware it expects.
>
> "ACPI Multiprocessor PC" is known as the HAL or hardware abstraction layer.
> That value is perfectly normal and that is what my motherboard is using
> right now. That value would be appropriate for a dual core processor or
> for a processor with Hyperthreading.
>


Thanks. I had flashed the BIOS and had installed the latest version. I
cleared CMOS by switching the jumper. No luck. The computer mostly
runs al'right, except that when I initiate the program DigiCell (and
other utilities from MSI), a window pops up saying "failed load of
driver". When I go to the Control Panel/Administrative Tools/Event
Viewer, it says that the system could not find the specified path (to
the driver ?)

And here is the clue. There was no startup sound when I booted the PC.
Obviously, there was a corrupted installation of Windows. The
corruption started when the PC restarted after being too overclocked.
I re-installed Windows, but I got no start up sound, among other
things. I would like to check if Windows got all the files it supposed
to have. There was a command, but I forgot it. Anybody could remind me
please ?

Here are more symptoms. I used the MSI driver utility to install new
AMD CPU drivers. But whatever I did, they did not install (the
installed driver turned out to be old). I went to the Device Manager,
and tried to update the drivers for the processors. I downloaded the
latest drivers, and showed the path to them. The Windows told me that
it installed the new drivers. However, when I checked, the processor
drivers were still old ones !

Funnily, the computer works stable in both standard and overclocked
regimes. I ran 3DMark6, and the computer perfomed as well as before.
So, I rather keep the current setup, but I still want to fix it. (I
presume this is either faulty installation of Windows, or faulty
motherboard, or there is just some switch which I have to turn and
which I do not know about.)

Thanks.

 
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